Customer reviews from kitchenaid.com
KitchenAid - 36" Built-In Electric Cooktop with 5 Elements and Knob Controls - Black
Average customer rating
4.2
(164 Reviews)
Rating breakdown 164 reviews
5 Stars
100
4 Stars
29
3 Stars
14
2 Stars
9
1 Star
12
81%of customers recommend this product.
(
111 out of
137)
Customer Reviews for KitchenAid - 36" Built-In Electric Cooktop with 5 Elements and Knob Controls - Black
Customer Rating
3
Hard to keep clean
on September 24, 2020
Posted by: RochG
from Alabama
[This review was collected as part of a promotion.] I like the 36 inch size and options available, but it is hard to keep clean.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the smooth top, easy to clean and looks smart
on October 1, 2020
Posted by: Renoice
from Wichita, KS
[This review was collected as part of a promotion.] We’ve been very happy with our cooktop. Enjoyed cooking again
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
good
on October 22, 2020
Posted by: CindersB
from Calgary, AB
[This review was collected as part of a promotion.] I had the old style coil stove top before, so it has taken some getting used to. I do love it. So sleek and clean looking.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Electric Cooktop
on November 12, 2020
Posted by: Timothy1
from Venice, Fl
[This review was collected as part of a promotion.] Was part of home I bought. Works well. Little expensive.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
So many different options!
on December 5, 2020
Posted by: Ashhappy
from NC
I got this about a week ago and I love that it has 5 elements with several different options for size, simmer and melt. Super elegant and multi functional!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Fantastic cook top made for large pans
on December 7, 2020
Posted by: Zephyr Cattle Company
from Seguin, TX
[This review was collected as part of a promotion.] We bought this to replace a very old cooktop that was at the end of its life. Love the size of pans you can use on this cooktop! We use this cooktop daily and very pleased so far.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love the look and it works great!
on December 9, 2020
Posted by: Watzy
from Medicine Hat
[This review was collected as part of a promotion.] Just installed a few weeks ago and so far everything I wanted!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
The Worst Cooktop! #scratches
on December 27, 2020
Posted by: Daniel488
from vaughan
I purchased Kitchen-Aid 36" 5-Element Electric Cooktop (KCES556HBL) - Black on October 13th, 2020. I'm extremely unsatisfied with the quality of the glass. After less than 3 months of using this KitchenAid cook-top I can see HUNDREDS of scratches on the glass. I wish I could share photos with everyone. I'm NOT recommending this product to anyone. #kitchenaid #kitchenaidcooktop #cooktopscratch #KCES556HBL #kitchenaidscratches #kitchenaidbadqualitycooktop
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , January 14, 2021
Hello, Daniel488!
We are so very sorry to hear that you are not completely satisfied with your Kitchenaid range. Thank you for taking the time to reach out to us about the scratches on the glass. We understand that it is disappointing to have an appliance fail to meet your expectations, and we are so very sorry that has happened to you! You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 240607969. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
We are so very sorry to hear that you are not completely satisfied with your Kitchenaid range. Thank you for taking the time to reach out to us about the scratches on the glass. We understand that it is disappointing to have an appliance fail to meet your expectations, and we are so very sorry that has happened to you! You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 240607969. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com