Customer reviews from kitchenaid.com
KitchenAid - 36 inch Wide 5 element Built-In Electric Cooktop with Knob Controls - Black
Average customer rating
4.2
(167 Reviews)
Rating breakdown 167 reviews
5 Stars
100
4 Stars
31
3 Stars
15
2 Stars
9
1 Star
12
81%of customers recommend this product.
(
113 out of
140)
Customer Reviews for KitchenAid - 36 inch Wide 5 element Built-In Electric Cooktop with Knob Controls - Black
Customer Rating
5
VeryPleased!
on February 26, 2024
Posted by: Dave14
(This review was collected as part of a promotion.) Very pleased with this product and would recommend to anyone!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the size and burner options.
on February 23, 2024
Posted by: DeenaDB
from Pennsylvania
[This review was collected as part of a promotion.] I love the overall size, the burner options and how quickly it heats. I also found that I much prefer the knobs to the complete flat-top, all electronic model. I wish I could have gotten this model with a "bridge" for a griddle, but that is really the only "complaint" I have, which is not a major one. I still believe that all glass cooktops generally are difficult because of cleaning; however, that is true for ALL brands and configurations and there are no other options for those of us who do not have access to gas. I have purchased suggested cleaners, which helps, but I still wish there was a simpler way to keep them clean and beautiful.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Staying with KitchenAid
on January 21, 2024
Posted by: ToddGee
from Tampa, FL
[This review was collected as part of a promotion.] Newer model from older unit i owned. Loved the first one, so had to stay with KitchenAid
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Nothing is great about this stovetop
on January 20, 2024
Posted by: disgraceful
[This review was collected as part of a promotion.] I have answered your review about a month ago and the review is the same as then. I was hoping to hear a response from you but since I am receiving another request for a review, I assume my letter was put in the round file. Extremely dissatisfied with your stove top. Top shows smear marks when I clean, can't get marks off the top, even with the products I ordered from you. knobs should be on the right side, not the middle, no markings on the top to show where the burners are, when a burner is shut off, there should be a "hot" mark near the burner, NOT at the bottom of the stove top. As I said before this design was certainly not a design of a woman. No woman would approve this, especially after she cooked on it one time. The stove top I had 14 years ago was a dream. Yes it was a kitchenAid and I thought, surely, after all these years, there would be a lot of improvements. I could wipe the top and it was clean and beautiful. This top must be made out of a different product or I was sold a defected one. How many ways can I say, this product is awful and should not be on the market. I would appreciate an answer to my last review, as well as this one.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 23, 2024
Thank you for sharing your experience with us, disgraceful. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 469803.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great look and features!
on January 19, 2024
Posted by: Carin10
[This review was collected as part of a promotion.] The cooktop is awesome’ the size is perfect and the sleek look fits so well in our home. It’s awesome! We love it for its 5 burners.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Looks great but will not get clean
on January 15, 2024
Posted by: MorrisT
from Georgia
[This review was collected as part of a promotion.] This stove was in my new construction home. It looks great and heats well but is impossible to keep clean. I purchased the recommended cleaning kit but it still doesn't look clean and this is after only a few uses and consistently cleaning while using; there hasn't even been major spills.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very happy, excellent design and functionality
on January 7, 2024
Posted by: BarryB
from Southeast Florida
[This review was collected as part of a promotion.] Needed a cooktop that could comfortably have two large 12-inch pans going at the same time, without bumping into another pan. This model was pretty much the only one I could find like that anywhere. I'm very happy with the intelligent design of the location of the elements. Other nice touches are the attractive etched grid design on the surface of the cooktop, the thickness of the glass, and the foam strips provided in the box for installation on an uneven counter surface. Also like the stainless-steel knobs though I wish they were removeable for cleaning. As for cleaning, I've read some negative reviews saying that it is hard to clean; I haven't found that it is any harder or easier than other electric cooktops I've used. Overall, completely satisfied.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Lovely Cooktop
on January 3, 2024
Posted by: petitesandra
[This review was collected as part of a promotion.] I bought this cooktop in Nov. The large burner heats up fast. My only issues is that it s hard to remove certain stains from the burner.
Written by a customer while visiting kitchenaid.com