Customer reviews from kitchenaid.com
KitchenAid - 36 inch Wide 5 element Built-In Electric Cooktop with Knob Controls - Black
Average customer rating
4.2
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
100
4 Stars
31
3 Stars
16
2 Stars
9
1 Star
12
81%of customers recommend this product.
(
113 out of
140)
Customer Reviews for KitchenAid - 36 inch Wide 5 element Built-In Electric Cooktop with Knob Controls - Black
Customer Rating
4
Hints for Improvement
on September 2, 2024
Posted by: scotty!tapeworm
[This review was collected as part of a promotion.] I am for the most part quite happy with our Kitchen Aid 36" stove top.
My only complaints are that the heating elements are not easy to determine where they are until you turn them on and see the red of the burner. The placement of the center element is awkward and again hard to find unless I turn it on first. Last, and this seems to be universal with black stovetops ... it is almost impossible to clean.
Just an aside: Our last stovetop (a Whirlpool) only lasted three years before we started having problems with the elements and had to replace it. We are hoping that the Kitchen Aid will have a longer life span. Contact me in three years and if it is still working I'll give you a 5 star rating
My only complaints are that the heating elements are not easy to determine where they are until you turn them on and see the red of the burner. The placement of the center element is awkward and again hard to find unless I turn it on first. Last, and this seems to be universal with black stovetops ... it is almost impossible to clean.
Just an aside: Our last stovetop (a Whirlpool) only lasted three years before we started having problems with the elements and had to replace it. We are hoping that the Kitchen Aid will have a longer life span. Contact me in three years and if it is still working I'll give you a 5 star rating
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Look good on paper
on August 23, 2024
Posted by: Jep21
[This review was collected as part of a promotion.] Takes a long time to boil pan of water compared to previous KitchenAid cooktops we have owned. My wife says it is haws to keep clean. Cooktop look like it has Smudges on most of the time Even though we clean it with the Correct type of cleaner.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 26, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 584264.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Hate this cooktop
on August 20, 2024
Posted by: Fred50
from Ocala,Florida
[This review was collected as part of a promotion.] This cook top sucks. It does not heat evenly. It is impossible to clean. First time we used it is still obvious
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 21, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 581826.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on August 2, 2024
Posted by: Lc08
[This review was collected as part of a promotion.] I love everything about this cooktop!!
Probably the two best things are all the choices and variety of burner sizes and the dependability of the controls.
Probably the two best things are all the choices and variety of burner sizes and the dependability of the controls.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
A chef’s dream
on July 23, 2024
Posted by: Daddy Jim
[This review was collected as part of a promotion.] I recently purchased a new home that was equipped with all new Kitchen Aid appliances. The cooktop is one of the best electric cooktops I have ever owned. The control of the temperature is excellent. I’m truly impressed with the quality of the cooktop. I would definitely recommend it to anyone looking for a great cooktop.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Wonderful Addition to New Kitchen Remodel
on July 21, 2024
Posted by: AAmos123
from Moneta V A
[This review was collected as part of a promotion.] Remodeled our kitchen and bought all new Kitchen Aid Appliances. The Cooktop fits wonderfully with the new cabinets and design. Very pleased with how it cooks and the many setting options.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent purchase!
on July 8, 2024
Posted by: Gastromama
from Lake Havasu City, AZ
[This review was collected as part of a promotion.] Love it so fat! Comes to temperature very quickly and produces a nice even heat. I use very good pots and pans and have had no issue with scorching or burning as with my old outdated cooktop. Thank you so much KitchenAid!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not happy with my cooktop being defective before u
on June 27, 2024
Posted by: Kate725
[This review was collected as part of a promotion.] I moved in last month to my brand new home and my cooktop hot burner light stays lit and never goes away
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 28, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 557792.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com