Customer reviews from kitchenaid.com
KitchenAid - 36 inch Wide 5 element Built-In Electric Cooktop with Knob Controls - Black
Average customer rating
4.2
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
100
4 Stars
31
3 Stars
16
2 Stars
9
1 Star
12
81%of customers recommend this product.
(
113 out of
140)
Customer Reviews for KitchenAid - 36 inch Wide 5 element Built-In Electric Cooktop with Knob Controls - Black
Customer Rating
2
Beautiful design, but beauty doesn't win races.
on November 26, 2024
Posted by: CDMtn
[This review was collected as part of a promotion.] We bought a full kitchen suit from KitchenAid and love the styling. The cooktop unfortunately is lacking in power. We moved from an older home that had a KitchenAid cooktop from the 80's in the kitchen and it still worked beautifully. It out cooked the new model hands down.
Our wall mounted microwave is quite disappointing too. It seems underpowered. It won't fully pop a bag of popcorn. The Amazon microwave we had before, that was 1/8th the price, would drink the KitchenAid microwave under the table and then steal his girl.
Our wall mounted microwave is quite disappointing too. It seems underpowered. It won't fully pop a bag of popcorn. The Amazon microwave we had before, that was 1/8th the price, would drink the KitchenAid microwave under the table and then steal his girl.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 27, 2024
Thank you for sharing your experience with us. We regret to hear that your Electric Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Cooktop model/serial number, and reference Case # 631233.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Disappointing Appearance
on November 12, 2024
Posted by: jlynch45
from connecticut
[This review was collected as part of a promotion.] We got this about a month ago. We use it often. Burners are good. Very little spillage on the cooktop. The issue we have is that the top does not come clean. It quickly lost its "new appearance." which is very disappointing. We bought the cleaning package and it still looks old and spotted.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Wonderful cooktop
on November 6, 2024
Posted by: Hpc2
from Texas
[This review was collected as part of a promotion.] We are enjoying our cooktop and the various burner sizes. Very even cooking elements.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the ultra high setting
on November 6, 2024
Posted by: Glane
from Arkansas
[This review was collected as part of a promotion.] I have been using a month now and absolutely love it and ease of cleaning
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
5 element cook top
on October 16, 2024
Posted by: 36cooktop
[This review was collected as part of a promotion.] Great product heats quickly easy to clean build quality
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Top doesn't clean well
on September 4, 2024
Posted by: Susan Not Happy
[This review was collected as part of a promotion.] I like the cooktop but when I clean it with cooktop cleaner or soap & water I can't get the streaks out of the cooktop. This is very frustrating for me. HELP What do I use to have a streak less cooktop
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Very disappointed
on September 3, 2024
Posted by: Gabby 22
from Ambler, PA
[This review was collected as part of a promotion.] I have had KitchenAid appliances for many decades. I previously used electric cooktops with no difficulty. But this one is a great disappointment as I can not see the burner outlines until they are heating up and "glowing" which makes pan placement challenging. In addition, the glossy black glass is horrible to keep clean. I wipe, use the KitchenAid cleaner and a microfiber cloth and yet smudges and streaks appear.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, September 10, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 587823.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Stunning cooktop
on September 3, 2024
Posted by: david35
[This review was collected as part of a promotion.] This is an amazing cooktop that’s a stunning companion to my Kitchenaid appliances. It’s a powerful piece with lots of versatility.
Written by a customer while visiting kitchenaid.com