Customer reviews from kitchenaid.com
KitchenAid - 36" Built-In Electric Cooktop with 5 Elements and Knob Controls - Black
Average customer rating
4.2
(164 Reviews)
Rating breakdown 164 reviews
5 Stars
100
4 Stars
29
3 Stars
14
2 Stars
9
1 Star
12
81%of customers recommend this product.
(
111 out of
137)
Customer Reviews for KitchenAid - 36" Built-In Electric Cooktop with 5 Elements and Knob Controls - Black
Customer Rating
3
Would you prefer a touchscreen instead of knobs
on October 9, 2025
Posted by: Donna3520
[This review was collected as part of a promotion.] So far the cooktop seems to work great however I really do not like the knobs
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Poor placement and design of knobs
on October 23, 2025
Posted by: Expensive disappointment
from PA
[This review was collected as part of a promotion.] difficult to clean with knobs designed as they are
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 27, 2025
Thank you for sharing your experience with us. We regret to hear that your Electric Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Cooktop model/serial number, and reference Case # 826492.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Works great!
on July 1, 2020
Posted by: Hc23
[This review was collected as part of a promotion.] I just had this installed into our new home and it works great and is easy to keep clean! I wish the knobs were on the side but still works great.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very nice
on July 31, 2020
Posted by: Farmlife
from TN
[This review was collected as part of a promotion.] Compliments kitchen well and is very easy to use. Easy to install
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Large
on August 1, 2021
Posted by: 279lakehouse
from Dadeville, AL
[This review was collected as part of a promotion.] Love my cook top and the best feature in the dual heating
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Cooktop
on October 1, 2021
Posted by: Ronald K
from Morada, CA
[This review was collected as part of a promotion.] I bought this cooktop last month and just installed it. Works great and the features are great too. The cooktop looks beautiful although you have to be sure to keep it clean using the glass cleaner. I had a previous Kitchen Aid glass cooktop that wore out after 17 years of use and this newer version has some great features. I installed it myself and it fit right into the previous cutout. Plug and play within a few hours.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful Cooktop
on October 6, 2021
Posted by: BaBa1
from Barnesville Ga.
[This review was collected as part of a promotion.] Over the past 20 years, I have owned 2 Kitchenaid electric cooktops.. The first one played out after 18 years so we replaced it with a new one. Two years later, we sold the home and our new home had another brand gas cooktop! I thought this would be great as I always wanted a big gas cooktop. Nope, after having it got 5 months, told my hubby, it had to go and now! Knew I would only buy a Kitchenaid as the performance is wonderful and is a beautiful addition to my kitchen. Only drawback; the “eyes” on the cooktop are not as visible as they should be for a “senior citizen “
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Hard to keep clean
on September 24, 2023
Posted by: Happy114
from Florida
[This review was collected as part of a promotion.] This stove top came with my new home and I would not have made this selection. Glass top looks nice but is not user friendly. You must use stainless steel pans otherwise you stovetop will leave marks that are extremely hard to remove. Also the glass top even after cleaning looks smeared.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com