Customer reviews from kitchenaid.com
KitchenAid - 36" Built-In Electric Cooktop with 5 Elements and Knob Controls - Black
Average customer rating
4.2
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
97
4 Stars
29
3 Stars
14
2 Stars
9
1 Star
11
81%of customers recommend this product.
(
108 out of
133)
Customer Reviews for KitchenAid - 36" Built-In Electric Cooktop with 5 Elements and Knob Controls - Black
Customer Rating
5
Love the ultra high setting
on November 6, 2024
Posted by: Glane
from Arkansas
[This review was collected as part of a promotion.] I have been using a month now and absolutely love it and ease of cleaning
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Wonderful cooktop
on November 6, 2024
Posted by: Hpc2
from Texas
[This review was collected as part of a promotion.] We are enjoying our cooktop and the various burner sizes. Very even cooking elements.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Disappointing Appearance
on November 12, 2024
Posted by: jlynch45
from connecticut
[This review was collected as part of a promotion.] We got this about a month ago. We use it often. Burners are good. Very little spillage on the cooktop. The issue we have is that the top does not come clean. It quickly lost its "new appearance." which is very disappointing. We bought the cleaning package and it still looks old and spotted.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Beautiful design, but beauty doesn't win races.
on November 26, 2024
Posted by: CDMtn
[This review was collected as part of a promotion.] We bought a full kitchen suit from KitchenAid and love the styling. The cooktop unfortunately is lacking in power. We moved from an older home that had a KitchenAid cooktop from the 80's in the kitchen and it still worked beautifully. It out cooked the new model hands down.
Our wall mounted microwave is quite disappointing too. It seems underpowered. It won't fully pop a bag of popcorn. The Amazon microwave we had before, that was 1/8th the price, would drink the KitchenAid microwave under the table and then steal his girl.
Our wall mounted microwave is quite disappointing too. It seems underpowered. It won't fully pop a bag of popcorn. The Amazon microwave we had before, that was 1/8th the price, would drink the KitchenAid microwave under the table and then steal his girl.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 27, 2024
Thank you for sharing your experience with us. We regret to hear that your Electric Cooktop is not living up to your standards. If you have any questions or concerns with your Cooktop please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Cooktop model/serial number, and reference Case # 631233.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Decent product
on December 10, 2024
Posted by: csteiger
from CO
[This review was collected as part of a promotion.] Generally happy with the cooktop - it does the job. Burners are hard to see as there is little to no outline. Knobs go from High to Low heat turning left to right, which is counter-intuitive for me. Safety features are somewhat annoying - burner shuts down if a previously heated pan is lifted off - what if I want to flip something or shake the skillet - seems unnecessary. Easy to clean.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Multiple issues
on January 29, 2025
Posted by: 0666
from Bluffton, SC
This unit was installed in our new build 3 years ago. While the elements work well, the glass surface is subpar compared to our inexpensive range from Sears. The chrome base for the knobs come unattached from the glass. A chip on the edge of the side resulted in a large crack from it to one of the unsecured Knob holes (caused by a weakness, I would imagine). The surface scratches easily, my old range had my teenagers using it and when cleaned looked as new as the day it was installed, not the case with this one. Also, some odd squiggly lines showed up beneath the surface after just a few uses. I have been very unhappy with this. Would NOT recommend
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 30, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 666280.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
REPLACEMENT OF PRIOR KITCHENAID COOKTOP
on February 3, 2025
Posted by: MAMPLLC
from OKLAHOMA
[This review was collected as part of a promotion.] Replacement of a previous KitchenAid cooktop that finally shattered after several years of use. Knobs have been placed in the center front rather than to the side like the old one which is a little inconvenient but otherwise a great cooktop that meets all our needs.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Looks nice
on February 20, 2025
Posted by: New Top
from Jacksonville, NC
[This review was collected as part of a promotion.] We had to replace the Kitchen Aid top we had and chose this one. Apparently, and we did not know it, but the top we DID have was one of the "Best' Tops Kitchen Aid makes. Well . . . that's good, except I apparently killed it AND we were super crazy about the big fan motor and vent that was under the cabinet for that particular model. Happier with this top, but BOY are they hard to keep clean!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com