Customer reviews from kitchenaid.com
KitchenAid - 36" Built-In Electric Cooktop with 5 Elements and Knob Controls - Black
Average customer rating
4.2
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
97
4 Stars
29
3 Stars
14
2 Stars
9
1 Star
11
81%of customers recommend this product.
(
108 out of
133)
Customer Reviews for KitchenAid - 36" Built-In Electric Cooktop with 5 Elements and Knob Controls - Black
Customer Rating
5
A chef’s dream
on July 23, 2024
Posted by: Daddy Jim
[This review was collected as part of a promotion.] I recently purchased a new home that was equipped with all new Kitchen Aid appliances. The cooktop is one of the best electric cooktops I have ever owned. The control of the temperature is excellent. I’m truly impressed with the quality of the cooktop. I would definitely recommend it to anyone looking for a great cooktop.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on August 2, 2024
Posted by: Lc08
[This review was collected as part of a promotion.] I love everything about this cooktop!!
Probably the two best things are all the choices and variety of burner sizes and the dependability of the controls.
Probably the two best things are all the choices and variety of burner sizes and the dependability of the controls.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Look good on paper
on August 23, 2024
Posted by: Jep21
[This review was collected as part of a promotion.] Takes a long time to boil pan of water compared to previous KitchenAid cooktops we have owned. My wife says it is haws to keep clean. Cooktop look like it has Smudges on most of the time Even though we clean it with the Correct type of cleaner.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 26, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 584264.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Hints for Improvement
on September 2, 2024
Posted by: scotty!tapeworm
[This review was collected as part of a promotion.] I am for the most part quite happy with our Kitchen Aid 36" stove top.
My only complaints are that the heating elements are not easy to determine where they are until you turn them on and see the red of the burner. The placement of the center element is awkward and again hard to find unless I turn it on first. Last, and this seems to be universal with black stovetops ... it is almost impossible to clean.
Just an aside: Our last stovetop (a Whirlpool) only lasted three years before we started having problems with the elements and had to replace it. We are hoping that the Kitchen Aid will have a longer life span. Contact me in three years and if it is still working I'll give you a 5 star rating
My only complaints are that the heating elements are not easy to determine where they are until you turn them on and see the red of the burner. The placement of the center element is awkward and again hard to find unless I turn it on first. Last, and this seems to be universal with black stovetops ... it is almost impossible to clean.
Just an aside: Our last stovetop (a Whirlpool) only lasted three years before we started having problems with the elements and had to replace it. We are hoping that the Kitchen Aid will have a longer life span. Contact me in three years and if it is still working I'll give you a 5 star rating
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Stunning cooktop
on September 3, 2024
Posted by: david35
[This review was collected as part of a promotion.] This is an amazing cooktop that’s a stunning companion to my Kitchenaid appliances. It’s a powerful piece with lots of versatility.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Very disappointed
on September 3, 2024
Posted by: Gabby 22
from Ambler, PA
[This review was collected as part of a promotion.] I have had KitchenAid appliances for many decades. I previously used electric cooktops with no difficulty. But this one is a great disappointment as I can not see the burner outlines until they are heating up and "glowing" which makes pan placement challenging. In addition, the glossy black glass is horrible to keep clean. I wipe, use the KitchenAid cleaner and a microfiber cloth and yet smudges and streaks appear.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, September 10, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 587823.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Top doesn't clean well
on September 4, 2024
Posted by: Susan Not Happy
[This review was collected as part of a promotion.] I like the cooktop but when I clean it with cooktop cleaner or soap & water I can't get the streaks out of the cooktop. This is very frustrating for me. HELP What do I use to have a streak less cooktop
Written by a customer while visiting kitchenaid.com
Customer Rating
5
5 element cook top
on October 16, 2024
Posted by: 36cooktop
[This review was collected as part of a promotion.] Great product heats quickly easy to clean build quality
Written by a customer while visiting kitchenaid.com