Customer reviews from kitchenaid.com
KitchenAid - 36 inch Wide 5 element Built-In Electric Cooktop with Knob Controls - Black
Average customer rating
4.2
(167 Reviews)
Rating breakdown 167 reviews
5 Stars
100
4 Stars
31
3 Stars
15
2 Stars
9
1 Star
12
81%of customers recommend this product.
(
113 out of
140)
Customer Reviews for KitchenAid - 36 inch Wide 5 element Built-In Electric Cooktop with Knob Controls - Black
Customer Rating
5
Great features and easy to use.
on February 13, 2021
Posted by: Panamakid
from New Braunfels, TX
[This review was collected as part of a promotion.] I bought the cooktop about two months ago and I'm glad I did. It is working great. Easy to use and has great features. Would recommend to anyone.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Cooktop
on January 30, 2021
Posted by: Ford79
from Eastern pa
[This review was collected as part of a promotion.] I bought this two weeks ago it’s very simple to use and works great
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Well made
on January 21, 2021
Posted by: PastorT
from Corinth, TX
[This review was collected as part of a promotion.] Works great and has a very clean look. Heats up very quickly. Top gets black stanines which are hard to clean. Magic Eraser helps to remove the scuff marks.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great space and high-end finish
on January 15, 2021
Posted by: Rhagan25
from Orlando, FL
[This review was collected as part of a promotion.] This cooktop was installed about two weeks ago. The extra space is so nice when we have multiple dishes going at the same time. The burners heat up much faster than our old GE model. Also, we like the stainless steel knobs as the add a nice visual element to the space.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
The Worst Cooktop! #scratches
on December 27, 2020
Posted by: Daniel488
from vaughan
I purchased Kitchen-Aid 36" 5-Element Electric Cooktop (KCES556HBL) - Black on October 13th, 2020. I'm extremely unsatisfied with the quality of the glass. After less than 3 months of using this KitchenAid cook-top I can see HUNDREDS of scratches on the glass. I wish I could share photos with everyone. I'm NOT recommending this product to anyone. #kitchenaid #kitchenaidcooktop #cooktopscratch #KCES556HBL #kitchenaidscratches #kitchenaidbadqualitycooktop
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , January 14, 2021
Hello, Daniel488!
We are so very sorry to hear that you are not completely satisfied with your Kitchenaid range. Thank you for taking the time to reach out to us about the scratches on the glass. We understand that it is disappointing to have an appliance fail to meet your expectations, and we are so very sorry that has happened to you! You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 240607969. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
We are so very sorry to hear that you are not completely satisfied with your Kitchenaid range. Thank you for taking the time to reach out to us about the scratches on the glass. We understand that it is disappointing to have an appliance fail to meet your expectations, and we are so very sorry that has happened to you! You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 240607969. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love the look and it works great!
on December 9, 2020
Posted by: Watzy
from Medicine Hat
(This review was collected as part of a promotion.) Just installed a few weeks ago and so far everything I wanted!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Fantastic cook top made for large pans
on December 7, 2020
Posted by: Zephyr Cattle Company
from Seguin, TX
[This review was collected as part of a promotion.] We bought this to replace a very old cooktop that was at the end of its life. Love the size of pans you can use on this cooktop! We use this cooktop daily and very pleased so far.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
So many different options!
on December 5, 2020
Posted by: Ashhappy
from NC
I got this about a week ago and I love that it has 5 elements with several different options for size, simmer and melt. Super elegant and multi functional!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com