Customer Reviews for KitchenAid - 36 inch Wide 5 element Built-In Electric Cooktop with Knob Controls - Black
Customer Rating
1
Poor quality
on December 16, 2021
Posted by: IzaF
from Calgary
The cook top broke after one year and ten months of use. You should be ashamed of charging so much for something that doesn't last beyond two years
No, I would not recommend this to a friend.
Response from kitchenaid.comBy RICEJR, CA SOCIAL CARE, December 17, 2021
Hello, IzaF! We are so sorry we have let you down. KitchenAid takes pride in our products and service and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly send us an e-mail at Canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (252649324). We look forward to hearing from you! -Justine
[This review was collected as part of a promotion.] Have had this new cooktop for about a month. Love the different sizes for pots. Finally have a cooktop that will handle my 18" skillet. The heat control is very different from my last cooktop which cooked hot. I have to adjust the control to High if I want to brown anything or bring something to a boil. Its fine just need to get adjusted to it. I can't see where the pot should be placed on the burner until the burner lights up. The markings are so light. Also, this cooktop is hard to clean. I have to degrease the cooktop then rinse it then use a microfiber towel to clear off smudges. There must be an easier way.
We bought this for a full renovation of our kitchen, and we are very happy so far. After about 3 weeks of varying uses, we find that all the burners heat up very quickly, and they also cool down quickly (which is not usually talked about, but also very helpful). It looks great and has been easy to clean so far. The knobs function well, though they are also a bit flexible (for durability), which is fine, but different from our previous unit. Everything is providing the KitchenAid quality we expected.
[This review was collected as part of a promotion.] This was installed by our builder prior to closing. I had kitchen aid before in home we sold. This is so easy to use, many options and cooking temps to select from. Glad I have kitchen aid in new home (again).
[This review was collected as part of a promotion.] We got this cook top a month ago and love it! I love industrial looking knobs, I prefer them to touch ones. It is easy to clean, heats up immediately. I love the fact that you can choose the size of heated area even with large circles.
[This review was collected as part of a promotion.] Product came as part of the appliance package with home builder (upgraded package). Very content so far. Love the pull out trays that make loading and offloading a lot easier. Two small picky things to watch out for: 1) oven (in my case i have two) will cool down for a long period after use (could be 20-30 mins), which I get, but fan will run meaning that if its after a late dinner, this can be heard in other areas of the house and 2) the timer button is not as sensitive as the others, so we find ourselves cancelling or changing our baking temp setting because we think we pressed the timer button but didn't, so you have to press it a bit harder to engage.
[This review was collected as part of a promotion.] Over the past 20 years, I have owned 2 Kitchenaid electric cooktops.. The first one played out after 18 years so we replaced it with a new one. Two years later, we sold the home and our new home had another brand gas cooktop! I thought this would be great as I always wanted a big gas cooktop. Nope, after having it got 5 months, told my hubby, it had to go and now! Knew I would only buy a Kitchenaid as the performance is wonderful and is a beautiful addition to my kitchen. Only drawback; the “eyes” on the cooktop are not as visible as they should be for a “senior citizen “