Customer Reviews for KitchenAid - 36 inch Wide 5 element Built-In Electric Cooktop with Knob Controls - Black
Customer Rating
2
Wish I'd known before I bought
on May 1, 2023
Posted by: Displeased 2
[This review was collected as part of a promotion.] The burners are very difficult to see unless there is direct light on them -- a BIG negative.
It also sits enough lower than the old cooktop, so that I had to have the drawer below reconfigured. Buyer beware.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, May 2, 2023
Thank you for sharing your experience with us, Displeased 2. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 314180. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] Cooktop cooks well. The black top requires a lot of elbow grease to keep the surface smudge free. Black shows everything. Wish I found one with grey tones like my previous cooktop. I do like the variety of burner sizes. I am looking forward to canning this summer and testing how well the burners perform. the 36" size is nice and roomy.
[This review was collected as part of a promotion.] I have only used the cooktop a few times, but have found it to work well. I originally was looking at an induction top primarily because the controls were a touch screen built into the top. However, it was not going to be available to support my kitchen remodel schedule. I ended up going with this one to meet the schedule. A couple of weeks after installation, my husband had a stroke. He has some vision loss and is having difficulty navigating his electronic devices. Although I did not want these knobs, they have been just the right thing for his condition. He can see them well and his long term memory easily knows how to work a knob that turns. The other thing I do like about this cooktop is that it has a large double burner on the right front. My previous KA cooktop had a similar burner on the left front. I have found that since I am right-handed the placement of this burner on the right is better and is closer to the platters, bowls, etc. that I am using for transfer of food. The only reason I dropped this to a four is the knobs because they make cleanup more difficult.
[This review was collected as part of a promotion.] I have a beautiful, modern cooktop with an “ultra high” temperature setting. It really works! Boiled water for spaghetti in half the time. I love it!
[This review was collected as part of a promotion.] This is a replacement for a convection cooktop that died. I am very pleased with its appearance. Love the stainless steel knobs and the various sizes and performances of the heating elements. It heats up faster than I expected. It is a little harder to clean, though.