Customer reviews from kitchenaid.com
KitchenAid - 36 inch Wide 5 element Built-In Electric Cooktop with Knob Controls - Black
Average customer rating
4.2
(167 Reviews)
Rating breakdown 167 reviews
5 Stars
100
4 Stars
31
3 Stars
15
2 Stars
9
1 Star
12
81%of customers recommend this product.
(
113 out of
140)
Customer Reviews for KitchenAid - 36 inch Wide 5 element Built-In Electric Cooktop with Knob Controls - Black
Customer Rating
3
Functionally great, but scratches easily
on August 20, 2023
Posted by: steph99
from Raleigh, NC
We are in a brand new home with this cooktop, have the same pans we used for years on our previous GE glass cooktop, and after just one year, have sustained multiple scratches. Our GE never had a single scratch. It is just adults in the home who are careful with what is set on the cooktop, so we are not even sure how it is getting scratched. If this continues, will probably not look very good in a few short years :(
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love it
on July 31, 2023
Posted by: Sam51
from Topeka, ks
[This review was collected as part of a promotion.] It was installed about a month ago and it is great
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on July 13, 2023
Posted by: Shelia5455
from Hernando
[This review was collected as part of a promotion.] Love my new cooktop! The dual and triple surface elements are perfect for my cooking needs. Easy to clean glass top, heats very quickly, a lot of space. I cook for a large family at times and have more room for my pots and pans than before on the old 36” cooktop. Love it!,,
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great cooktop ! !
on June 27, 2023
Posted by: Fairhope Customer
from Fairhope, AL
[This review was collected as part of a promotion.] Bought this cooktop 11/2022 for our house being built. I did not think I was going to like it at first but I really do like. Nice looking cooktop and easy clean up.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good features, well-made product
on June 17, 2023
Posted by: NanaVVA
from Fairfax County, VA
[This review was collected as part of a promotion.] This cooktop replaced a previous Kitchenaid cooktop with touch controls. It has taken me some time to get used to the knobs, but I think if I had started with knobs originally, these would seem fine. They are sturdy, easy to operate, and easy to keep clean. I don't like that they go across the front of the cooktop as I think they would be better along the side. The 5 burners are well marked and responsive to their heat levels, though I think they get hotter than my previous touch top at the same levels. Taking me time to get used to them. I find the large 3 sizes burner at the back left to be more difficult to use with a large heavy pan. Would work better at the front. The five different burners cover all of your cooking needs from fast boil to slow simmer. I was sorry to find that this top seems to be harder to keep clean than my previous model. I am quite particular about cleaning it frequently. The stovetop has a nice look on my countertop, is well made, and reasonably priced. I would and have recommended Kitchenaid stovetops to others.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great cooktop
on June 1, 2023
Posted by: Mike from Nashville.
from Nashville
[This review was collected as part of a promotion.] Bought this for a total kitchen remodel. I chose all Kitchenaid appliances for our kitchen. The unit was installed and has worked extremely well. I love the fact that you can stop a boil over by adjusting the temperature and the unit lowers the heat immediately.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great appliance
on May 21, 2023
Posted by: sclady
from south carolina
[This review was collected as part of a promotion.] love this appliance. It is easy to use and simple to keep clean. I has done everything i asked it to do.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Wish I'd known before I bought
on May 1, 2023
Posted by: Displeased 2
[This review was collected as part of a promotion.] The burners are very difficult to see unless there is direct light on them -- a BIG negative.
It also sits enough lower than the old cooktop, so that I had to have the drawer below reconfigured. Buyer beware.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, May 2, 2023
Thank you for sharing your experience with us, Displeased 2. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 314180.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com