We love our GE Profile hood vent. It has a sleek and modern look. It provides an efficient exhaust, runs quiet, and provides more than adequate lighting to my stove area. It was a great addition to our kitchen upgrades!
There is no or such such less backlight on the touch controls that you can’t even figure out what option you are pressing. Only the clock timing appears bright and visible.
Functional enough but what will I do if I don’t know or can’t see which option I’m pressing. Can we please add more backlight to the touch panel so people know right away what button they are pressing?
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, October 19, 2023
Hello - Thank you for taking a moment to connect and share your feedback. We are sorry about the control panel being a bit hard to see. We definitely agree that visibility is important.
With this in mind, we are going to forward this over to our production team. This way they can keep this in mind for our models going forward. Again, we appreciate your comments.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
The switch lights should be more brighter as they are very low in light and hard to operate
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy MichaelBatGEA, October 9, 2023
Hello,
We’re so sorry to hear that you’ve been less than impressed with the illumination provided by the lights on your new range hood. We know how important proper lighting is in the kitchen, and we are constantly working to make our appliances better. Because of this, we’ve forwarded your feedback to our product team so we can continue to improve. Thank you for taking the time to leave us your review, and please know we’re here should you need further assistance. -MichaelB@GEAppliances
We've had this wall mount hood for nearly 3-months, and are overall very happy with the product. Our last hood was extremely loud, and this one is very quite. It's hard for us to believe that it's working, but it is! No fire alarms have gone off when we are using extreme heat. The remote is also nice a nice feature. They one thing we are trying to understand is how to prevent the touch buttons from flashing. It happens every now and then when my husband doesn't turn it off, and the oven is no longer on. Another note, the big box stores will not install this. You'll need to hire a professional to detach your old hood, and install your new hood. Make sure you have the right supplies for installation as well.