Customer Reviews for GE - 36 inches - Externally Vented & Recirculating - Wall Range Hood - Black Stainless Steel
Customer Rating
1
ISSUES RIGHT OUT OF THE BOX
on May 15, 2021
Posted by: AJL1
from FORT COLLINS
WAITED FOUR MONTHS FOR DELIVERY. IT ARRIVED AFTER WE LEFT OUR COLORADO HOME FOR ARIZONA FOR THE WINTER SO COULD NOT INSTALL UNTIL TODAY AFTER WE RETURNED TO COLORADO FOR THE SUMMER. GREAT DISAPPOINTMENT. FAN TOUCH PAD FOR LOW SPED AND MEDIUM DO NOT WORK. WHERE'S QC?
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, May 21, 2021
Hello there, we're terribly sorry to hear your new hood's touch pad didn't work as it should. We can imagine what a disappointment this was for you, and we're happy to help.
We see that you've scheduled service, so we look forward to you having this issue resolved very soon.
Lights flicker on low. Had board replaced, now fan speeds don’t work by touch
No, I would not recommend this to a friend.
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 19, 2021
Hi, We're so sorry to hear of the issue with the hood fan speeds not working by touch. This will require service by a qualified technician. You can schedule an appointment with GE Service by calling 1-800-432-2737 or schedule online at http://www.geappliances.com/ge/service-and-support/service.htm
We apologize for any inconvenience this has caused and hope it is resolved for you soon. – Sharon@GEA
I've had this product for 3 months now and absolutely love the quality and performance so far. It's modern look makes our kitchen look like a million dollars kitchen. Totally recommend it.
Very sleek and slim design but super powerful! Has a remote, which we don’t ever use. We typically only have to use the low setting because it’s pretty powerful. Not loud and the lighting is nice and bright!