Customer reviews from geappliances.com
GE - 36 inches - Externally Vented & Recirculating - Wall Range Hood - Black Stainless Steel
Average customer rating
4.4
(162 Reviews)
Rating breakdown 162 reviews
5 Stars
111
4 Stars
23
3 Stars
11
2 Stars
9
1 Star
8
84%of customers recommend this product.
(
103 out of
122)
Customer Reviews for GE - 36 inches - Externally Vented & Recirculating - Wall Range Hood - Black Stainless Steel
Customer Rating
5
Very Quiet
on July 14, 2021
Posted by: Traci Lynn
from Chesterbrook, PA
Very quiet but powerful. Love it over my new cooktop. makes kitchen look professional
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Joyce@GEA, GE_Appliances , July 15, 2021
Hello- We are so happy to hear you are loving your new Wall Mount Hood. It is so beautiful and we are so glad you are enjoying it along with the powerful performance it delivers. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Lighting & Bluetooth Issues
on July 7, 2021
Posted by: fastfalling
from Ogden Dunes, IN
I love the look and fan performance of this hood. My issue is that within 24 hours of installation we had issues with the lighting as well as the boothtooth connection issues. The light flickers on low about 20% of the time. The middle light now only comes on randomly and is off more than on. I have this hood connected via bluetooth to CGS995SELSS GE Cafe Range. The hood disconnects at least once a week from the range.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 9, 2021
Hello, thank you for your review. We are sincerely sorry that your range hood's lights and Bluetooth connection are not operating properly and understand how that would be frustrating. Regarding the Bluetooth settings of your range hood, if you haven't done so already, we recommend you check out this support article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34456 However, for your lighting issues, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Sexy and Sleek
on July 2, 2021
Posted by: Kate2021
We love our new hood. It has transformed our kitchen upgrade. Sleek and sexy, quiet and works wonders with all our family’s cooking smells. We love it!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on July 2, 2021
Posted by: Nonicknameleft
from henderson, NV
Beautiful range hood. The features are excellent. Quiet. The delay off switch is a great feature. The lighting is so nice we use it as accent lighting. Would definitely recommend.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
GE Profile Range Hood
on June 16, 2021
Posted by: RC20
We got this hood installed 2 weeks ago. The look and the design is good. Since the time of installation, we noticed few issues. The light on the hood flickers when we try to set it to night light and the clock doesn't work. The vent seems to work fine so far. We found online that people are facing similar issues as ours. I am surprised that GE didn't find a solution to fix the problem. We called the customer service and they are sending a technician to replace the board which they seem to know that is the issue. I wish GE fixed the issue before they sell the product to the customers. It is under warranty now and GE is taking care of it but I am worried what if it happens after a year, then I will end up paying for something that is faulty to begin with.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, June 17, 2021
Hi there,
Thanks for taking the time to leave a review.
We're sorry to hear about the issues that you've had with your vent hood's lights and display! We can understand how this would be frustrating. Happy to hear that you've got service scheduled to come out to take a look at it. We're confident that our team will be able to have this issue repaired soon.
If you have other questions or concerns in the future feel free to reach out to us any time.
Best wishes
Michael@GEA
Thanks for taking the time to leave a review.
We're sorry to hear about the issues that you've had with your vent hood's lights and display! We can understand how this would be frustrating. Happy to hear that you've got service scheduled to come out to take a look at it. We're confident that our team will be able to have this issue repaired soon.
If you have other questions or concerns in the future feel free to reach out to us any time.
Best wishes
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features!
on June 11, 2021
Posted by: MaryVV
from Florida
Not only does this unit look good but it functions so well. Love the versatility this unit offers. You can use charcoal filters or vent out. We chose to vent it out wall. Fan on all settings draws out all
cooking smells. Easy access for cleaning.
cooking smells. Easy access for cleaning.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Style!!
on June 10, 2021
Posted by: Borges
New hood to our open living space!! Perfect for our kitchen!! Light is great, noise much better than the previous ones we had. Love it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 11, 2021
Hi, It's great to hear you're loving your new hood! We're so glad that it's perfect for your kitchen and you're pleased with the sound level and light. We appreciate the terrific feedback and enjoy your positive comments. Welcome to our GE Appliances family! – Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very happy customer
on June 2, 2021
Posted by: DYIR
from Allentown, PA
Looks great. Works great. Wife and I (both in our 70's) installed it ourselves with no difficulty, except that we could not figure out how to install the recirculating filters at first. The instructions for everything else are very good, but the instructions for installing the filters are poor, in our view, and we had to ask our dealer for a demonstration.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com