Customer reviews from manufacturer
Haier - 24 in. Wide 4 Elements 2.9 Cu. Ft. Freestanding Electric Convection Range - Stainless Steel
Average customer rating
4.3
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
49
4 Stars
23
3 Stars
2
2 Stars
2
1 Star
6
91%of customers recommend this product.
(
58 out of
64)
Customer Reviews for Haier - 24 in. Wide 4 Elements 2.9 Cu. Ft. Freestanding Electric Convection Range - Stainless Steel
Customer Rating
5
Performs nicely and just the right size
on January 29, 2022
Posted by: Bob670
from Poplarville Mississippi
Everything about this combination cooktop and oven plus the right size for our cabin in the woods. Our only complaint is the timer alarm is so quiet that if we are not standing next to it it can’t be heard.
I would recommend this to a friend!
Response from manufacturerBy Sylvia@Haier, Haier, February 22, 2022
Thanks for the feedback! We're glad to hear you're enjoying this range and its a pleasure having you in the Haier family. We appreciate your comments on the volume of its timer alarm and we'll pass your comments along to our design team. We're sure range this looks amazing in your cabin, and we look forward to the delicious meals you'll prepare with it. Take care! -Sylvia@Haier
Written by a customer while visiting manufacturer
Customer Rating
2
Poorly placed control pad
on January 26, 2022
Posted by: rjay
Overall, this product performs well - hits set temperatures in the oven and is stable, no complaints with the top burners. One huge issue is that the keypad to control the oven is placed directly over a vent and gets wildly hot if the oven is set to higher than 250C (it could cause serious burns and is uncomfortable to change settings when oven is in use). It's also starting to get a little warped from the heat after using regularly for about 10 months -- when I press the buttons, it requires a bit more force to select since the screen appears to "bubble out" and makes a small popping noise like it's delaminating underneath. For the price of a tiny oven like this one, this feels unacceptable to me. I'm not sure if I would repurchase knowing what I do about the control/key pad near the vent and I doubt it will work properly in 2 years.
Response from manufacturerBy Sarah@Haier, Haier_Appliances, January 27, 2022
Hello. We appreciate you taking the time to submit your feedback on this range. While we’re glad it’s performing well overall for you, we truly hate to hear you have an issue with the placement of the vent causing the keypad to get too hot. We know that may cause inconvenience, and we take any potential safety concern very seriously.
Please note that while we expect warm air to be vented from the unit, we certainly don’t expect the keypad to get too hot to use safely. The cooktop may be warm after the oven has been on, and the control panel area may also get a bit warm; however, the cooling fan is designed to help protect internal components and reduce heat. If you are finding that the air from the vent is so hot it’s warping the key pad and causing a possible safety issue, you may want to check to make sure none of the vents on the range are blocked. If they are not, we would recommend contacting our Service Department at 1-877-337-3639; a technician would be able to examine and repair any issues with the range.
We hope that information helps, and this issue is solved for you soon. Our team will be informed of the trouble you’ve had for review, and we are happy to assist if you have any other concerns or questions. -Sarah@Haier
Please note that while we expect warm air to be vented from the unit, we certainly don’t expect the keypad to get too hot to use safely. The cooktop may be warm after the oven has been on, and the control panel area may also get a bit warm; however, the cooling fan is designed to help protect internal components and reduce heat. If you are finding that the air from the vent is so hot it’s warping the key pad and causing a possible safety issue, you may want to check to make sure none of the vents on the range are blocked. If they are not, we would recommend contacting our Service Department at 1-877-337-3639; a technician would be able to examine and repair any issues with the range.
We hope that information helps, and this issue is solved for you soon. Our team will be informed of the trouble you’ve had for review, and we are happy to assist if you have any other concerns or questions. -Sarah@Haier
Written by a customer while visiting manufacturer
Customer Rating
4
Perfect size
on November 19, 2021
Posted by: Mary47
from Nh
Needs more directions on types of saucepans and friepans
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great minimalist appearance
on November 14, 2021
Posted by: PaulyDebby
from Rochester MN
We love the Haier line of small appliances. This range fits perfectly with the Haier 24" over-the-range microwave.
The only thing that you (Haier) need to improve is the lighting of the clock (the microwave has the same issue). Since these two products typically install together, there needs to be a way to turn off the clock. It could be set up so the clock can be darkened until the oven door is opened. Then it returns to its normal lighting.
The only thing that you (Haier) need to improve is the lighting of the clock (the microwave has the same issue). Since these two products typically install together, there needs to be a way to turn off the clock. It could be set up so the clock can be darkened until the oven door is opened. Then it returns to its normal lighting.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
High quality in a small 24" range!
on November 4, 2021
Posted by: barryj
from Northern Minnesota
We were looking for a quality 24" electric range as we remodeled the small 6' x 8' kitchen in our "new to us" home.. Found so many small apartment sized stoves were cheaply made. Then we saw this Haier model. Exactly what we hoped for! Heavy duty main stainless steel cabinet with large knobs, large glass window in door, glass top, convection oven (which by the way is the largest oven size you can find in a 24" stove - yes there are different oven sizes!), digital timer & clock, plus a hot burner indicator light! Optional mounting back splash & bottom drawer could be heftier, but they're doable. Also, the 1" wide upper inner door/window reflective flashing liner came loose & fell, so it is making itself known hanging in the stove window now. Overall, we love the stove, friends & family complement it, & it cooks great! We recommend this stove, but don't expect the price to be small. It's priced at comparable full sized stove prices.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Exactly what I wanted!
on October 31, 2021
Posted by: Shirley C
from Hemet, CA
This is a very smart looking range for a 24" and I like the option of choosing whether I want to use a radiant heat oven or convection oven. I had to adjust the oven temperature via the knob as it was 25 degrees off but that wasn't difficult. The clock is nicely lit. So far I can't fault this range.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
It's the stove of my dreams!
on October 14, 2021
Posted by: vince64
from tucson, az
I have wanted to make my house all electric for 5 years. With this Haier, we are! And we're solar!!!
I would recommend this to a friend!
Response from manufacturerBy Chris@Haier, Haier Appliances, November 12, 2021
Hello, thank you so much for taking the time to write us a review of your new range. We’re so glad to hear that you have been enjoying its operation and design for your solar home. If you have any questions or concerns, please feel free to contact us any time as we're always happy to help. -Chris@Haier
Written by a customer while visiting manufacturer
Customer Rating
5
Heats up fast, looks great
on October 11, 2021
Posted by: jesb
from Savannah, GA
SO far, after a few uses, this unit works great. It heats up fast and cooks evenly. I especially love that a half sheet tray fits in perfectly with a little room on the sides.
I would recommend this to a friend!
Response from manufacturerBy Chris@Haier, Haier Appliances, November 10, 2021
Hello, thank you so much for taking the time to write us a review of your new range. We’re so glad to hear that you have been enjoying how quickly and evenly it cooks, in addition to its capacity. If you have any questions or concerns, please feel free to contact us any time as we're always happy to help. -Chris@Haier
Written by a customer while visiting manufacturer