Customer Reviews for Haier - 24 in. Wide 4 Elements 2.9 Cu. Ft. Freestanding Electric Convection Range - Stainless Steel
Customer Rating
1
Poor product design
on July 16, 2026
Posted by: Bob59
Oven door doesn't shut snug on one side doe to bad hinge, bottom of the inside oven very flimsy when wiping out, it moves when pressures applied no very secure. After 6 months all oven knobs coating peeled off due to heat vents in the top of oven door right below knobs and using the touch control pad when oven in use is very difficult due to being too hot from the same reason knobs peeled from heat vent in top of door. I would highly not recommend this product.
Response from manufacturerBy Adrian, Haier_Appliances, July 21, 2026
Your feedback is extremely important to us. We will pass these comments along to our product team to review. We would also like to assist you with this rage and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
So far, I'm very pleased with my new range. I needed a 24" size, and this was one of the few decent ones available. I haven't had a chance to do too much cooking yes, as I just finished my renovation yesterday, so will update further in the future.
I am to to a flat top range, so I am getting used to it taking a little longer to heat a pot of water, but I'm getting there.
The range is built very nicely, although the storage drawer is pretty cheaply made and not very sturdy.
Oven is fine but would have preferred clock/timer on backdrop. Only problem, the timer alarm - very faint beep (if in another room, can't hear it) and only beeps once. By comparison, our previous oven timer was very loud (could by heard upstairs) and continued beeping until shut off.
The controls are quite hard to read the way they are marked; especially for senior citizens. Otherwise it appears to be a good stove and the oven seems to heat quickly.
So far, my Haier 24" stove has not worked. The display does not work and only lights up for a second if you turn the oven dial. Needless to say, I have not used it yet.
I am waiting for a service person to come to my house to look at and repair my stove. If you buy a new stove, please be advised that you can't replace it or get a new one without going through GE Service first—even if it doesn't work.
I have also had an electrician return to my house to ensure there are no wiring problems; they installed a new 4-prong wire for it.
If it ends up working, I like that it is a 24" stove and that it fits into my small space.
No, I would not recommend this to a friend.
Response from manufacturerBy Tierra, Haier_Appliances, May 15, 2025
We're sorry to hear that your new range isn't working. We see that a service appointment has been scheduled and we're confident the issue will be resolved by a Bodewell technician.
I’ve owned this stove for 2 years and I am very disappointed. It looked great but looks can be deceiving. Cooktop looks dirty even after cleaning. Oven door doesn’t stay closed tightly and hot air escapes. The worse part are the knobs. They are not stainless steel!!! They are a film over white plastic that comes off!! So impossible to clean properly without the finish getting ruined. Trying to find replacement knobs but can’t find any.
No, I would not recommend this to a friend.
Response from manufacturerBy Jonathon, Haier_Appliances, February 12, 2025
We want to help out with some cleaning tips for the cooktop, the door not closing properly, and with the knobs. We will be reaching out over email for additional information. Please respond at your earliest convenience.