Customer reviews from manufacturer
Haier - 2.9 Cu. Ft. Freestanding Electric Convection Range - Stainless Steel
Average customer rating
4.4
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
46
4 Stars
20
3 Stars
2
2 Stars
2
1 Star
3
92%of customers recommend this product.
(
54 out of
59)
Customer Reviews for Haier - 2.9 Cu. Ft. Freestanding Electric Convection Range - Stainless Steel
Customer Rating
4
Love it
on May 18, 2021
Posted by: Jackie5000
from AZ
I bought this mainly for the smooth ceramic top. My prior range had electric coils and I cursed it every time I had to clean it. The top on this is SO easy to clean, and so far has not stained. I was a little concerned about the temperature accuracy in the oven, because there's a section in the owner's manual telling the consumer how to adjust the oven temperature knob, as if they are anticipating problems. However, the first time I used it I put an oven thermometer inside and the oven was accurate. Everything has worked great on it so far (I've had it about a month). The clock/timer is a little confusing and the instructions in the manual don't seem complete. I was able to set the clock after some trial and error and I don't use the timer; I have plenty of other timers that are easier to set. I haven't used the steam clean feature yet so I can't comment on how well it works. Overall, it looks great and it works great. I would have given it 5 stars if the controls were more modern (digital vs the old fashioned knobs on the front) and it it had a true self-cleaning oven feature. I also agree with other reviewers on the flimsiness of the drawer. It's not bad if you're careful when pulling it in and out.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Overall a good small stove
on May 15, 2021
Posted by: Misslivia
Needed a small stove for my apartment. I spent hours looking for one that could fit my full size baking pans and this was the only one I could find. Happy to find that I can use all my normal baking sheets! The white markings on the surface are deceptive though, the actual heating coil is 1” smaller in radius than the markings. Also, this does not have any indicator that the oven is on other than the temp dial. There is a light that comes on when the oven is first turned on, but goes off when the temperature is reached. I would have liked a light somewhere that is on the whole time the oven is on, like the light for the hot surface. I found it useful to purchase a thermometer than I hang in the oven to read what the temp actually is. I’ve found that the oven doesn’t keep its temperature as stable as I would like, but it’s not clear what causes the fluctuations (tied maybe to opening the oven?). Precision of temp is not great, only really have 50 oF markings and it was hard to get something like 375 oF. Overall happy with it, but just be aware of its limitations.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Poorly placed control pad
on January 26, 2022
Posted by: rjay
Overall, this product performs well - hits set temperatures in the oven and is stable, no complaints with the top burners. One huge issue is that the keypad to control the oven is placed directly over a vent and gets wildly hot if the oven is set to higher than 250C (it could cause serious burns and is uncomfortable to change settings when oven is in use). It's also starting to get a little warped from the heat after using regularly for about 10 months -- when I press the buttons, it requires a bit more force to select since the screen appears to "bubble out" and makes a small popping noise like it's delaminating underneath. For the price of a tiny oven like this one, this feels unacceptable to me. I'm not sure if I would repurchase knowing what I do about the control/key pad near the vent and I doubt it will work properly in 2 years.
Response from manufacturerBy Sarah@Haier, Haier_Appliances, January 27, 2022
Hello. We appreciate you taking the time to submit your feedback on this range. While we’re glad it’s performing well overall for you, we truly hate to hear you have an issue with the placement of the vent causing the keypad to get too hot. We know that may cause inconvenience, and we take any potential safety concern very seriously.
Please note that while we expect warm air to be vented from the unit, we certainly don’t expect the keypad to get too hot to use safely. The cooktop may be warm after the oven has been on, and the control panel area may also get a bit warm; however, the cooling fan is designed to help protect internal components and reduce heat. If you are finding that the air from the vent is so hot it’s warping the key pad and causing a possible safety issue, you may want to check to make sure none of the vents on the range are blocked. If they are not, we would recommend contacting our Service Department at 1-877-337-3639; a technician would be able to examine and repair any issues with the range.
We hope that information helps, and this issue is solved for you soon. Our team will be informed of the trouble you’ve had for review, and we are happy to assist if you have any other concerns or questions. -Sarah@Haier
Please note that while we expect warm air to be vented from the unit, we certainly don’t expect the keypad to get too hot to use safely. The cooktop may be warm after the oven has been on, and the control panel area may also get a bit warm; however, the cooling fan is designed to help protect internal components and reduce heat. If you are finding that the air from the vent is so hot it’s warping the key pad and causing a possible safety issue, you may want to check to make sure none of the vents on the range are blocked. If they are not, we would recommend contacting our Service Department at 1-877-337-3639; a technician would be able to examine and repair any issues with the range.
We hope that information helps, and this issue is solved for you soon. Our team will be informed of the trouble you’ve had for review, and we are happy to assist if you have any other concerns or questions. -Sarah@Haier
Written by a customer while visiting manufacturer
Customer Rating
3
problem with cleaning vent area
on March 11, 2022
Posted by: mcdonald
from Toronto
I am pleased with this range; but,there is no practical way to clean under the vent area between the back splash and the element top. It would be a problem if you couldn't see the grease build up. I will have to invent a device to clean that area under the vent grate. keeping my stove clean was the reason I bought a flat top. Not good for a premium priced product. Other than that this is a great stove.
No, I would not recommend this to a friend.
Response from manufacturerBy Michael @ Haier, Haier Appliances, March 15, 2022
Hi there,
Thanks very much for leaving a review. Sorry to hear that this cleaning concern is keeping you from giving your range a higher rating! Glad to know that your range is working well otherwise, we're sure some really great meals have come from it.
If you're wanting to take a look at some range exterior cleaning tips, you can see this article: https://www.haierappliances.com/support/support-content/35102
We do hope this helps! Know that we're here should you have any other questions or concerns.
Happy cooking,
Michael@Haier
Thanks very much for leaving a review. Sorry to hear that this cleaning concern is keeping you from giving your range a higher rating! Glad to know that your range is working well otherwise, we're sure some really great meals have come from it.
If you're wanting to take a look at some range exterior cleaning tips, you can see this article: https://www.haierappliances.com/support/support-content/35102
We do hope this helps! Know that we're here should you have any other questions or concerns.
Happy cooking,
Michael@Haier
Written by a customer while visiting manufacturer
Customer Rating
4
Cute with some bummers
on February 16, 2022
Posted by: Hstarum
from Washington State
Really cute oven. Doesn't get as hot as my previous oven (only gets to 450, I was hoping for at least 500 for making pizza) and as others have said the drawer is flimsy (but glad to just have a drawer)! Takes a bit to preheat and I wish there was a way to know when the oven is simply 'on' - there is a light for when it is preheating but it shuts off when comes to temp. Feel with no way of knowing the oven is on after it's done preheating at a quick glance is a potential hazard. Timer is quiet. Overall the oven works pretty good and looks great so we will keep it, but think it's a little less quality than the amount you pay for.
No, I would not recommend this to a friend.
Written by a customer while visiting manufacturer
Customer Rating
5
Hair 24” stove
on August 22, 2022
Posted by: LisaKNJ
from NJ
For a small stove, this looks big in my kitchen because it blends so well. Other 24” stoves look tiny. This has everything I need for my tiny house!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
A small but mighty stove
on January 29, 2024
Posted by: PeggyS
from Portland, OR
It is the perfect size for my downstairs kitchen. Right color, right height, right heat.
Written by a customer while visiting manufacturer
Customer Rating
1
Do not purchase Haier products
on July 4, 2024
Posted by: Jenny467
Stovetop is fine, the oven does not retain temperature. Very cheaply made and designed. The knobs are very hard to read and not placed in a way that they are readable to begin with. I don't think America should allow this imported product into the states - its a joke.
Response from manufacturerBy Adrian, GE_Appliances, July 5, 2024
We understand the importance of an appliance operating as expected. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review. We also recommend scheduling service with one of our certified technicians to get this temperature issue resolved. You can schedule an appointment with a Haier Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting manufacturer