Customer Reviews for Haier - 24 in. Wide 4 Elements 2.9 Cu. Ft. Freestanding Electric Convection Range - Stainless Steel
Customer Rating
1
Does not work
on May 14, 2025
Posted by: Stoveless
from MA
So far, my Haier 24" stove has not worked. The display does not work and only lights up for a second if you turn the oven dial. Needless to say, I have not used it yet.
I am waiting for a service person to come to my house to look at and repair my stove. If you buy a new stove, please be advised that you can't replace it or get a new one without going through GE Service first—even if it doesn't work.
I have also had an electrician return to my house to ensure there are no wiring problems; they installed a new 4-prong wire for it.
If it ends up working, I like that it is a 24" stove and that it fits into my small space.
No, I would not recommend this to a friend.
Response from manufacturerBy Tierra, Haier_Appliances, May 15, 2025
We're sorry to hear that your new range isn't working. We see that a service appointment has been scheduled and we're confident the issue will be resolved by a Bodewell technician.
I’ve owned this stove for 2 years and I am very disappointed. It looked great but looks can be deceiving. Cooktop looks dirty even after cleaning. Oven door doesn’t stay closed tightly and hot air escapes. The worse part are the knobs. They are not stainless steel!!! They are a film over white plastic that comes off!! So impossible to clean properly without the finish getting ruined. Trying to find replacement knobs but can’t find any.
No, I would not recommend this to a friend.
Response from manufacturerBy Jonathon, Haier_Appliances, February 12, 2025
We want to help out with some cleaning tips for the cooktop, the door not closing properly, and with the knobs. We will be reaching out over email for additional information. Please respond at your earliest convenience.
So far my wife and I are very happy with our new Range. One complaint is what good is the timer? I cannot hear it I spent hours researching this to find there is no fix, Verry disappointed.
Stovetop is fine, the oven does not retain temperature. Very cheaply made and designed. The knobs are very hard to read and not placed in a way that they are readable to begin with. I don't think America should allow this imported product into the states - its a joke.
Response from manufacturerBy Adrian, GE_Appliances, July 5, 2024
We understand the importance of an appliance operating as expected. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review. We also recommend scheduling service with one of our certified technicians to get this temperature issue resolved. You can schedule an appointment with a Haier Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Aesthetically very handsome range. Glass cooktop requires a little more care and maintenance than i anticipated. Bottom drawer seems rather cheap/flimsy and is a very small storage space. I installed mine with the back steel plate flush with the surface. I haven't yet tested out the convection oven yet.
I love this small range. I have been cooking on a 70 year stove! Great flat top and very easy to use! love the modern look that matches the rest of my appliances!