We are enjoying our new range very much. We love the convection oven, and the way it heats evenly. The cast iron burners are also a plus. The controls are very easy to read and have a sturdy positive feel. Even though we needed a small size range,(24") The quality and finnish makes this a welcome compliment to our home.
Bought this range in 2020 and by the 3rd year we started noticing some issues. The oven door is flimsy and poorly made and allows for excessive heat to escape from the top and sides of door. This resulting in damage to the control knobs (I see another reviewer below had the same issue) and also damage to the kitchen cabinet next to the left side of the oven door. This is a huge design flaw. Next issue was with the oven ignition. Hot surface ignitor comes on but over burner will not light until one of the top burners are turned on. This required us to have a top burner on whenever we use the oven. I would not recommend this oven at all. It will not last.
No, I would not recommend this to a friend.
Response from manufacturerBy Adrian, GE_Appliances, March 10, 2025
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review. We also advise scheduling service with one of our certified technicians, as what you are experiencing is not normal operation. You can schedule an appointment with a Haier technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
I love this range. It looks good, easy to clean and cooks well. the only negative thing is the feet in the front are not rubber/padded and when they moved it in and out to connect the gas, it scratched my new vinyl plank floors. Yes, they should have been more careful. But, I also wanted to share that maybe something you can look at changing in the future.
Oven doesn't heat properly. Got an oven thermometer and the heat just goes down the hotter you try to get it the cooler it gets. 1 1/2 hours to barely bake a small eggplant.
No, I would not recommend this to a friend.
Response from manufacturerBy Adrian, GE_Appliances, September 12, 2024
We recommend resetting your range by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function and stabilize the temperature in the oven, this will require service by a qualified technician. You can schedule an appointment with a Haier Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
It was installed yesterday. Very nice looking unit. Unfortunately, one of the burners refuses to light. It clicks, and you can light it manually with a match, but not with the knob. Kinda disappointed.
Response from manufacturerBy Adrian, GE_Appliances, June 13, 2024
Oh no! We are so sorry to hear that one of the burners on your range is not operating as designed. We strongly encourage you to schedule service with one of our certified technicians to get this issue properly diagnosed and resolved. You can schedule an appointment with a Haier Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
when baking too much heat loss. Oven dose not cook food evenly on convection mode. control panel gets too hot due to heat loss from over. Oven door gasket dose not keep heat in.
Response from manufacturerBy Devin, Haier_Appliances, November 6, 2023
Good afternoon,
Thank you for taking the time to leave a review on your new Haier Appliances gas range. We are truly sorry to hear that you are not completely satisfied with the range due to it losing heat when baking, and not cook evenly.
All cooking products meet UL (Underwriters' Laboratories) safety standards. Underwriters' Laboratories have evaluated external temperatures for ranges and have communicated the acceptable external temperatures for a range product (including glass doors). Because cooking inherently involves exposure to hot surfaces such as cookware, cooktops and oven interiors, follow all safety instructions and warnings described in the Use and Care Manual for your cooking appliance. For your convenience we have attached the direct link to the manual below: