Customer reviews from brother-usa.com
Brother - INKvestment Tank MFC-J5945DW Wireless Color All-In-One Inkjet Printer - White/Gray
Average customer rating
4.5
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
63
4 Stars
21
3 Stars
3
2 Stars
0
1 Star
4
92%of customers recommend this product.
(
36 out of
39)
Customer Reviews for Brother - INKvestment Tank MFC-J5945DW Wireless Color All-In-One Inkjet Printer - White/Gray
Customer Rating
5
Great Duplex Scanning!
on February 4, 2022
Posted by: DAN TEST
Great printer. Mostly purchased it for duplex scanning and it does a great job of that. Bonus is the economical printing features. Excellent home office printer! Great value.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fast, and reliable
on April 9, 2022
Posted by: Kevin
from Victoria, BC
Brother MFC's never disappoint. I've been a long time customer and after purchasing two of these for the office I purchased another for the home. It just works every time and our entire family now can print directly from their devices which saves me from having to do it for them. It seems to sip ink and blast out copies so quickly. The software suite works flawlessly for scanning and I always know I can rely on a quality result.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Not your MFC 6400 series
on April 27, 2022
Posted by: Rick
from Vancouver, WA
I had to wait for 6 months due to COVID supply chain issues, I love Brother printers my last MFC printer lasted 10 years. But this particular model has had a document feed issue sense day one, and the scan feature is problematic. The copy features are above average and the second tray can be used for 11x17 paper.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, April 28, 2022
We understand you're experiencing document feeding and scanning issues with your Brother MFCJ5945DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Superb & Awesome Printer - Highly Recommended
on June 19, 2022
Posted by: Linette
from Alberta - Canada
Love the printer- it works beautifully- I love all the features- easy to install - user friendly- I would highly recommend it to anyone. Superb product ⭐️⭐️⭐️⭐️⭐️
Written by a customer while visiting brother-usa.com
Customer Rating
1
Not worth it for the cost of the printer. & ink
on March 7, 2023
Posted by: Greg Makaroff
from Vancouver BC Canada
Often prints multiple blank sheets of paper with the copy you are trying to print. Very slow to respond to your computer’s request to print something.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, March 9, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not having some issues with your Brother MFCJ5945DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is variable to assist you at www.brother-usa.com/brother-support
You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is variable to assist you at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Printing remotely isn't always possible.
on April 5, 2023
Posted by: Greg
from Saint John, New Brunswick
Sometimes the printing capabilities with the wifi are intermittent. For example, sometimes I can print directly from my cellphone and some days I can't. It doesn't matter if I turn off the printer or reset my mobile device the wifi capabilities just don't want to work.
But overall, I'm very pleased with this printer. Much better than a Hewlett-Packard or a Canon - both of which I've owned and both of which have left me greatly disappointed.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Homeschool use
on May 9, 2023
Posted by: Brittany
This printer is really a great all in one printer. Im a homeschooling mom that does alot pf printing. I also print art prints for picture studies. The quality isnt as grest as a laser printer but its definitely still very clear. It prints fast, very user friendly and also super cost effective to print. All around a great printer!
Written by a customer while visiting brother-usa.com
Customer Rating
1
The worst printer
on September 3, 2023
Posted by: Anonymous
from Brampton, ON
Well the ink gets sweeped every week. Its says something is jammed in the machine every now and then. The worst printer i ever bought. Ink nozzles need cleaning every second day which again consumes ink.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, September 6, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having some issues with your Brother MFCJ5945DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com