Customer reviews from brother-usa.com
Brother - INKvestment Tank MFC-J5945DW Wireless Color All-In-One Inkjet Printer - White/Gray
Average customer rating
4.5
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
63
4 Stars
21
3 Stars
3
2 Stars
0
1 Star
4
92%of customers recommend this product.
(
36 out of
39)
Customer Reviews for Brother - INKvestment Tank MFC-J5945DW Wireless Color All-In-One Inkjet Printer - White/Gray
Customer Rating
1
SLOW & UNRESPONSIVE
on April 19, 2019
Posted by: 22Mike66
from Lowell, Indiana
The only nice comment I have is that the scanner works great, however, that is where the value in this machine stops. Our small office printer was purchased in Feb with a very high recommendation from an outside sales resource. When jobs are sent to the printing features from either an office pc or phone a "receiving data" message is displayed, which never goes away. Been well over 24 hours now and it's still "Receiving Data" from one simple PDF doc. The printer is connected to a battery backed up surge protector as insurance to the electronics inside. Don't buy this 4.5 star rated printer, as we did.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Initial Review
on February 3, 2019
Posted by: Wu Trust
from Castro Valley, CA
I was originally looking to buy another laser printer. My last one was the Brother MFC-7420. It was a solid MFC but it finally gave out after many years of good service.
After researching, I ran across this ink solution that was pretty compelling for the total cost of ownership. The ability to refill the tank was a big part of it.
The process of installing the print driver and utilities was fairly straightforward although it did not automatically start when you opened the initial .EXE file. I had to go where the folder where the files were decompressed and kind of guess at which .EXE file to launch the actual install app. After than, it went smooth. It did take a bit longer than I thought but it completed with no issues and was able to print and scan over wi-fi without issues.
It's only been about 3-4 weeks since installing and using but I'm happy with the performance. Print speed is great. I have a short walk to the printer and it usually is done and waiting for me.
Copies are fast and clean. The ADF is a feature I looked for in an MFC and this one does the job nicely. I'm not copying huge amounts; the biggest burden is to copy donation receipts for taxes.
I've used the scanner to scan to my computer from the printer console; I have not used the scanner utility to scan from the computer. It would be nice if the unit would allow me to reuse my last settings instead of having to go through the whole set up again. Yes, there is a save-as-short cut but I use that for situations where it is a long term usage; not a one-time scenario.
Finally, this printer is connected to my wi-fi mesh network and it has been great for the family to print and scan to/from it. This MFC was a little more than I had plan to pay for but so far has been a great value. I will likely update/add to the review once enough time has passed for me to assess the ink usage and ink management functions on this unit.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Does everything it is supposed to
on March 25, 2019
Posted by: JASNYC
from Philadelphia, PA
I was initially dubious about Brother do to lack of familiarity - No longer! This thing covers all the bases. It also addresses my user issues. Really annoying to have to keep putting in new ink cartridges - No longer! Now only once a year or so. Drawers movement very solid. Setup surprisingly easy. Download of current software worked with no hitches! It just did what it was supposed to do, with a few questions and permissions. I could have relaxed. Brother even used a special bag inside to make it easier for one person to get this heavy printer out of the box. They really thought through many such small details.
Only 2 suggested improvements. LED screen should be 50% larger so do not have to keep reaching for my glasses. Also, I wish it could be 1-2" smaller in all dimensions.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great home office printer!
on August 3, 2019
Posted by: Magellan
from Sun City West, Az.
This printer offered everything I was looking for -- 2 trays plus an additional envelope feeder. The print is sharp and clear with good color. LOVE the large ink cartridges. Easy to set up. Easy to use. Deducted one star because the envelope feeder is not consistently correct. (2 envelopes at once; feeds on a slant).
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great unit but...
on August 21, 2019
Posted by: flybuoy
The unit works well and is a quality product but it is BIG. The recommendation came from two business friends whose needs are greater than mine. The fax hook-up is not as intuitive as the rest of it.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent printer.
on May 12, 2020
Posted by: Ron J
from Ft Worth TX
The MFC-J5945DW is a great printer. It is quiet and prints SUPER fast in color and black. The # of pages of ink left on each cartridge is a helpful feature. 3 paper trays is very nice since we use legal paper often and don't have to change paper in the tray to print on legal. Price is fair and we have had zero problems setting up or printing/copying/scanning since we got the printer about 30 days ago.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best All-In-One Inkjet Printer
on May 23, 2020
Posted by: DaveSr
from Breckenridge, TX
Had previous Brother MFC-J5920DW for almost four years and no complaints. Still good so sold it to a friend in need of a used printer. I purchased this model MFC-J5945DW recently in May 2020. I wanted a newer model of what I had and this is it! I have only had it in use since May 7, 2020 but must review it since I am so please with this printer. I call it my Big Brother because its so superior in performance to my older model in size and performance. Fast and quiet no matter what I'm doing, scanning, copying, printing. Especially like the heavy duty Multi Purpose Tray since I use it for printing addresses and stuff on odd sized previously printed flyers & cards. The fact that I can customize the size of the paper is a plus for me any day! It was easy to setup a wireless connection on my home network and all my devices, PC, mobile & phone print directly to this printer with ease. I really love the large capacity INKvestment Tank. It will be sometime before I need replacement Brother Ink Cartridges. All-thought it is a heavy and large printer, it is well built and worth it for me in my Home Office that I use nearly everyday. Every feature is just perfect for any Home Office and is worth the price for a machine that will last a long time and give you a return on your investment. Thanks Brother for making my printing so much better that it already was! :) :)
Written by a customer while visiting brother-usa.com
Customer Rating
4
Brother ink jet printer
on October 29, 2018
Posted by: MariaR130245
from East Lansdowne,Pa
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. Assembly/ Set upNo physical assembly of the printer was needed getting ready to print was very straight forward instructions were short and to the point WiFi printing took no more then 5 minutes to set up. Hook up to my computer was just as easy did take more time but no more then 20 minutes. There was no instructions on how to put the ink in, I had no issues figuring it out very easy.The printe is very compact for all its functions. I did find the paper tray to be bit flimsy not major issue. Printing was very easy and quick I love that I was able to print from any where in my home I work from home and have small children so I am always multiple tasking and this is great feature for me.Scanning was very easy Quality of printing was good color was bit on the lighter side but again not a major complaint. Overall I am pleased with the printer great size and very user friendly.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com