Customer reviews from brother-usa.com
Brother - INKvestment Tank MFC-J6545DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Average customer rating
4.5
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
180
4 Stars
65
3 Stars
11
2 Stars
6
1 Star
9
91%of customers recommend this product.
(
93 out of
102)
Customer Reviews for Brother - INKvestment Tank MFC-J6545DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Customer Rating
5
Easy set up
on May 17, 2021
Posted by: SJB2
from FL
I really like my printer. The only challenge is that sometimes it will indicate that it's printing 11x17 but the output is a 8.5x11 on 11x17 paper. Not sure what the disconnect is, so I need to call to correct as it's probably something simple. Otherwise, the printer works great. Fast printing and scanning, which I need for working from home.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Nice Printer
on May 30, 2021
Posted by: Shopgirl
from Kentucky
I brought this printer because my 8yr old printer was making noise and I hated the noise.I looked on line & found this printer. I had a Brother printer about 10 yrs ago and I loved it.
The printer prints fast and quiet. It was easy to set up. Also i'm glad that Brother has an ink program so the ink can come to my home.
The printer prints fast and quiet. It was easy to set up. Also i'm glad that Brother has an ink program so the ink can come to my home.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Nice Printer and scanner
on June 4, 2021
Posted by: Jan N
from Buffalo WY
It is just a little large for the space I have, but so far it works great!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Poor Performance
on June 6, 2021
Posted by: Pe0425
from NY,NY
The speed advertised is incorrect. It took 35 minutes to print 40 pages in color. Black and white also slow.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., June 7, 2021
We understand you are experiencing an issue with your Brother MFCJ6545DW machine printing slow. We'll be happy to assist you. Below is a FAQ that may improve the print speed:
https://help.brother-usa.com/app/answers/detail/a_id/155826
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/155826
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Wow
on June 7, 2021
Posted by: MasterTech
from North Carolina
I am very pleased so far with my new Brother Inkjet Printer (MFC-J6545DW), it covers all the bases for my Home Office needs, and can produce impressive print quality on items that require more of a “pop” for customers and presentation. Being that I work with a lot of both mechanical and electrical prints, the larger format is very useful. I would recommend this unit to anyone looking for a “Home Office / Small Office” all in 1 unit, it performs well, and is backed with a nice warranty. Just as a “side note”, I replaced an old Brother Laser Printer with this unit, and so far, I’m very glad I did; my old Brother unit was 12 years old, so it served me well, but the print quality on this new Brother Inkjet, is simply impressive compared to the Brother Laser unit I replaced.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Can't connect to my laptop
on June 10, 2021
Posted by: Cork
from Mt Holly Springs, Pa
I bought this printer because it said it was Vista compatible. I tried to add it to my laptop onto get this error code Error 0x00000643 which is a Windows Vista printer error. I called tech support but he told me he couldn't help me that I'd have to contact Microsoft. So now I have a printer that doesn't work with my laptop. This kinda makes me upset since you advertise that it's Vista compatible. The Tech guy should have found out a solution to my problem and called me back. Doesn't do what it's advertised to do.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., June 10, 2021
We are sorry for the issue that you are having wih your Brother MFCJ6945DW printer. Unfortunately we do not have drivers for this model using Windows Vista OS, that OS is not listed as a compatible with this model. We suggest you to contact Windows support for assistance wit the computer issue. This model works with Windows 7 OS and beyond. We are sorry for the wrong information provided to you. If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Prints fast and at a low cost.
on June 11, 2021
Posted by: TRZ Business Services
from Akron,OH
We have had other Brother multifunction office printers and this model is a step up. The ink tank technology is a big improvement and the cost of ink is a great value. The big problem we have had is printing from multiple Macs, IPads and IPhones. We keep having power off the printer and turn it back on in order for the machine to be able to find the printer even though nothing has changed on the network. Looking for help from Customer support because that just should not be necessary.
Written by a customer while visiting brother-usa.com
Customer Rating
5
All around great printer.
on June 13, 2021
Posted by: Luigih
from Miami Springs FL
Has all the features I needed. Performed great. Satisfied completely.
Written by a customer while visiting brother-usa.com