Customer reviews from brother-usa.com
Brother - INKvestment Tank MFC-J6545DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Average customer rating
4.5 out of 5
4.5
(271 Reviews)
Open Ratings Snapshot
Rating breakdown 271 reviews
5 Stars
180
4 Stars
65
3 Stars
11
2 Stars
6
1 Star
9
91%of customers recommend this product. 
(
93 out of 102
)
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Customer Reviews for Brother - INKvestment Tank MFC-J6545DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Customer Rating
1 out of 5
1
HATE IT!!!!
on August 28, 2019
Posted by: Frustratedformonths
from South Bend
purchased to print a simple 4 page on ledger paper newsletter. I cannot get it to print... I get jams/1 sided prints or just blank pages. tried downloading new print drivers, uninstalling and reinstalling, using a USB cable... nothing seems to work.... 2 months of this frustration....
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Printing Standard Envelopes is a Problem
on September 17, 2019
Posted by: Mac159
This model printer does not print envelopes according to either the instructions in the Brother Online User's Guide or the Brother Online Video for this model. The printer is apparently telling me that the envelope is not standard yet it is - a Sobres #10 (4.13 in x 9.5 in).
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Brother MFC-J6545DW All-In-one Review
on October 30, 2018
Posted by: ShahS360131
from New York, NY
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. There are a lot of pros and a few cons with this unit.DELIVERY:This is a BIG piece of equipment- which isn`t a bad thing. Well packed and secured and unit itself is not as heavy as it looks. Also comes with a quick start guide, phone cable, software CD & 8 liquid ink containers - 4 starter and 4 long term containers.Right off the bat you realize why the unit is as big as it is. Once you load in the ink containers it sounds like the unit pumps them into internal reservoirs. **NOTE**: One thing you need to be aware of, there are STARTER ink containers which are TERRIBLY LABELED. The starter containers have A LOT LESS ink than long term containers. BE CAREFUL TO USE THE CORRECT CONTAINERS UPON INITIAL SETUP.USING THE UNIT:You can pretty much do everything from the Touch screen LCD. It`s bright, intuitive and gives you a small onscreen display for a quick status of the ink. Setup: After plugging in the unit it goes through an on (LCD) screen system setup where you install the STARTER ink containers and does some print & scan calibration. If can be physically connected to your router or wireless. Wireless setup is painless. Also software CD installed on my Windows 7 machine without issue.PRINTING: Paper can be loaded in bottom tray or inclined manual feed in the rear. One issue: for the size of the unit legal size paper needed the tray to be manually extended. Tray also has tabs for alot of flexibility for paper size .The quality is solid and FAST for single sided printing. If you want vibrant then you can change the settings and remove the ink saving feature.AUTO-DUPLEX PRINTING - My FAVORITE feature. I detest nothing more than manual duplex and was VERY curious to see how this worked. Printed out a 20 page double sided color intensive document. **NOTE**: It will take longer than auto duplex on a laser printer BUT it`s worth it.As it prints each page, the unit has a "drying" step in order to dry the ink to avoid smudging. Works extremely well. Document took 5-7 minutes to print but NO ink smudging or bleeding as they stacked on one another.Printing Photos: I am a "use Walgreens/Shutterfly/etc" person & too lazy to print photos. I tested it & to be frank, wasn`t impressed. Tried photo paper, regular paper & mucked around with the settings but the quality was ok at best.Scanning:The Good: A lot to like. The automatic document feeder (ADF) holds a good amount of paper & the flatbed can scan up to 11x17! Another reason why this is a large unit. Many models can`t scan that size.You can either scan from your computer & have it come to a folder, scan from the touchscreen & send it to the computer or scan and send it to a USB drive plugged into the unit. All 3 worked without an issue.The Bad: No duplex scanning through the ADF. I`ve used ADF scanners that will scan double sided but this will give you an error saying it is incapable. The ONLY way to do it is through the flatbed. Which means you scan 1 side, open up the lid, flip the page, scan the next. If it`s just a couple of pages then no big deal. But if a 10 or 20 page document will be very TEDIOUS.Copying:Straightforward and easy but the same issue if you`re trying to copy a double sided document. A single sided document just place in the ADF, select copy and you`re done. But if you need to perform a double sided copy you will HAVE TO use the flatbed scanner.Faxing:Straight forward. Add numbers to an address book, change paper size & resolution via the touchscreen and you`re ready to fax. The issue: NO option for a fax confirmation page to be printed.However it does offer 2-Sided faxing through the ADF!In conclusion its a very good not great unit. It`s a bit large in size but the main issue/question for me is how is 2 sided faxing available but 2 sided scanning and copying not available? To me thats a MAJOR miss on this unit. If there is one thing that keeps it from being perfect it`s the scanning\copying auto duplex.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Large but mighty
on November 2, 2018
Posted by: SarahB611406
from Columbus, OH
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. When the box for this printer arrived I thought, there is no way this is going to fit in my office, so I was a bit nervous to set it up. While yes it is quite large (I have a bookshelf that I kept my previous printer on and this did not fit on my bookshelf) it is worth the extra table in my room to hold it. Not only is is fast, but the quality of what is printed looks like it was printed professionally. I work from home and frequently print several documents day and this printer helped me stay on task because I didn`t have to wait long for even my longer (20+) documents. The scanner feature was also a huge plus. I was able to wirelessly scan my documents to my googledrive which made it easy to find and share with others. The ink was easy to load and getting started with the printer was as easy as any other printer set up.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Drivers not updated for Macs
on September 27, 2019
Posted by: Freds Brother
from CA
Will not detect separate items during scanning with Macs.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great printer
on November 5, 2019
Posted by: Cooey
from CA
I needed a printer that could do 11" x 17" for drafting. It was a great price and does everything I need! Ink lasts a long time too.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Brother all-in-one printer/fax/copier
on November 5, 2018
Posted by: SarahT587521
from West Valley, UT
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I received this product in exchange for my unbiased opinion.There are a lot of things that I like about this printer. First of all, the print quality for text is outstanding. There is never smeared ink or other issues. I have also been using it to print photos to frame and put on the walls. It does as good a job as any print shop I`ve been to. It has two paper trays, which I like because I like to keep regular printer paper in it but I also like to use it to print photos, envelopes, and stickers. This allows me to do that without having to pull out my normal printer paper. The printer came fully assembled and with two years worth of ink! This is great. I have used many printers over the years and have often found that it`s cheaper to replace the printer than it is to buy ink refills. That isn`t so with this one. The cartridges hold a lot of ink and will last me a long time. It is obviously not cheaply made. Where it does take up more real estate than other printers that I`ve had, it`s definitely worth it. I have a feeling it will last a long time as the quality is good and the workmanship is solid.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Easy to set up and does the jobs
on November 5, 2018
Posted by: SaraC436411
from Orlando, FL
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I received this product in exchange for my unbiased opinion. This printer is bigger than I expected but after realizing it can actually print, copy, scan and fax up to 11"x17" (A3 Ledger size) which made it obvious why the machine is bigger than my another all in one printer. The set up was easy to follow and it took me 30 minutes to finish the set up. I was able to install and set up with an older version of Window 7 professional computer without any issue. The scanning and printing were fast and the quality was good. There was no streaking or smudging when printing black & white words documents or with full page color images. I was also able to print color images on couple of the 65 lb cardstock papers without any streaking. Navigating through menus with the color touch screen was clear and easy to proceed. With the Brother iPrint&Scan app installed on my Android phone, I can also access printing directly from my phone and the cloud storage. This machine also came with another year of ink included which should last me for a total of 2 years of printing. The ink was easy to install (it also came with a testing ink). Overall, I think this all in one printer is easy to set up, easy to use and preforming the jobs well. I would recommend this machine for small office and home offices.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
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