Customer reviews from brother-usa.com
Brother - INKvestment Tank MFC-J6545DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Average customer rating
4.5
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
180
4 Stars
65
3 Stars
11
2 Stars
6
1 Star
9
91%of customers recommend this product.
(
93 out of
102)
Customer Reviews for Brother - INKvestment Tank MFC-J6545DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Customer Rating
4
good machine
on February 15, 2021
Posted by: Dadgonzo
from Florida
I would recommend Brother to a friend but it is early to make a good comment. So far it is great
Written by a customer while visiting brother-usa.com
Customer Rating
4
easy interface
on February 18, 2021
Posted by: ajud
from boston, ma
i use the scan & print function from both a mac & pc wirelessly and the interface is simple.i also like that its checks for firmware updates on its own, all you have to do is confirm you want it installed. the footprint is a bit large and the form a bit clunky
Written by a customer while visiting brother-usa.com
Customer Rating
2
great while it lasted - BUT
on February 21, 2021
Posted by: Leslie
from Woodinville, WA
Printer lasted only 16 months before the print head nozzles became so clogged that no ink was emitted from any of the cartridges. Only Brother ink cartridges were used. Cleaned the nozzles MANY times using the machine's procedures, but the post-cleaning prints became worse each time I ran the cleaning process.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, February 23, 2021
We are sorry to hear that you are experiencing issues with your Brother MFC-J6545DW and we'd like to help. We understand you've already taken some steps to try and resolve this issue and we believe there may be additional steps that we can provide. If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/mfcj6545dw
Written by a customer while visiting brother-usa.com
Customer Rating
5
Superlative
on February 21, 2021
Posted by: Tony
from Milford, OH
Great printer. Does all the operations effectively and efficiently.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Above and Beyond Performance
on February 21, 2021
Posted by: Homerunner
from Virginia
For the last thirty years I have owned many, many printers, all makes and models and I can truly say this is the best printer I have ever had. I purchased this in May, 2020 and have printed over 10,000 copies. I have refilled the tanks only once which was easy and no mess at all. It is connected wirelessly to my network. This is a workhorse. I researched for months before I purchased and waited this long to write a review. Having two trays from which to print different types of media is totally a time saving convenience that I use all the time. I have used every function, print, copy, fax and scan and have had no problems. It is a large machine and will take up space, but it is well worth it. No regrets and would purchase again.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Printing features
on February 25, 2021
Posted by: TDIII
from Newport, TN
I have been disappointed in some of the print features, especially when it comes to printing checks from my Quicken financial software. I use 3 to a page checks, 8 1/2 /X 11. Printer works fine if I am printing a full page, but that is rarely the case. I have yet to figure out how to print a partial page.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., February 25, 2021
We understand you were experiencing an issue with printing using your Brother MFCJ6545DW. We'd like to help. Below is a FAQ that may help you to solve your inquiry:
https://help.brother-usa.com/app/answers/detail/a_id/165202
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/165202
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
First month with printer
on February 26, 2021
Posted by: FD9565
from Gainesville, GA
Setup was fairly straightforward. iPrint & Scan installed on my personal laptop. It didn't on my work laptop (I'm working from home) but I think it is the security setting that got in the way. I haven't had the time to play with the printer enough, but I was able to scan documents. Will continue to explore the features.
Written by a customer while visiting brother-usa.com
Customer Rating
5
worth every penny
on March 6, 2021
Posted by: tome
from Prescott Valley, Arizona
This printer is really fast! I was surprised by the 2 sided copying that retrieved the copy and printed the other side. I have owned other Brother printers in the past and know about their excellent support but I don't need it for this one.
Written by a customer while visiting brother-usa.com