Customer reviews from brother-usa.com
Brother - INKvestment Tank MFC-J6545DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Average customer rating
4.5
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
180
4 Stars
65
3 Stars
11
2 Stars
6
1 Star
9
91%of customers recommend this product.
(
93 out of
102)
Customer Reviews for Brother - INKvestment Tank MFC-J6545DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Customer Rating
2
OK feature
on October 6, 2020
Posted by: My printer keeps dropping
from North Las Vegas the
My printer keeps dropping off the wireless sometimes it’ll print later I canceled a print and it printed a whole book almost 200 pages so I lost a lot of ink seems to have a mind of its own
Response from brother-usa.comBy Brother, Customer Service, October 7, 2020
Hi, we understand you are experiencing an issue with the wireless connection. We'll be happy to help. Click the link below to assist you.
https://help.brother-usa.com/app/answers/detail/a_id/158363
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/158363
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great user interface
on October 12, 2020
Posted by: Jobeyone
from Houston
Had lots of HP products and Canon but the user interface and ease of use are far superior.
Written by a customer while visiting brother-usa.com
Customer Rating
5
All the features of a 400.00 unit.
on October 13, 2020
Posted by: Bodark
from Northeastern Oklahoma
Construction is very good and the program features are strong. You can get up and running very quickly and then go back and learn the software features. The ink cartridges are well thought out and reasonable priced. This bets the Epson printer with perpriatory ink you have to buy. It also bets the poor construction of the HP printers I was looking at. Epson and HP both use paper trays that are poorly located and are poorly constructed. You'll like what this printer has to offer. It's solid performance bets Epson and HP hands down.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Is it working today?
on October 23, 2020
Posted by: Joe S
from Flossmoor IL
Overall the printer, prints. Just can't get it to function properly wirelessly. Tried every fix from Brother and other internet suggestions. Might print once, then go offline. Might give me an error they the printer can't print, then will print the page minutes later. It's okay plugged in, but I bought it for wireless use.
Response from brother-usa.comBy Brother, Customer Service, October 28, 2020
Hi, we understand you are experiencing an issue with your network connection with your Brother MFC-J6545DW. We'll be happy to help. Click the link below to assist you.
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj6545dw_us&faqid=faq00100429_001
If you continue to have an issue, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj6545dw_us&faqid=faq00100429_001
If you continue to have an issue, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Machine for the price
on November 5, 2020
Posted by: Art S
from Des Moines, IA
I originally looking for an all-in-one printer when I found this Multipurpose device. The fact that it can handle ledger sized paper (11x17) through both printing and scanning, sold me on the spot. I was surprised to find out it only scanned one side at a time because the vendor's documentation for the printer was incorrect. However, Brother includes Paper Port which allows you to scan both sides of a multipage document and assembles it for you.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Works GREAT!
on November 6, 2020
Posted by: Race
from Florida
Prints and scans fast. No problem connecting to any of my devices.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Works perfectly
on November 7, 2020
Posted by: Dwight Office
from Dwight's Office
I use this printer to print letters, bills, and envelopes. It integrates with Word perfectly.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent Printer
on November 8, 2020
Posted by: Rgum
from Edmond, OK
No problems at all. It does every thing we need it to do.
Written by a customer while visiting brother-usa.com