Customer reviews from brother-usa.com
Brother - INKvestment Tank MFC-J5845DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Average customer rating
4.5
(269 Reviews)
Rating breakdown 269 reviews
5 Stars
191
4 Stars
47
3 Stars
14
2 Stars
9
1 Star
8
94%of customers recommend this product.
(
103 out of
110)
Customer Reviews for Brother - INKvestment Tank MFC-J5845DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Customer Rating
5
Wow....excellent photo quality!!
on June 16, 2021
Posted by: Lisa E
from Dallas Metroplex, Texas
I have stalled around giving feedback on the MFC-J5845DW for several weeks, wanting to try out all of its features. Obviously the printing quality is excellent (I have owned a similar Brother All-In-One for years), but I have been VERY pleased at the beautiful photos I have been able to print off.....I used a semi-glossy photo paper and the results were crystal clear and true to color. Very happy!!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent All-in-One Printer
on June 5, 2021
Posted by: Yolandalm
from LOUISVILLE, KY
Chose this printer after thorough research and I'm happy I did. The install was simple. The printer is relatively quiet and fast, both single and double-sided pages. It is an all around great printer with great features.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Intelligent design
on May 30, 2021
Posted by: Osossteve
from Los Osos
After having a combination printer for over 10 years we took a chance and upgraded to the Brother. The installation was easy, especially for an old guy, and the device app and computer functions are far better than our former product. Everything works exceptionally well. My only negative comment is that the document print quality is not quite as crisp as our previous printer.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Anti-Environmental
on May 30, 2021
Posted by: Zoey
from San Francisco
The printing works, but you can’t print on both sides of the paper so it is environmentally very wasteful. Wish I had my Canon printer back.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., June 1, 2021
We are sorry that you are experiencing printing issues with your Brother MFCJ5845DWXL and we understand your frustration. We'll be happy to help you. Below is a FAQ with some steps to solve your issue:
https://help.brother-usa.com/app/answers/detail/a_id/155407
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/155407
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
MFC-J5845DW XL compared to older Brother & Epson
on May 20, 2021
Posted by: Nico
from Iron Mountain, MI
I have an older Brother, MFC-6490CW, which has an 11x17 scanner too, plus better paper handling, but the ink is relatively expensive, so I haven't used it as an everyday printer. I also bought an Epson ET-4760 tank printer for my wife's office, which has the lowest ink cost, BUT it does not print with the quality of this Brother MFC-5845DW, nor the print handling, quality build or 11x17 print capability like this one. I am not sure how the ink will last and cost out, but I know it will be a lower cost than my older Brother and the quality is nice, plus it prints fast, so it is my default printer in my office now. It is not a photo printer, although the photos aren't too bad.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy to use
on May 19, 2021
Posted by: LV_atx
from Texas
Set up and function is user friendly. There is good online support.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great features
on May 18, 2021
Posted by: Tanner
I love my printer, scanner, and fax machine! Easy to use, quiet, looks great too!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Pleasantly surprised
on May 9, 2021
Posted by: Small office
from Texas
I have been a loyal HP printer user for years. My recent experience with their newest machines left me looking for something else. I decided to try the Brother and I'm happy I did! It's performance is good and the price was reasonable. I recommend the product.
Written by a customer while visiting brother-usa.com