Customer reviews from brother-usa.com
Brother - INKvestment Tank MFC-J5845DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Average customer rating
4.5
(267 Reviews)
Rating breakdown 267 reviews
5 Stars
190
4 Stars
47
3 Stars
13
2 Stars
9
1 Star
8
94%of customers recommend this product.
(
103 out of
110)
Customer Reviews for Brother - INKvestment Tank MFC-J5845DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Customer Rating
5
Just what we needed! (almost)
on May 5, 2020
Posted by: Big Chet
We have had the MFC-J5845DW for a couple of months now so here goes.
Upgrade to Win 10 caused both of our existing printers to stop working, too old but worked perfectly. :( Originally wanted the 6845 because it could scan/copy/print duplex but it was back ordered due to the Corona Virus in China and we figured we didn't really need that function - UNTIL the day after we got the 5845 and had a use for the duplex function. LOL. We'll probably never need it again!
The printing is sharp and fast and while we didn't purchase it for it's ability to print photos, with some tweaking of settings it actually prints a very good photo. So far It doesn't seem to be an ink hog and in fact seems very efficient. The scanner is fast and with a lot of usage it has not jammed like some other brands I've had experience with.
I should add that I have mine hooked up via USB. WiFi in my area is weak and sketchy at times and can't be counted on.
We Like It!
Upgrade to Win 10 caused both of our existing printers to stop working, too old but worked perfectly. :( Originally wanted the 6845 because it could scan/copy/print duplex but it was back ordered due to the Corona Virus in China and we figured we didn't really need that function - UNTIL the day after we got the 5845 and had a use for the duplex function. LOL. We'll probably never need it again!
The printing is sharp and fast and while we didn't purchase it for it's ability to print photos, with some tweaking of settings it actually prints a very good photo. So far It doesn't seem to be an ink hog and in fact seems very efficient. The scanner is fast and with a lot of usage it has not jammed like some other brands I've had experience with.
I should add that I have mine hooked up via USB. WiFi in my area is weak and sketchy at times and can't be counted on.
We Like It!
Written by a customer while visiting brother-usa.com
Customer Rating
5
I Love It
on May 8, 2020
Posted by: Michael A
from Pittsburgh PA. USA
I purchased this printer based on the features that I that I saw online. I needed a printer that would allow me to make 11x17 prints. I am VERY happy with the printer. It was easy to set up and it is easy to use. The quality is beyond outstanding
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy to use! Love the touch screen
on May 16, 2020
Posted by: Loril
from NH
Easy to setup, touch screen and prints fast! Love it
Written by a customer while visiting brother-usa.com
Customer Rating
3
DOCS All Functions Great - Scanning Pictures, Not
on May 20, 2020
Posted by: djrugby
from Chesnee, Sc
For printing on different size envelopes, papers, card stocks - Awesome. No problems. Printing pictures - just okay. BUT, cannot scan color or BW photos very well. Tried all options, failed.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 20, 2020
We understand the scan quality is not satisfactory on your MFC-J5845DW. We can help guide you through the scan settings to optimize the scans. Please contact Brother Customer Service directly at https://www.brother-usa.com/support/mfcj5845dw
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great printer!
on May 24, 2020
Posted by: Tjmongar
from Cadillac, mi
This printer has been great so far. The only thing i don’t love is the size, it is much larger than I expected. However, works amazing fast clean prints and easy to connect to devices. Great purchase just wish it was smaller.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Not as economical as they lead you to believee
on June 2, 2020
Posted by: EJANGELL
from Naples, FL 34104
I am disappointed in the amount of ink We are using. The ink is not easy to find locally. If I purchase the ink on the internet the prices are lower of course but I usually have to wait 3 to 4 days to receive it.
Response from brother-usa.comBy Brother, Customer Service, June 4, 2020
Hi, We are sorry that you are unhappy with your cartridge purchase. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security
If you have any questions about your Genuine cartridge, please contact Brother customer service at 877-276-8437.
If you have any questions about your Genuine cartridge, please contact Brother customer service at 877-276-8437.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Solid performance
on June 8, 2020
Posted by: chaskier
from Cornwall, NY
I purchased this printer to work from home, including printing, copying and scanning. All functions work beautifully and without problems or hiccups. I recommend this printer without reservation.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love the large format printing!
on July 7, 2020
Posted by: stainedglassartist56
from Justin, TX
I use this printer almost every day for printing my stained glass pattern designs and for printing my ETSY orders. I have had no issues so far with the dependability or quality of this machine. The wireless feature works flawlessly! This printer fits all of my needs and was an affordable price!
Written by a customer while visiting brother-usa.com