Customer reviews from brother-usa.com
Brother - INKvestment Tank MFC-J5845DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Average customer rating
4.5
(267 Reviews)
Rating breakdown 267 reviews
5 Stars
190
4 Stars
47
3 Stars
13
2 Stars
9
1 Star
8
94%of customers recommend this product.
(
103 out of
110)
Customer Reviews for Brother - INKvestment Tank MFC-J5845DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Customer Rating
3
Professional looking copies from home
on February 2, 2023
Posted by: Gigi
from Alberta, Canada
Just like all Brother products that I have bought this one works great. Quick, quiet and professional looking copies.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, February 2, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. If you need any assistance, we would be glad to help you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
1
Broken
on April 17, 2023
Posted by: Maggie
Top feeder doesn't work. Tried to get it fixed multiple times, but just kept getting directed to restart it and try again
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, April 17, 2023
We understand you're experiencing feeder issues with your Brother MFCJ5845DW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
3
Not good for 2-sided printing
on June 2, 2023
Posted by: TheNit
from Canada
The print quality is good but I use 2-sided printing predominantly and for reason it takes forever to print the other side. It may be fast for single sided printing but 2-sided is slow.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, June 2, 2023
We understand you're experiencing slow printing issues with your Brother MFCJ5845DW machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/155826
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/155826
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com