Customer reviews from brother-usa.com
Brother - INKvestment Tank MFC-J5845DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Average customer rating
4.5
(267 Reviews)
Rating breakdown 267 reviews
5 Stars
190
4 Stars
47
3 Stars
13
2 Stars
9
1 Star
8
94%of customers recommend this product.
(
103 out of
110)
Customer Reviews for Brother - INKvestment Tank MFC-J5845DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Customer Rating
5
Good Quality and less expense
on May 22, 2022
Posted by: Vulcan
from Kentucky
As advertised. Does the job without fuss. First time around but ink seems to be lasting. Printer costs about the same as an ink refill for the printer it replaced.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Ok, but not great
on May 24, 2022
Posted by: Ron R
from Texas
Great print speed and operation but has problems. Sleeps to hard to wake up, requires power reset 3 or 4 times a week. Locks up while asleep and power button will not wake or power off.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 24, 2022
We understand you're experiencing printing issues when in sleep mode with your Brother MFC-J5845DW machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/163157
https://help.brother-usa.com/app/answers/detail/a_id/162656
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/163157
https://help.brother-usa.com/app/answers/detail/a_id/162656
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great machine, wish it scanned double-sided
on June 13, 2022
Posted by: SROWE
from Tennessee
I like the features and versatility of this machine. Unfortunately, it does not scan dual-sided, which I didn't realize when I bought it. Other than that, all has worked out well.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great color multi-function printer/scanner!
on September 12, 2022
Posted by: SES54
from Belle Plaine, MN
[This review was collected as part of a promotion.] I purchased this machine so I wouldn't have to replace ink cartridges so often. I use the 2-sided printing feature at least twice a week. Scanning documents is so hassle-free!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Reliable
on September 12, 2022
Posted by: Jdog
from Newark, DE
[This review was collected as part of a promotion.] Always works on my WIFI network. I can print from my ipad, p phone, or desktop. Love try the scan and fax feature as well. The large ink cartridges last a long time.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good office printer, Windows drivers need update
on October 15, 2022
Posted by: Ken Borgendale
from Maine
The printer works well for most office needs. If you want to print something high quality or if you do not use the printer for a week it is best to clean the heads, and this sometimes takes multiple tries. The ink costs are much lower than most inkjet printers. Brother has not put out software to expose many of the features of the printer on Windows 11 Universal Print dialogs
Written by a customer while visiting brother-usa.com
Customer Rating
5
Satisfied Customer
on October 16, 2022
Posted by: SawDust
from Sweetwater
Very pleased. Print has been clear and consise. No problems so far.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Product
on November 14, 2022
Posted by: Cip Paulsen
from Spokane Washington
Over the past 15 years I have purchased about twenty Brother printers for my small businesses. I have never been disappointed with any of them, this one included. The MFC-J5845DW XL has superior printing capabilities, is economical in price and ink. My favorite feature is the capability to print from my smartphone directly to the printer.
Written by a customer while visiting brother-usa.com