Customer reviews from brother-usa.com
Brother - INKvestment Tank MFC-J5845DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Average customer rating
4.5
(269 Reviews)
Rating breakdown 269 reviews
5 Stars
191
4 Stars
47
3 Stars
14
2 Stars
9
1 Star
8
94%of customers recommend this product.
(
103 out of
110)
Customer Reviews for Brother - INKvestment Tank MFC-J5845DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Customer Rating
5
Great printer
on July 10, 2019
Posted by: BrendaM
from El Paso, tX
Easy to set up. Prints fast. I like being able to print from my IPad, phone and computer. I highly recommend this printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
An improved model of my defunct MFC-6490CW
on July 8, 2019
Posted by: Tiger3Books
from Georgia
On first look, the new MFC-J5845 looks different than its predecessor. Once you start using it, you find that it incorporates many of the same features of the older model. But it also incorporates new valuable features such as a year long ink supply! I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Wonderful printer
on June 18, 2019
Posted by: SScrabblemax
from Greenfield
We love the inkvestment feature. Don’t have to replace three colors when only one is empty. Great prints too. We also own a Brother MFC black and white printer. Will not buy another brand. Brother is a great company.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Quality and easy to use.
on June 17, 2019
Posted by: Michael H
from Dallas, Texas
High quality device that is working precisely as I had envisioned, including making quality copies, easy scan function, and efficient coordination with my desktop.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Everythig I expected
on June 17, 2019
Posted by: JGrumpy
from Wake Forest NC
Works great and color is exceptional.
So far I have had to do nothing but add paper and ink. The great part is I have not had any paper jams or trouble with it printing because paper wasn't loaded correctly. My old pronter jammed everytime I added paper. Highly Reccomend!
So far I have had to do nothing but add paper and ink. The great part is I have not had any paper jams or trouble with it printing because paper wasn't loaded correctly. My old pronter jammed everytime I added paper. Highly Reccomend!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great product; cust. support unavailable weekends
on June 13, 2019
Posted by: kmogush89
My husband and I have had our printer now for 2 months, using it regularly, and overall we love it more than any printer we have used so far by any other manufacturers, and would highly recommend it.
PROS: 1) Set up was easy for us (and we are not super-techie type people). We went step by step according to the directions. It took awhile to go through all the steps, but by the time we did it was working without problems. 2) It prints quickly and easily from both our laptops and our iPhones. 3) We love the duplex feature and so far it's been problem-free. 4) We haven't encountered any paper jams or the feeding of multiple pages at the same time. 5) The color quality is good. Not super photo quality, but photos we've printed on regular printer paper have turned out nice and clear. 6) I particularly love having a second tray with decent paper capacity. I am a bookkeeper and use it for printing laser checks. It's nice to be able to have a separate tray in which to load the checks so I don't have to either pull out the existing paper or load them into a tiny-capacity bypass tray. 7) One of the main reasons we bought this specific one is because of it's ink frugality and it's been great not having to install new ink every month like our old printer. 8) I haven't had to print yet ledger size paper, but that's also another reason I bought it. Sometimes I do need to, and I look forward to not having to go to a FedEx store just for that.
CONS: 1) It is VERY big for a home or home office printer. We knew that going in, but were not completely prepared for how awkward and heavy it would be. Luckily it's wireless, because it did not fit on the printer side car attached to our computer table. We needed to place it across the room, not close to any of our computers. 2) One day our cable went out and stayed out for a couple days. Because the printer was nowhere near our computers we were unable to print (since we depended solely on wireless). 3) Once our cable was back online we had a difficult time getting the printer to start printing again. The copier feature worked fine, but none of our devices were able to print, even though the printer showed up on our devices as being on and ready to print. Eventually we figured out that we needed to turn everything off (including the printer) and then back on again, and go through the portion of printer setup that includes typing in the info from our wireless router. It did not just automatically remember that info from the prior time and connect automatically when our cable came back on. 4) Customer support options listed on Brother website (email, chat, phone) are not available on weekends, when we needed it (only Mon-Fri, 9-9 Eastern and we're on Pacific time). We wound up using trial and error to get it working again, since the errors messages we were encountering did not show up on Brother's website, nor in Google as a problem others had previously solved and discussed.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
11x17 format
on June 8, 2019
Posted by: RFumo
from CA
As an architect being able to print out my drawings at 11 by 17 has been amazing and the quality is superb.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Good performance
on June 5, 2019
Posted by: Ang64
from Charlotte NC
Easy to set up. Print quality is good. I really like the ability to scan to a flash drive
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com