We tried Brother products for the first time and very much impressed; the scanning, copier and faxing features work great. The LCD touch screen also makes it easier to navigate.
I am disappointed in the amount of ink We are using. The ink is not easy to find locally. If I purchase the ink on the internet the prices are lower of course but I usually have to wait 3 to 4 days to receive it.
Response from brother-usa.comBy Brother, Customer Service, June 4, 2020
Hi, We are sorry that you are unhappy with your cartridge purchase. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security
If you have any questions about your Genuine cartridge, please contact Brother customer service at 877-276-8437.
My previous printer/scanner was a Canon Pixma 892 and was not up for the job of heavy printing. The printer/scanner is very quiet and it prints very quickly. I am very satisfied with the easy set up and connection to my home network.
The printer quality is very good black/white and color. Love the ink life versus other printer mfgs. Somewhat comber some to print to the back feeder. Would prefer to select from the computer instead of the key pad.