Customer Reviews for Brother - INKvestment Tank MFC-J5845DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Customer Rating
4
great value for the price.
on September 9, 2020
Posted by: Wesart
from Eagle, ID
Great value for the money. Had some trouble printing from my computer to get it to print black and white only, not color. Scanning works great. Like that I can print 11x17 on this machine
Machine is everything I expected it to be and more. Set was a breeze, instructions easy to understand. And it operates just fine. Love the wireless feature.
This is the worst Brother printer I have ever owned. We purchase this printer for our small business and it has been nothing but a nightmare. The printer constantly loses its internet signal. We constantly have to keep turning off and on again. The printer will not hook up wireless to older computers. Half of the time when you push the scan button on the home screen, the printer just sits there and does nothing. For a small business, this printer is awful. Wish I could get my money back.
Response from brother-usa.comBy Brother, Customer Service , August 28, 2020
Hi, I understand you are experiencing issues with your MFC-J5845DW. We will be glad to assist you. Please contact us. https://www.brother-usa.com/contact-us
It's been a good printer, as are most are, so far. I bought this one because of price of replacement cartridges. It's time to replace them. My good opinion depends on the availability and price of ink cartridges. So we will see. The software provided is large and hard to get setup right.