Customer reviews from brother-usa.com
Brother - INKvestment Tank MFC-J5845DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Average customer rating
4.5
(267 Reviews)
Rating breakdown 267 reviews
5 Stars
190
4 Stars
47
3 Stars
13
2 Stars
9
1 Star
8
94%of customers recommend this product.
(
103 out of
110)
Customer Reviews for Brother - INKvestment Tank MFC-J5845DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Customer Rating
4
Surpassed my expectations...
on November 4, 2018
Posted by: NancyA949107
from Corinth, TX
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. The Brothers BV printer was easy to set-up and connect to my PC. Usually we use HP printers, so I was pleasantly surprised to find the printer to be fairly easy to set up and to connect to our wireless devices. My favorite features include the touch screen display and the short-cut feature (which allows you to pre-program your frequently used print jobs). Though we don`t typically print pictures from our PCs, I had to give the photo print a try. AWESOME!!! I used a USB flash drive, plugged it directly into the printer and my pictures were viewable on the display screen of the printer! The quality of the photo was good and the time it took to print was impressive. Since my PC is sometimes slow to start up, it was SO VERY convenient for our employee to come in from the field and print his reports directly from the printer just by plugging in his flash drive. It handles larger jobs pretty well, too. For us, a large job is 50 to 60 pages, which we only need to do once or twice a month. It printed fast and the tray was able to hold the job (no mess on the floor with papers out of order). As a small business owner, the Brother BV works great for our needs.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
An Effective, yet Bulky Printer
on November 5, 2018
Posted by: BrianneB610619
from Indiana, PA
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I`m quite happy with this printer. It works quickly and efficiently. The ink comes out sharp and vivd on paper. My favorite features are the 3.7" touch-screen and the duplex printing. The touchscreen is very responsive and makes the printer easy to use. I love being able to save paper without manually printing on both sides! The product instructions are incredibly clear and simple to follow. It was easy to set up and install the ink cartridges. This is one of the best printers I`ve ever used. It meets all of my expectations and more. I haven`t had any paper jamming issues as of yet, so that`s a plus. It is a bit on the bulky side and quite heavy so mobility is not really an option. It is pretty much a heavy duty office printer to use at home.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great Product For small Businesses
on November 5, 2018
Posted by: LaTrishaJ220496
from Carson, CA
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. ASSEMBLY: I was a little intimidated by the size of the box. That quickly dissipated when I opened it and removed it from the box. The instructions says that you will need 2 people to remove it from the box. Well, I didn`t have another person so I did it myself. I`m 5`9", 146 lbs and I easily removed it by myself.The instructions were very clear and easy to follow. I had it up and running in about 15 mins.The touchscreen function worked well and was easy to follow. It synced to my wifi quickly. I didn`t have to enter the serial number, only my password. I also loved that it came with 2 sets of ink cartridges. FUNCTIONALITY: The printing is very clear and crisp. I had no problem printing from my computer. I did, however, have a bit of a challenge printing from the app on my phone. The app was one of the features I was excited the most about. I often use my phone more than my computer. The app is a little simplistic and inefficient. I printed an email and it came out in giant print. There was no option to resize the image. I did like that it had the option to print 4 to a page printouts. I also tried to print a pdf from the app. I kept getting an error message. I finally had to turn the printer off and on again to let it reconnect to my wifi even though it showed that it was already connected. The touchscreen is very easy to use, although it is a bit small. I have small fingers so it is not an issue for me. Someone with chunkier fingers may find it challenging. The paper loading tray is very easy to use. It even has a separate feed in tray for envelopes. I have not used that feature yet so I don`t know how easy it is to actually print on envelopes.STORAGE: This product is a lot bigger than I`m used to in a home multi-function printer. It is more of an office type equipment. That being said, it sits easily on top of a computer desk in my family room. It is light enough to move without any issues. But, it does take up the entire desk.Overall, I would recommend this product to anyone that has a small home business or needs to print a lot from home. For your average home printing needs, this product is bigger than I would have purchased on my own.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother Printer Review
on November 5, 2018
Posted by: ShannonW952769
from Milwaukee, WI
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. The printer arrived in great condition without any damages. The printer was very user-friendly when setting it up for use. I like the fact that it can be connected via wi-fi. When printing documents, the color is very rich and clear; with no fading or smudges on the paper. The printer was a bit larger than I anticipated, but it did not take up much room. The copying and scanning feature is very efficient. Overall, I am very satisfied with the product and would highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Sturdy Easy-to-Use Home Office Printer
on November 5, 2018
Posted by: AshleyP897566
from Ocean Springs, MS
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. To start, this printer is super simple to unbox and set up. I gave a cursory glance to the Quick Setup Guide, which seemed to be pretty clearly illustrated, but it honestly wasn`t even necessary. The printer is fully assembled and only requires loading paper and ink cartridges (included). I connected the printer to my wireless network and was able to AirPrint from my iPhone about 8 minutes after unpacking the printer. To print wirelessly from my Mac, it was necessary to download the Brother software from their website, which was also a simple process. Since our other printer has broken, I had a lot of documents lined up to print. I set up print jobs in rapid succession and this Brother printer had no problem moving from one job to the next fairly seamlessly. The large paper tray was able to hold enough paper to get the job done, and I haven`t experienced any paper jams *yet* which were a frequent occurence on my old printer when I`d have print jobs in queue. The scan and copy processes are both equally painless and I`m especially happy that after quickly adding my e-mail account, this wireless printer can have those documents in my inbox in seconds. As far as print quality goes, this printer is a pretty standard home office printer. Greyscale documents produce pretty crisp text and do not waste expensive inks. The printer has decent color output with relatively little pixelation, as long as you are printing appropriately-sized images. However, I did notice that the colors don`t seem to be as true as on my previous printer. This is somewhat expected from a primarily business-use printer, but definitely of note if your home or business needs include a lot of graphics where color integrity is important. (For reference, an image I printed with Pantone yellow variations in the 380s/390s came out looking exactly like the printer simply spat out yellow directly from the tank, with absolutely no cyan detection.)Some other features that I like are the automatic document feeder, paper trays that can accommodate various paper sizes, up to 11" x 17", and the Page Gauge feature that estimates the number of remaining page prints left for each color in the printer`s internal storage tank. I`m not sure if this will prevent me from starting a color document that will end up wonky in the last few pages, but thus far it`s been interesting to note the data after each large color print I make. I also like that the printer automatically prints dual-sided, since that`s the setting I use most often. However, I did forget this once when printing a pretty large document where the first page should have been a single-sided intro, so the formatting for the entire thing was wrong. Definitely something I`ll have to remember to double-check.Some cons: I`m a little on the fence about ink replenishment programs anyway, but if I did want to try it out, this Brother model was not listed in the affiliate ink-replenishment programs when I searched. Also, this printer is pretty bulky. It definitely does not fit in the footprint of my old printer in my current business center set-up. Instead, it is sitting squarely in the middle of my work table, which has to be the shortest of short-term solutions. Definitely note the dimensions of this printer and make sure your table or cabinet has the space to support it comfortably. And, of course, the color integrity issue I noted above.Overall, this is a pretty good office printer. I`m pleased with the turnout so far after replacing what was a pretty well-loved little workhorse.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Printer with WiFi connection
on November 6, 2018
Posted by: JulieC969140
from Austin, TX
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. This printer was super easy to assemble and install. The ink was easy to install, although I wish the paperwork had suggested to shake the cartridges in the package before opening. I got some ink splash. The printer calibrated quickly and with no issues. Once connected to my WiFi and apps installed, I could print from any computer or electronic device without any issues. The print was vibrant and accurate.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
A Pleasure to use
on November 27, 2018
Posted by: Queenie222
from Sugar Land TX
It has many good features. Year of ink supply was a good selling point. The printer was a little bigger than I wanted, but I compromised and am I glad I did. The color is very vibrant. The print is clear copies come out the way they should.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Oh Brother!
on December 1, 2018
Posted by: Theodorsia
from Los Angeles, CA
This is my second "Brother" printer, I tell friends, people I see shopping for a printer, you should get a brother printer, your life, printer life will be better. Why not buy the best and you won't have to buy another printer every two years like what had happen to me. A brother printer is the best in the world.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com