Customer reviews from brother-usa.com
Brother - INKvestment Tank MFC-J5845DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Average customer rating
4.5
(269 Reviews)
Rating breakdown 269 reviews
5 Stars
191
4 Stars
47
3 Stars
14
2 Stars
9
1 Star
8
94%of customers recommend this product.
(
103 out of
110)
Customer Reviews for Brother - INKvestment Tank MFC-J5845DW XL Wireless Color All-In-One Inkjet Printer - White/Gray
Customer Rating
5
Excellent All in one
on November 2, 2018
Posted by: JayJ813541
from Mesa, AZ
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. Honestly the easiest printer setup I have ever experienced. I pulled the printer out of the box, slapped in the ink cartridges, plugged it in and was ready to go. Setting up to my wifi router on the touch screen was simple. Once I had it on my wifi every computer in the house was able to find it easily. including all the android phones and apple tables. Even though it doesn`t officially say it supports chromebooks but the chromebooks had the drivers ready to go and I was able to print with ease. I did not have to plug it in to a computer and set it up. I was amazed how easy it was. I was able to create collages on my phone and print them on high quality paper and had photo developed like quality. Printing was fast and extremely detailed.Scanning with it was a breeze you can set it up to save to the cloud or to a nearby computer, the scanning bed is really high quality I was impressed this machine could handle the work load like a giant copier in the office. I did about 500 prints in one sitting just for the heck of it cause I wanted to see what it could handle. Not only did it handle 500 copies like a champ, but when I opened up the ink cartridge slot to see how much ink it would have consumed and I was shocked to see that the levels had gone down just a little. I have never been fond of inkjet printers because I have always managed to get stuck with ones that just gulped and wasted ink, but boy did Brother design this beauty to sip on ink like fine wine.Overall I give this product a 10/10 because of all the features like envelope printing, sharepoint integration, and overall universal support for every phone,tablet, computer. I highly recommend this All in One. There is so much value for the price.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Quality!
on November 2, 2018
Posted by: VictoriaO827484
from Independence, MO
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I received this product for free from Brother in exchange for my honest opinion/review of the product. Overall: I was very happy with this all in one printer. Assembly and set-up: The box that the printer came in was quite large. Aside from size, the machine was very easy to set up. All I had to do was remove the ink cartridges, manual and power cord prior to lifting the machine out of the box. Once removed, there were a few protective plastic sheets that I had to take off. I was able to load the paper tray with my paper. I opened the ink compartment and was able to push in each ink cartridge individually. There is definitely no mess when doing this and it was so simple to do!! I plugged in the necessary cords and was ready to go.Print Quality: The print quality is excellent for printing both text and photos. The pictures that I printed out were very clear and the color on them was crisp. I printed photo directly from my phone using the wireless printing feature. It was so easy. I was able to print on both regular paper and heavy cardstock without any jams or issues. I also used the paper tray and manual feed both for printing some envelopes to mail out and I had no problems with either.Value: I believe with the new Inkvestment feature, the ink costs will stay reasonable which is important to me. The speed of this printer also saves you lots of time. I was happy with how quickly my items were printed, even though this is an inkjet and not a laser printer.Problems: My one issue with this printer is the size. For my own personal use I prefer something that is a little smaller, however I`m willing to compromise that due to the amazing quality of prints that it provided.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best Multi-Function Printer I`ve Used
on November 2, 2018
Posted by: JennyS429874
from Orlando, FL
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. This is my all time favorite multi-function I`ve ever used. I was able to unbox and complete set-up of the printer in 10 minutes. Both the instructions that came with the printer and the on-screen instructions were very clear and easy to follow. My favorite feature of this printer is air print. I`m able to print wirelessly from multiple devices, even my phone! Compared to other similar products I have used, this one is much more user friendly and intuitive. The overall quality of this product is great and so far, I am impressed with this printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Quality Printer
on November 3, 2018
Posted by: RichardL761539
from Chicago, IL
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. This printer is easy to use and provides quality printing. Right out of the package, the printer was very easy to set up. The display screen was very helpful and walked me through the set-up very quickly. The printer connected to my WiFi and again, the display screen allowed me to enter my password to connect my laptop. Even better, my iPhone didn`t need any setup. I easily sent a picture directly from my iPhone to the printer and the quality of the print makes me want to get better paper so I can give them out! It`s a little bigger than I would want but for the quality and ease of use this is a great option.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Printer!
on November 3, 2018
Posted by: AmberS719913
from Prairie Village, KS
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. The Brother MFC-J5845DW XL Inkjet is a great printer!Set up was very easy. The printer cartridges install easily, and the printer has a screen that walks you through steps necessary for set up and all the various functions. The buttons on the screen, however, are sometimes small and hard to choose accurately.Being able to scan to directly to my Google Drive, is a really nice feature. I love that I can also print from my Google Drive for DOC, JPGs, and PDF file types, directly from the printer screen. You can also scan and send to mobile device by scanning a QR code. I love that feature. You can also upload directly to Drop Box, send to emails, and fax.Photo quality color prints are printed very fast. I made copies from a document that I printed. Copies are made fast, but colors are faded slightly from the original.All-in-all, this is a great machine. I`d recommend it for families, for an in-home office, or small business.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
High Quality Multipurpose Machine Does it All
on November 3, 2018
Posted by: BethO727305
from Carol Stream, IL
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I received this product in exchange for my unbiased opinion.Assembly: This product came out of the box easy to put together. The ink cartridges that are in there were easy to pop into place. Once I set that up, all I had to do was get the machine connected to my WiFi, computer, and phone for use.Instructions: The instructions were quite clear on how to get the computer online. The challenge I had was pushing through the buttons on the screen to find what I was looking for. This was mostly a function of finding which place housed which instruction since there are many ways to connect this machine to a computer or phone for use. Overall, I felt they were clear but it just takes time getting used to the machine and where things are in the user panel.What it does well: What I really liked about this product was the multi-functionality. I was able to get in there and try lots of different features which was fun to play with. I`ve had similar multi-function printers before with a scanner and such but not one that had a scanner, fax, printer, and the other functions like sending documents to a phone. I loved being able to connect various computer programs to the printer and get clear, fast prints every time. I mostly use Word but I use other programs, .pdf files, etc. and was happy to see that I can get lots of different types of these connected and sent to my phone or computer, email, etc. Some challenges: Honestly, I`m a simple user. I don`t need a lot of functions at the moment. There are times I need to scan, times to upload to my phone. I honestly used these more with this printer than I have in the past because it was there and accessible. I can see where people may be turned off by too MUCH interface and functionality because it may be too overwhelming to know how to use it all. The scanning to my phone did not work the first time, but for some reason I had hit `Japanese translation.` When I switched the scanned document to upload in English, all was good. Go figure!Overall impression: Overall, very impressed with the quality of this machine. In similar pricepoints I`ve found there are not as many functions. Because I`m looking to build a home office and do more writing at home with printing lots of documents, I found this to be a great, user-friendly printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Versatile All-In-One Printer
on November 4, 2018
Posted by: KellinaM505869
from Ames, IA
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I`ve been using my Brother MFC-J5845DW XL InkJet all-in-One printer for about a week now and can already confidently say this is the best printer I`ve ever owned or used before.Setting it up out of the box was simple. It does recommend lifting it from the box with two people, but everything else is simple to do on your own. Instructions included a full reference guide and a quick setup guide. The quick setup was very easy to follow and included helpful pictures. Most things were very intuitive and I was able to do the process speedily by myself. The longest part of the setup was the driver installation on my computer, but that was more so because I chose to download the drivers through the website rather than from the included CD and my internet download speed was running slow that day.The best features in my opinion are the large paper tray that allows you to print up to 11"x17" ledger pages, the provided ink that will supposedly last 1-2 years at ~300 pages a month making this a great deal in the long run, and the ink gauge that shows you approximately how many pages you can print until the color runs low. While those are my favorite it also has many other features including the typical print/scan/copy/fax operations found in all-in-one printers, ability to print from mobile, touchscreen display, the fast speed for printing, and the additional MP tray that allows you to print on thicker/heavier weight paper and envelopes.Thus far I have not run into any typical types of printer trouble, like paper jams or wireless connection issues so I`m very happy. My previous printer from a different brand was of similar size and also an all-in-one, but right away I had constant issues with the old printer regarding the paper tray being very difficult to open and "sticky" along with the ink not properly coming out so the images were always off colored and tinted mostly yellow even after countless attempts to fix it and repair the printhead. This printer from brother is much better and doesn`t have any quality issues like my previous printer. The only function I would want added to this printer is duplex copying/scanning, but I can easily do without and it doesn`t affect my standard use.Overall I`m very pleased and feel like this is a great functional printer that would suit any home office or small business needs as it`s designed to do. It`s intuitive and has all the functions and speed that would be required for all scales of print jobs to fit anyone`s needs.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Workhorse Printer
on November 4, 2018
Posted by: AbbyT898881
from Skokie, IL
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. Brother MFC-J5845DW XL InkJetWe were in need of a new all-in-one printer for our home office, and were able to try this Brother printer out. First impression was that the printer was *very* large, bigger than our previous all-in-one printer. My guess is that this is due to this being a more "commercial" printer than our previous printer. To give you some comparison, this is about 2.5 times the size of our HP printer. This meant it wouldn`t fit on desk space normally used by our printer. This might not be a problem if you`re using this in a larger office space, but my husband works from home, and his "office" is just one of our spare bedrooms. This made things a bit of a challenge to move around. We still haven`t found the "perfect" place for it, and it`s just temporarily sitting on a tray table next to the computer desk. Out of the box, this printer was very easy to set-up and install. I`m pretty confident with computers and setting things up, so I didn`t do a full reading of the manual before installation. I don`t think this hindered me in anyway. The printer connected pretty quickly to our wireless network, and after entering in the date/time and network password, it was connected. It also was discovered very quickly by all of the computers on our network, and we were printing within minutes, without adding additional software. Actually scanning from printer to computer took a few extra minutes, because I didn`t realize I needed to download the specific Brother software before being able to use scanning capability. The download process & registration process was straightforward, with the computer prompts walking me through everything. Once that software was added, we were up and running with scanning. For both printing & scanning, the documents came out quickly, true to color, and were dry to touch by the time the printing was completed. The faxing capability was pretty convenient as well. The tray on top was easy to load, and the little indicators let you know how to place the sheets. The fax took a few minutes to send, but I`m chalking that up to the receiver`s network being busy/a little slower. All in all, this is quite the work horse printer. It`s definitely a bigger and more capable printer than your traditional home all-in-ones. This works for us since my husband works from home, and we print a lot of things for the kids` school projects, events, meetings etc... A bigger printer makes sense for us. If you just need the occasional boarding pass or shopping list printed, this is probably too much machine for you. The ink cartridges are a little bigger than our old printer, but as I haven`t yet replaced them, I can`t truly speak to how long they will last. Very good printer, pleased with the output. My main concern is just finding the right spot for it!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com