Customer reviews from brother-usa.com
Brother - INKvestment Tank MFC-J6945DW Wireless Color All-In-One Inkjet Printer - White/Gray
Average customer rating
4.4
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
133
4 Stars
28
3 Stars
21
2 Stars
6
1 Star
8
90%of customers recommend this product.
(
69 out of
77)
Customer Reviews for Brother - INKvestment Tank MFC-J6945DW Wireless Color All-In-One Inkjet Printer - White/Gray
Customer Rating
5
Real All-in-One printer
on March 2, 2021
Posted by: Auburn Lock
from Chicago, IL
Scanner. When I say "Real" - believe my painstaking research - only a few models have the double-sided scanner (and FAXing for that matter) in this price range. Even if you come across this feature, some manufacturers 'forget' to say theirs is manual (you turn the pages, and the s/w will deal with it). Not with this model. And what a scanner it is! It scans both sides simultaneously, so you don't have to worry about the jams and reliability in the long run.
Printing. With a ton of original cheap ink I don't worry printing a lot. That could be a gazillion of photos for a car accident report, or all the test results from my health history, etc. With 3 paper sources I've setup a tray for documents, a junk tray for casual draft printing, and a back tray for check printing. However, the paper formats are so versatile, that dedicated trays could be for Legal size and even larger ones including continues printing for big banners. Also, it perfectly handles the label sheets without separating stickers from the base.
Fax is good, has many features for handling from itself and the computer.
The S/W needs improvements. For some reason the original interface is primitive and is not necessarily intuitive. For more control I needed to setup another App 'Brother Utilities'. Say if you want to go more than 1200 dpi, you cannot do it in the original setup. The Utility will 'call' another .exe command to switch with your permission. Why can't they do everything in one place? So, now I have 3 icons for this printer.
MFC-J6945DW is not small at all. Big footprint and the space above should be free for at least 2 feet.
(The smaller version MFC-J5945DW was hard to come by).
(The smaller version MFC-J5945DW was hard to come by).
For the price this is the best choice for a truly A-I-O and mega-ink cartridges.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love It
on March 19, 2021
Posted by: Jgdimarc
from Houston TX
A much better performance in every way than my former HP printer ever was
Written by a customer while visiting brother-usa.com
Customer Rating
4
Not so good with 11x17 tabloid, shows as scanner
on July 22, 2021
Posted by: Martym
from Green Bay WI
The good: Ink well is great, normal letter printing is excellent. Wireless operation is pretty good, but other than my first system to connect as a printer, all other PC's and Laptops see it as a scanner and I have not been able to find a way to change that. I have tabloid card stock in tray 2 and miss-feeds are very common. Often takes 3-4 tries to print 2 sheets. When it works the print is excellent.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent choice
on August 8, 2021
Posted by: Couey4321
from Kansas City, MO
I've had several printers over the years. This time I decided to really do some research instead of going to the store to get whatever I found. I definitely made the right choice.
Written by a customer while visiting brother-usa.com
Customer Rating
4
single check printing
on February 24, 2022
Posted by: FredO
from Michigan
I like the printer overall. I print envelopes using the feeder in back. However, I have been unable to figure out how to print a single check using the feeder. Seems like that should be possible.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Pros and Cons
on March 13, 2022
Posted by: Brett
from South East, US
There is much to like about this printer. Very fast, excellent print quality, journal size printing is needed at times, holds large amount of paper, ink lasting much longer than other printers I have owned but...
The reason for only 3 of 5 stars is because it will not directly scan (using the printer's menu) to a Windows 11 computer. After searching the Internet, it appears that I am not the only one with this problem.
However, I have found a workaround. By plugging in a USB thumb drive into the printer's front USB slot (actually, I use an SSD card to USB adaptor) I can scan from the printer directly to the SSD chip to my heart's content. When finished scanning, I simply move the card to my computer and use the scanned pdf files from the chip.
The reason for only 3 of 5 stars is because it will not directly scan (using the printer's menu) to a Windows 11 computer. After searching the Internet, it appears that I am not the only one with this problem.
However, I have found a workaround. By plugging in a USB thumb drive into the printer's front USB slot (actually, I use an SSD card to USB adaptor) I can scan from the printer directly to the SSD chip to my heart's content. When finished scanning, I simply move the card to my computer and use the scanned pdf files from the chip.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., March 14, 2022
We are sorry that you are experiencing scanning connection issues with your Brother MFCJ6945DW machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
1
Absolute Garbage
on March 29, 2022
Posted by: JD00
from Maryland
First one died after just 19 months of light usage. Service center said repair would cost as much as a new machine. Replaced under warranty and new machine died in just over a year. And to top it all off, replacement machines are only warranted for 30 days, EVEN IF THEY'RE BRAND NEW. So much for being "at your side." Clearly, Brother is both low-quality and unethical. Never again.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Not reliable
on April 19, 2019
Posted by: NonProfit
from Fort Smith Arkansas
Does not recognize PC so frequently won't print, paper feeder for scanner not smooth so pdf's are slanted, not lined up straight, printer thinks alternate paper feeder is jammed when it has never had paper put in it, don't count on this printer for a tight deadline, has been problematic and only had less than 2 months.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com