Customer reviews from philips.com
Saeco - PicoBaristo Milk Carafe Super Automatic Espresso Machine, Stainless Steel - Black/Silver
Average customer rating
4.4
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
41
4 Stars
10
3 Stars
6
2 Stars
1
1 Star
3
83%of customers recommend this product.
(
48 out of
58)
Customer Reviews for Saeco - PicoBaristo Milk Carafe Super Automatic Espresso Machine, Stainless Steel - Black/Silver
Customer Rating
5
This product exceed my expectations
on March 5, 2022
Posted by: André R
Gender:Male
[This review was collected as part of a promotion.] I do recommend this product without hesitation very happy on how easy it is to operate
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Should have gotten this a LONG time ago!!
on April 4, 2022
Posted by: Rampa
Gender:Male
[This review was collected as part of a promotion.] This machine saves me over $200/month in coffee and it cost $20/month in operating fees (coffee beans and milk). Great investment, works like a charm and it's very maintenance friendly.
I would have considered the Phlips 5400, but I got a great deal on this model.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Excellent quality for the price.easy machine to us
on April 26, 2022
Posted by: Yo-yo youu
Gender:Male
[This review was collected as part of a promotion.] Quick heat up, great taste, breeze to use, works like a dream
Written by a customer while visiting philips.com
Customer Rating
4
Works great
on April 30, 2022
Posted by: Walleye62
Gender:Male
[This review was collected as part of a promotion.] Lots of options, easy to program to desire brew sizes and strengths.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
A huge disappointment
on November 26, 2022
Posted by: Neltucj
Gender:Male
After less than a month the volume of coffee diminuished and it was impossible to make latte, because there was no coffee in it !
My wife gave up on her latte since then and I was the only user since I didn't mind have different volume of coffee.
Had to replace 3 times the brew unit in 2 years and the last one was two months ago.
Now, there is no coffee coming out at all and the brew unit is stuck!
I'm giving up and move to another brand!
My wife gave up on her latte since then and I was the only user since I didn't mind have different volume of coffee.
Had to replace 3 times the brew unit in 2 years and the last one was two months ago.
Now, there is no coffee coming out at all and the brew unit is stuck!
I'm giving up and move to another brand!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, November 29, 2022
Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our SAECO Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your SAECO product handy so that we can better assist you.
1-800-933-7876
Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our SAECO Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your SAECO product handy so that we can better assist you.
1-800-933-7876
Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com