Customer reviews from philips.com
Saeco - PicoBaristo Milk Carafe Super Automatic Espresso Machine, Stainless Steel - Black/Silver
Average customer rating
4.4
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
41
4 Stars
10
3 Stars
6
2 Stars
1
1 Star
3
83%of customers recommend this product.
(
48 out of
58)
Customer Reviews for Saeco - PicoBaristo Milk Carafe Super Automatic Espresso Machine, Stainless Steel - Black/Silver
Posted by: Silvercloud
Gender:Male
Verified Purchase:Yes
The machine makes a great cup of espresso and cappuccino, But Phillips has used cheap materials in its design that start to fail almost immediately. The handle broke on the water container the second day it was used and it was too weak to handle the weight of the water in the container. The full coffee puck container light continues to come on, even after I have emptied the coffee grounds/puck container and dumped the water out from the tray. The stainless steel looking plastic front scratches very very easily.
If you are not quick enough to push the clean button after milk frothing You lose the ability to clean the disappears using the display and the only other way to clean it is to run and milk frothing cycle and then make sure you hit that clean right after.
If you are not quick enough to push the clean button after milk frothing You lose the ability to clean the disappears using the display and the only other way to clean it is to run and milk frothing cycle and then make sure you hit that clean right after.
Pros: makes great espresso, size allows it to fit in tight spaces
Cons: chip materials, poor cleaning capabilities after frothing, frothier sprays milk outside of cup from locationa
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: TigerTomC1965
Gender:Male
Verified Purchase:Yes
Had this for several weeks now. Was using the preset settings for espresso and Latte only. Messed with 4 and 5 beans and had to change to hot or my espresso was luke warm even with a hot cup. Cannot use more than 3 beans on preset espresso settings or you get a sour shot. Grinder is on its finest setting for every shot or I get sour or overwhelming citrus. On hot, 4 beans, and reprogrammed espresso shot I am now getting a more chocolatey espresso like I was expecting but I am only guessing at settings. This needs finer grinds and better directions to reprogram buttons. Milk is warm enough but I had to try several brands before I found 1 that didn't taste flat or burnt when making latte. Lactose free milk doesn't work with this machine, it comes out flat or burnt tasting. Regular milk works much better. Not sure I made the right decision. For all of the messing with settings I needed to do I could have purchased a regular espresso machine.
Pros: coffee choices, water filter, coffee grinder, easy cleanup
Cons: coffee grinder does not get fine enough, needs a bigger water tank, difficult to get a great shot., needs a separate bean hopper., expensive
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: arabviking
Gender:Male
Verified Purchase:Yes
Makes coffee excellent time and again. Have always wanted to have a Saeco espresso machine ever since I'd seen it at a relatives. Old "manual" espresso finally took its last breath and it was time for a new one and really a no brainer. Sure may have a high price tag but there's a reason - so much less manual steps and it knows the right temperature, you can elect aroma, and have the grinder set to various settings. Truly can get a lot out of it. Only con I listed below was that cracked beans can get stuck in a portion of the hopper and took about 15-20 minutes to figure out why it kept telling me the hopper was "open". So be wary of that.
Pros: selection of coffee drinks is excellent., super easy to fill and clean day-to-day.
Cons: coffee hopper can get stuck with cracked beans.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Cappuccino is not hot
on December 24, 2019
Posted by: Frasa
Bought it last week. A very compact And nice looking machine. I take my coffee with milk. I bought it mainly for my daily Cappuccinos. l must say that the machine makes a lot of froth and does not heat up the milk to the right temperature. Hence cappuccinos are always warm, that is sad. Even after a week of regular use and rinses, there is plastic smell and taste in the drinks.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: unclegeo
Gender:Male
Verified Purchase:Yes
Good machine, heats rapidly. Makes really good espresso and capuccino is also good. Manual is imperfect and adjusting the grinder requires a tool (small magnet) that is not included nor described in the manual. I have only had the machine a few weeks so it is premature to tell the longevity of the machine. All in all, I would buy it all over again. Can't make Capuccino with a double shot in automatic mode have to do it manually.
Pros: heats rapidly
Cons: need an unsupplied tool to adjust grinder
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Cheoah
Gender:Female
Verified Purchase:Yes
I love everything except that it's difficult to use my panarello attachment because when I select steam, it runs for only a set amount of time. I then have to push the steam button again to finish. Also, for some reason, the designers decided to attach the drip tray to the face plate. Poor design, in my opinion. The size is fine, the aqua filter is great, and the machine is good quality and attractive. I just wish developers would consult end users before development.
Pros: good quality sleek
Cons: drip tray attached to face plate, difficult to use panarello
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: PeggyL
Gender:Female
Verified Purchase:Yes
This is the first espresso maker, after years and many purchases, that makes a true espresso rather than just strong coffee. It froths perfectly (I've never gotten the hang of doing it manually), grinds the beans, and brews automatically. So far, I'm in love.
Pros: love the auto froth. yum!
Cons: doesn't hold a great deal of water or beans.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: CbHMNY
Gender:Male
Verified Purchase:Yes
Replaced an older Saeco Vienna Plus which is still in great working order. Wanted a system with a milk carafe for Cappucino/Latte, as that's become a family favorite.
This machine, used daily for at least 2 cappucinos and several espressos each day, has to this point been flawless.
It is easy to use, easy to maintain, and produces delightful coffee right out of the box. Setup was easy!
If I were to provide one suggestion - it would be to 'sense' the presence of ground coffee (when using the bypass doser) if the user forgets to set the 'bean strength' to ground coffee - or force a strength choice - instead of automatically grinding the default dose - which then overloads the dose and causes a "too much coffee powder" error/fault. A small issue, but one which could be easily rectified and would make it even more user-friendly.
Love this machine and would definitely buy again.
This machine, used daily for at least 2 cappucinos and several espressos each day, has to this point been flawless.
It is easy to use, easy to maintain, and produces delightful coffee right out of the box. Setup was easy!
If I were to provide one suggestion - it would be to 'sense' the presence of ground coffee (when using the bypass doser) if the user forgets to set the 'bean strength' to ground coffee - or force a strength choice - instead of automatically grinding the default dose - which then overloads the dose and causes a "too much coffee powder" error/fault. A small issue, but one which could be easily rectified and would make it even more user-friendly.
Love this machine and would definitely buy again.
Pros: ease of use, ease of care/cleaning, great tasting coffee, easy to use milk frother carafe
I would recommend this to a friend!
Written by a customer while visiting philips.com