Customer reviews from philips.com
Saeco - Incanto Espresso Machine with 15 bars of pressure, Milk Frother and intergrated grinder - Black
Average customer rating
4.2
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
25
4 Stars
8
3 Stars
1
2 Stars
2
1 Star
4
85%of customers recommend this product.
(
34 out of
40)
Customer Reviews for Saeco - Incanto Espresso Machine with 15 bars of pressure, Milk Frother and intergrated grinder - Black
Customer Rating
5
I'm really happy with Incanto
on March 19, 2019
Posted by: Mito
Gender:Male
I change my old Viena Plus for this amazing machine.
No regrets, the Saeco Incanto works like my old machine. I'm happy
No regrets, the Saeco Incanto works like my old machine. I'm happy
Pros: great crema maker.
Cons: dispenser coffee to the cup is too large
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Makes great coffee
on March 19, 2017
Posted by: Russell
Gender:Male
Phillips gave me this Saeco Incanto to review and test.
The first unit that arrived had an issue with a small magnet that had fallen out during shipping. Without this magnet the machine would not work. The second unit arrived has worked flawlessly.
It took less than 5 minutes to set up. It had easy to follow instructions and screen display.
It made some of the best espresso I've ever had. I enjoy how you can customize this machine to taste. You can set hardness of water, coarseness of grind, strength of brew and even temperature.
I have owned other espresso machines in the past and this one is hands down the easiest and fastest to use. The beans are ground per cup, so always a fresh brew. Although it isn't silent, the ceramic grinder is definitely tolerable as each grind cycle is only about 5 seconds.
This machine is easy to clean, it catches the used coffee pucks internally and tells you when to empty them. Super convenient.
This machine also has the ability to make great tasting lattes and cappuccinos as well. Can also give hot water for tea.
The first unit that arrived had an issue with a small magnet that had fallen out during shipping. Without this magnet the machine would not work. The second unit arrived has worked flawlessly.
It took less than 5 minutes to set up. It had easy to follow instructions and screen display.
It made some of the best espresso I've ever had. I enjoy how you can customize this machine to taste. You can set hardness of water, coarseness of grind, strength of brew and even temperature.
I have owned other espresso machines in the past and this one is hands down the easiest and fastest to use. The beans are ground per cup, so always a fresh brew. Although it isn't silent, the ceramic grinder is definitely tolerable as each grind cycle is only about 5 seconds.
This machine is easy to clean, it catches the used coffee pucks internally and tells you when to empty them. Super convenient.
This machine also has the ability to make great tasting lattes and cappuccinos as well. Can also give hot water for tea.
Pros: easystem to operate, easy to customize
Cons: no water filter included
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Awesome machine
on March 28, 2017
Posted by: Greg
Gender:Male
Philips gave me this product to review and it was an upgrade from my Saeco Intuita. I love the bypass doser to make a decaf once in a while, and it is a sleeker, quieter machine. Easy to set up and easy to clean and maintain. I wish it came with the cappucinatore attachment, but I think that is available separately.
Pros: quiet
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Saeco Inccanto Full-AutomaticEspresso Machine
on March 14, 2017
Posted by: Phil
Gender:Male
Phillips gave me this product to reveiw and...
I found the set up of the machine extremely easy and the manual easy to understand. This is very important for a person like myself who is not very technical. In just 5 minutes was having my first cup of Espresso. The design of the machine is very professional and impressive. This machine would impress any visitor or guests you might have over.
I found the set up of the machine extremely easy and the manual easy to understand. This is very important for a person like myself who is not very technical. In just 5 minutes was having my first cup of Espresso. The design of the machine is very professional and impressive. This machine would impress any visitor or guests you might have over.
Pros: you can have a great cup of espresso whenever.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great features in a tiny package
on March 12, 2017
Posted by: AGTess
Gender:Male
Saeco gave me the opportunity to try the Incanto super-automatic and I can honestly say that after using it for two weeks I am impressed with the product.
Now when I did the initial setup I ran into a little snag, the machine did its initial rinsing on the frother side of the machine but when it came to the coffee side it did not do anything. So I just ran a few coffee brewing cycles before drinking any.
Since that minor hiccup everything has been smooth sailing.
I love the freedom given to adjust and fine tune your experience, from the brewing strength, grinding adjustment and ability to program the amounts of product dispensed from the presets.
The grinding and water pumps are a little loud which is to be expected, but can easily be overlooked by the end product that you get to enjoy afterwards.
Having a ceramic grinder incorporated in the machine always gives a perfect grind and the option to use the machine with pre ground decaf is nice little touch.
Saeco's pre-brewing system and brewing group have been tried tested and true for years now and you can appreciate this with every single cup that comes out of this machine.
Maintaining the machine is simple and even though I have not had it for longer then two weeks I have done a monthly maintenance to see how simple it was. All the components are easily accessible and removable, anyone can do this with the step by step instructions provided.
If you are considering getting this machine let your mind be at ease.
With easy setup (less my little snag), amazing quality and freedom to fine tune your coffee experience at a reasonable price, this unit is for you.
Now when I did the initial setup I ran into a little snag, the machine did its initial rinsing on the frother side of the machine but when it came to the coffee side it did not do anything. So I just ran a few coffee brewing cycles before drinking any.
Since that minor hiccup everything has been smooth sailing.
I love the freedom given to adjust and fine tune your experience, from the brewing strength, grinding adjustment and ability to program the amounts of product dispensed from the presets.
The grinding and water pumps are a little loud which is to be expected, but can easily be overlooked by the end product that you get to enjoy afterwards.
Having a ceramic grinder incorporated in the machine always gives a perfect grind and the option to use the machine with pre ground decaf is nice little touch.
Saeco's pre-brewing system and brewing group have been tried tested and true for years now and you can appreciate this with every single cup that comes out of this machine.
Maintaining the machine is simple and even though I have not had it for longer then two weeks I have done a monthly maintenance to see how simple it was. All the components are easily accessible and removable, anyone can do this with the step by step instructions provided.
If you are considering getting this machine let your mind be at ease.
With easy setup (less my little snag), amazing quality and freedom to fine tune your coffee experience at a reasonable price, this unit is for you.
Pros: simple setup, great size, consistent end product, easy maintenance, fine tune to your hearts content
Cons: a little noisy
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Makes awesome esspresso.
on March 16, 2017
Posted by: Kamelot
Gender:Male
Phillips gave me this product to review and test. Easy to use and clean. Perfect cup every time. Built solid. Easy to remove water container. Easy disposal.
Pros: always ready
Cons: frother takes time to get used to.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Excelent coffee Very nice looking machine
on March 8, 2017
Posted by: Ivan
Gender:Male
Saeco gave me the opportunity to try the Incanto super-automatic and I must say that I am delighted on how easy it is to use and the outstanding quality of the coffee !
It took less than 5 minutes to setup out of the box. The water reservoir and automatic bean hopper are of a very nice size. Once powered on , the setup and customization is super simple.
There are six simple buttons that are easy to operate. The simple yet classy design looks great in the kitchen.
The tray underneath that catches the water residue as well as the used coffee pucks , is well designed ,easy to manipulate and keeps the counter nice and clean. I am very pleased with the Incanto super-automatic and would recommend it to any coffee lover !
It took less than 5 minutes to setup out of the box. The water reservoir and automatic bean hopper are of a very nice size. Once powered on , the setup and customization is super simple.
There are six simple buttons that are easy to operate. The simple yet classy design looks great in the kitchen.
The tray underneath that catches the water residue as well as the used coffee pucks , is well designed ,easy to manipulate and keeps the counter nice and clean. I am very pleased with the Incanto super-automatic and would recommend it to any coffee lover !
Pros: looks good in the kitchen, easy to use
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Good coffee using high quality beans, but with some opportunities to improve.
on July 18, 2018
Posted by: BobW
Gender:Male
Verified Purchase:Yes
Reasonably easy to use but fiddly to clean. The steam wand could be better at frothing. In fact the newer design with integrated milk container is more convenient. A bean hopper with aurtight lid should be standard equipment. Overall, however, I am enjoying the product.
I would recommend this to a friend!
Written by a customer while visiting philips.com