Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Extreme 15.6" Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Average customer rating
3.8
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
17
4 Stars
14
3 Stars
8
2 Stars
5
1 Star
3
62%of customers recommend this product.
(
15 out of
24)
Customer Reviews for Lenovo - ThinkPad X1 Extreme 15.6" Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Posted by: Shagkie
Verified Purchase:Yes
Machine runs pretty hot and the fan comes on more often than I would like. When the fan is on it's pretty obvious loud enough to be a distraction. The HDMI port doesn't work as I would expect. The USB port on the device doesn't seem to work right when I plug in a USB hub and plugging in my keyboard into the hub. The laptop is slim which is nice and I wouldn't say it's light but for a 15" the weight is alright. I like the fact that it has camera blocker for those paranoid folks like me. I find that having only one USB 3 port is not enough, maybe another would be great. The lack of an ethernet port actually turns out to be more inconvenient than I would have liked.
Response from lenovo.comBy Kandyss_Lenovo, Customer Care, July 19, 2019
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your experience with the Thinkpad X1 Extreme. I see you purchased this from Lenovo directly, we apologize for the inconvenience caused. We want to help! I will be emailing you soon to further assist you. Thanks for your patience during this time.
Kind Regards,
Kandyss_Lenovo
Lenovo appreciates you taking the time to share your experience with the Thinkpad X1 Extreme. I see you purchased this from Lenovo directly, we apologize for the inconvenience caused. We want to help! I will be emailing you soon to further assist you. Thanks for your patience during this time.
Kind Regards,
Kandyss_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Anonymous
Verified Purchase:Yes
Great laptop with great specs. 6 core CPU is a beast, great for video editing, multi-tasking and fair for gaming with the GTX 1050 Ti MaxQ. upgradability beats any competitor with up to 64 GB ram and 2 M.2 SSD slots. Screen is a joy to look at with the 4K display. Material feels solid and of good quality. It's a print magnet but not a big deal for me. Keyboard is a pure joy to type on. with all these specs it's impressive how they managed to get it that light. (barely 4 lbs). The only hic is the 80 wh battery. Lenovo claims 14 hours but it's not nearly as close realistically. I can barely achieve 5 hours with day to day use like browsing internet and streaming youtube with 50% brightness. I wish they had a bigger battery in there. If there will be an option in the future to replace the battery on this specific model for a bigger one (94 wh or so), I'll be the first one to do it. Another thing I noticed it that it tends to power throttle when the cpu is pushed like when editing 4k videos. but overall, Great product.
Written by a customer while visiting lenovo.com
Posted by: dd d
from Toronto
Verified Purchase:Yes
Monster work horse, amazing keypad, beautiful screen. One of my best tech purchases in the past 10 years!
I would recommend this to a friend!
Response from lenovo.comBy Brittany_Lenovo, Customer Care, August 14, 2019
Thank you for taking the time to leave your comments and concerns in our Ratings & Reviews section! Lenovo takes our customer’s feedback very seriously. Comments from our customers help us to continually evaluate our current products and services, and if necessary, change to better accommodate your needs. We are happy to hear that you are enjoying your ThinkPad X1 Extreme. We want our customers to have a superior experience with our products. We appreciate your feedback!
Thanks for choosing Lenovo!
Brittany_Lenovo
Thanks for choosing Lenovo!
Brittany_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Ceinwen
Verified Purchase:Yes
It seems excellent performance-wise. It is unfortunately shorter battery than advertised and has a loud fan at times, which is why it is a 4/5.
Response from lenovo.comBy Brittany_Lenovo, Customer Care, August 14, 2019
Lenovo appreciates you taking the time to share your comments and concerns in our Ratings & Reviews section regarding your ThinkPad X1 Extreme. We do take all of customer’s feedback very seriously. All high performance machines, like this one, have fans to keep them operating at optimum temperatures. We apologize for any inconvenience the noise from the fan may have caused, and we understand this can be frustrating.
We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your systems performance level. There is also a quiet mode option you may choose within the app to turn on. Go to hardware settings, power, then switch from high performance to quiet mode. If you need assistance with Lenovo Vantage, please use the link below:
https://support.lenovo.com/by/en/solutions/ht505081
You may also use the following link for further troubleshooting:
https://support.lenovo.com/th/en/solutions/ht080258
Additionally, battery life (and recharge times) will vary based on many factors, including system settings and usage. Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/jp/th/solutions/ht063051
If the issue persists, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. We want you to have a superior experience with our products. Please let us know if this helps!
Thanks for choosing Lenovo. We appreciate your business!
Brittany_Lenovo
Thanks for choosing Lenovo and we appreciate your business!
Brittany_Lenovo
We recommend utilizing our Lenovo Vantage app by making sure all of your drivers are up to date. This will ensure your systems performance level. There is also a quiet mode option you may choose within the app to turn on. Go to hardware settings, power, then switch from high performance to quiet mode. If you need assistance with Lenovo Vantage, please use the link below:
https://support.lenovo.com/by/en/solutions/ht505081
You may also use the following link for further troubleshooting:
https://support.lenovo.com/th/en/solutions/ht080258
Additionally, battery life (and recharge times) will vary based on many factors, including system settings and usage. Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/jp/th/solutions/ht063051
If the issue persists, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. We want you to have a superior experience with our products. Please let us know if this helps!
Thanks for choosing Lenovo. We appreciate your business!
Brittany_Lenovo
Thanks for choosing Lenovo and we appreciate your business!
Brittany_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Dalia
from Toronto
Verified Purchase:Yes
I wanted to love my Lenovo X1 extreme but I think I got a lemon. It literally would stall using a basic application like Microsoft word, notes, etc. And I got a custom version with all the bells a d whistles. Was super disappointed and had to return.
No, I would not recommend this to a friend.
Response from lenovo.comBy Brittany_Lenovo, Customer Care, August 27, 2019
Thank you for taking the time to leave your comments and concerns in our Ratings & Reviews section regarding the ThinkPad X1 Extreme! Lenovo takes our customer’s feedback very seriously. Comments from our customers help us to continually evaluate our current products and services, and if necessary, change to better accommodate your needs. We apologize for any inconvenience this issue may have caused you. We are sad to hear that you had to return our product, but hopefully you will consider us again for future purchases.
Thanks for considering Lenovo!
Brittany_Lenovo
Thanks for considering Lenovo!
Brittany_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Truong
Verified Purchase:Yes
The left mouse button above the trackpad, when pressed at the far right corner area, registers 50% of the time, approximately. Remedy is to click towards the centre of the left mouse button. Otherwise, so far, a well-built machine that dual boots Windows and Arch Linux fine.
Response from lenovo.comBy Brittany_Lenovo, Customer Care, August 29, 2019
Thank you for taking the time to leave your comments and concerns in our Ratings & Reviews section! Lenovo takes our customer’s feedback very seriously. Comments from our customers help us to continually evaluate our current products and services, and if necessary, change to better accommodate your needs. We want our customers to have a superior experience with our products. We appreciate your feedback!
Thanks for choosing Lenovo!
Brittany_Lenovo
Thanks for choosing Lenovo!
Brittany_Lenovo
Written by a customer while visiting lenovo.com
Posted by: StephenRichardCharbonneau
Verified Purchase:Yes
It is very comfortable to use , doesn't "crowd " nor is it ostentatious; super efficient and a pleasure to use.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Mecirli
Verified Purchase:Yes
The color and performance are very good. It was very pleased with me
I would recommend this to a friend!
Written by a customer while visiting lenovo.com