Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Extreme 15.6" Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Average customer rating
3.8
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
17
4 Stars
14
3 Stars
8
2 Stars
5
1 Star
3
62%of customers recommend this product.
(
15 out of
24)
Customer Reviews for Lenovo - ThinkPad X1 Extreme 15.6" Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Posted by: Regg
Verified Purchase:Yes
Laptop has great performance and great specs but the advertised battery life is pure fiction (three to four hours, if I'm careful, for web browsing / watching YouTube and the like...about 25% of the advertised battery life). Also, it often does not connect to my external monitor even after spending about an hour with a very nice and competent tech support agent.
I've finally got it working properly most of the time with my monitor but the battery life is still quite disappointing.
Response from lenovo.comBy Kandyss_Lenovo, Customer Care, April 25, 2019
Welcome to our Ratings and Review section!
Lenovo appreciates you taking time to share your comments and concerns.
We apologize for the inconvenience caused. We highly recommend utilizing our Lenovo Vantage application to check your Battery Status. When you go into the app, click on Hardware Settings, and then drop down to the Power Tab. This will automatically bring you to the battery status for your machine. You may use all of the features provided in this tab that will assist with your battery health.
In addition, battery life (and recharge times) will vary based on many factors, including system settings and usage. Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/by/en/solutions/ht505081
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Kind Regards,
Kandyss_Lenovo
Lenovo appreciates you taking time to share your comments and concerns.
We apologize for the inconvenience caused. We highly recommend utilizing our Lenovo Vantage application to check your Battery Status. When you go into the app, click on Hardware Settings, and then drop down to the Power Tab. This will automatically bring you to the battery status for your machine. You may use all of the features provided in this tab that will assist with your battery health.
In addition, battery life (and recharge times) will vary based on many factors, including system settings and usage. Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/by/en/solutions/ht505081
If the issue persists, please contact our Technical Support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Kind Regards,
Kandyss_Lenovo
Written by a customer while visiting lenovo.com
Posted by: nodreambird
Verified Purchase:Yes
performance is pretty good but fan noise and engin sound is very annoying
Written by a customer while visiting lenovo.com
Posted by: ShawnT
Verified Purchase:Yes
Everything about this laptop is great. The feel of the chassis, the display is very comfortable after using it for hours, the keyboard is among the best. Only slight issue is how loud the fans are as they try to cycle through cooling the GTX1050 graphics card. The matte black finish does highlight finger prints, but I don’t care as everything else shouts “premium”
Written by a customer while visiting lenovo.com
Posted by: Anonymous
Verified Purchase:Yes
I've had my X1 for a few weeks now and it seems to be running well. The screen is terrific and speed has been solid so far. I do have a concern about the noise of the fan, which is quite loud at times, but then dies down to near silence. I've also found it gets uncomfortably hot on my lap, which somewhat defeats the purpose of a laptop. Part of me wonders whether this is normal for all X1s, or if there's a defect in mine.
Written by a customer while visiting lenovo.com
Posted by: Chris from Canada
Verified Purchase:Yes
After looking at online tech reviews and on the recommendation of a reviewer, and after having three hard drive failures with other brands, I bought the X1 Extreme. I travel a lot and this one comes with high ratings for harsh treatment (bumps, heat, …). Two weeks later, I'm very happy with the speed and optimistic about durability.
Written by a customer while visiting lenovo.com
Posted by: Magical
Verified Purchase:Yes
Resolution recalibration will be necessary when switching between some screens and programs (mostly games but some other apps as well) if you decide on the full hdr display option. Not sure if it the same story for the HD display option, something to consider. Also, Windows hello is garbage if the lighting conditions are not %100, not Lenovo’s fault.
Written by a customer while visiting lenovo.com
Posted by: richardyk
Verified Purchase:Yes
I have recently bought an Thinkpad X1 Extreme because my aging T520 is unable to run many modern programs, and I have to say that I am mostly happy with how it turned out. The system runs nicely and I have yet to encounter any glaring errors. The worst thing that I can say is that I had a pixel die on the third day, but on my 4K screen, it is not very noticeable.
Perhaps I'll state here why I got this laptop and how it lives up to those standards.
First off, I am going into Computer Science and I am trying to learn the ins of outs of GNU/Linux, and so far, Ubuntu 18.04 works like a charm. I'll admit I had to do some troubleshooting, but it wasn't too bad. I still haven't gotten the webcam or the fingerprint sensor working, mainly because I don't care/haven't tried to get it to work. The Pen Pro works out of the box with Ubuntu which I am very happy about.
The second reason that I chose this laptop is because of Thinkpad's reputation with longevity. Recently, I saw a similar computer on sale (I don't remember the brand) at the same configuration and price, except it came with an i9 core instead of my i5. Now, the horror stories I hear from other devices is that they do not last as long, they are not as durable. I have a friend who had a laptop break after water was spilled upon it. The main reason that I chose Lenovo is that my previous device lasted 9 years and I have yet to see it slow down or stop working, while other devices can see at most 3-4 years before ceasing to function. It is truly difficult to give a rating at this point because I do not know how long my X1 will last, and how many functions may break in that time.
Do I recommend this device? It is too soon to say.
Written by a customer while visiting lenovo.com
Posted by: djulien
Verified Purchase:Yes
Slim super fast computer. I Would recommend it to a friend.
Written by a customer while visiting lenovo.com