Customer reviews from brother-usa.com
Brother - P-Touch CUBE Plus PT-P710BT Versatile Label Maker with Bluetooth Wireless Technology - Black
Average customer rating
4.1
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
60
4 Stars
31
3 Stars
13
2 Stars
2
1 Star
9
91%of customers recommend this product.
(
21 out of
23)
Customer Reviews for Brother - P-Touch CUBE Plus PT-P710BT Versatile Label Maker with Bluetooth Wireless Technology - Black
Customer Rating
4
PT-P710BT Shortcoming.
on April 10, 2025
Posted by: PTP710BT
Pleased overall with printer. Exception comes with inability to load bluetooth software,
Written by a customer while visiting brother-usa.com
Customer Rating
3
Vertical margins are too wide and too wasteful
on February 4, 2020
Posted by: mc1741p
from New York, NY
I can't imagine what the designers of this and pretty much every other current-generation PTouch printer are thinking: the print head is only 19mm high, which means it cannot take full advantage of the 24mm tape; a good 1/4 of the tape width is wasted. Worse, the software forces this (having vertical margins that are 1/8th the width of the tape above and below the printable area) for all tape widths.
I understand that there must be tape in front of each pixel of the printhead to carry away the heat, otherwise the pixel may burn out, but really, only using 75% of the area is wasteful.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Doesn't work on an iMac
on March 21, 2022
Posted by: NancyG
from Atlanta, GA
did not work with my iMac, could not get app to print, templates were very dated so I returned the unit.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, March 21, 2022
We understand you were experiencing an issue with installation. We wish you had contacted our Brother Customer Support Team to be able to guide you through the issue. If we can be of any assistance is the near future, please don't hesitate to contact us directly at www.brother-usa.com/support.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Cannot print a cable wrap!
on September 17, 2021
Posted by: JBrown
from West Palm Beach, FL
PLEASE BE AWARE THAT YOU CANNOT PRINT A CABLE WRAP WITH THIS MACHINE. If you use the phone app, there is no option for it. If you use the PC app, it will give you an error when you try to print. -EXCEPTION- If you have very small cables the 24mm wide tape is wide enough to wrap, but if you have larger cables like a standard 14/3 extension cord or RG-11 or anything 6awg or bigger, you are out of luck. You cannot print at a 90* orientation with horizontal text. It's ridiculous. The PT-E500 and PT-E550W can almost do a cable wrap (they have other dumb issues), but this printer cannot even do anything resembling a cable wrap.
Response from brother-usa.comBy Brother Customer Sevice., Brother Customer Sevice., September 17, 2021
We are sorry to hear that your Brother PTP710BT machine is no longer working. We know this is frustrating. We would love to hear from you with details to be able to get your machine up and running again. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
3
Great idea, poor execution
on November 8, 2018
Posted by: AnneH719628
from Austin, TX.
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I consider myself to be a moderately tech savvy person. I can figure out most new technology with no help, or am able to find the resources when I do need help. My first impression of this label maker is that it is large; I couldn`t see myself taking this with me to work or a friends house. The other impression I had was, why is the tape so big? After setting it up, and connecting it to the Bluetooth on my phone, which was simple but would be difficult for someone tech-challenged, I was required to download two apps in order to print a label. Again, this limits its mobility, and I often found myself frustrated that I needed to get my phone and the "cube" together in order to print. The app. The app was confusing, I printed several labels that were way too large or way too small. I also couldn`t figure out why it kept cutting a tiny strip off before every print. I felt as if I was wasting tons of tape every time I printed a single label. Once I finally figured out how to turn this feature off, I discovered it prints each label with a large gap at the front but not at the back, meaning I had to hand cut each tape to make it look uniform. There were so many features to the app, but I barely used them because I got confused and frustrated with the lack of intuitiveness. I was able to print several labels for the closet I was reorganizing, however I found the size of the tape to be too large and I had a hard time keeping each label uniform if I stepped away from the app and it reset the defaults. All in all, yes it prints labels, it`s basic function, but I would rather just have the label maker have a keyboard and simplified settings so that I can make sure my labels are thin, uniform, and I`m not wasting tape.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good features...but...
on April 1, 2021
Posted by: JudyD
from Williamsburg, VA
Some of the convenience is removed because you have to search for your printer every time you want to print (assuming you are not printing continuously). It’s inconvenient to have to physically go to the printer, turn it on and then do a search on your cell phone or tablet to connect to the printer. Also, there is a waste of tape as it cuts off an inch of tape each time you print a label unless you choose to cut with scissors. Lastly, I’d like to permanently change the size of the font instead of doing it each time I start a new label session.
Written by a customer while visiting brother-usa.com
Customer Rating
1
No Bluetooth with computer
on December 5, 2022
Posted by: Julia
from Berkeley, CA
I am not sure when they started making wireless printers, but at least a decade ago. Why is Brother not making the cube wireless for the computer? It's crazy. If your laptop does not have a USB port and you don't want to buy an adapter, don't buy this printer.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Wanted something that would work with my android
on July 27, 2021
Posted by: Chuck
from Enterprise, AL
This works to make labels using Bluetooth no hassles no problems.
Written by a customer while visiting brother-usa.com