Customer reviews from brother-usa.com
Brother - P-Touch CUBE Plus PT-P710BT Versatile Label Maker with Bluetooth Wireless Technology - Black
Average customer rating
4.1
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
60
4 Stars
31
3 Stars
13
2 Stars
2
1 Star
9
91%of customers recommend this product.
(
21 out of
23)
Customer Reviews for Brother - P-Touch CUBE Plus PT-P710BT Versatile Label Maker with Bluetooth Wireless Technology - Black
Customer Rating
5
Great Portable Labeling Device
on March 18, 2022
Posted by: Rich K
from Columbus, NJ
Great for quick labels very handy and fast. Battery lasts a long time just which there was a way to gauge how much tape is left and the battery pack percentage was displayed somewhere to know when it is time to charge it.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fine Product it Poor Documention
on January 11, 2023
Posted by: Peter
As with all Brother products, easy to use. Documentation provided is terrible.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fast and unique designed label maker
on January 27, 2023
Posted by: Nickster
from Peterborough, Ont
The printer is quick and very quiet. You can easily make all kinds of designs on various sized labels. The App helps you easily see what the label looks like before you print.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Poor bluetooth connectivity
on February 15, 2023
Posted by: lila01
from Dallas
Supper annoying, you have to connect to bluethooth every minute. It does not remember the connection.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, February 16, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with the connectivity with your PTP710BT. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support
You are a valued customer to us. We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
3
Poor Software Design Hampers a Capable Device
on March 27, 2023
Posted by: Anonymous
from Simsbury, CT
Not all I had hoped, but it's the software, not the device. The device performs well, and is easy to use (thouhygh I do miss the ease of a keyboard right on the device.) However, both the simple and adavcned software apps designed tow ork with this device have some of the world UIs I have ever seen. Needlessly complicated, without clear instructions on their use.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, March 27, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having some software issues with your Brother PTP710BT. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great for card making
on March 29, 2025
Posted by: Jessica
from Dayton Ohio
I live all the different types of tape i can use different sizes and color are great. I also love that i can change the fonts. When i dont have the right sentiments for a card this little guy is great.
Written by a customer while visiting brother-usa.com
Customer Rating
4
A great label maker
on October 29, 2018
Posted by: FrancyH532521
from Cliffside Park, NJ
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. The brother P-touch cube is a great label maker. I am completely obsessed with labeling EVERYTHING and this handy Bluetooth capable device made things so much easier. The installation was very easy. Connected to my phone in a flash! I was labeling as soon as the charge was full. The only thing that I didn`t love was the gold label maker. It looks gaudy and unprofessional. I thought it would be a clear gold but it looks like a piece of inexpensive gold tape. I wasn`t thrilled with that but the quality of the print was good and all other labels came out well. I even stuck 2 labels to a wall (to distinguish hooks in a basment hallway) and 2 weeks later they`re still hanging strong. I would recommend this label maker for basic labels. I wish I would have received all the label options for print as there are ones that looks really great, like for labeling glass jars, etc. But I am still pleased and will explore more once I run out of the label paper I have.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
A modern label maker for everyday use
on October 30, 2018
Posted by: CoreyO389197
from Brooklyn, NY
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. The Brother P-touch CUBE Plus PT-P710BT Label Maker is a compact and powerful label maker that will make you forget about the way that you use to make labels. As a person that has to label files, boxes and cables every day, having a rechargeable mobile printer is mandatory.Physically, the cube weighs in at under 2 pounds and standing roughly 5 inches tall, the label maker itself was made for mobile use. Or in my case, it was made for use in every area of my office and storage rooms. The overall appearance of the cube is very sleek and modern, unless you actually pick it up you will not notice that it was a label maker. This provides a great aesthetic for office desk.The Cube Plus can be powered by either the provided USB charging cable or by the rechargeable battery that is also provided. If you tend to use your desk, I find it better to leave it connected and charging throughout the day. I found myself using the printer in more remote areas of my office so knowing that the battery is already charged save me from wondering if I remembered to charge it after the last use.Connectivity and multiple ways to print are my favorite features of the Cube Plus. Since the Cube Plus is a bluetooth printer, you can sync it to your phone or tablet and create labels via the iPrint&label and P-Touch Design&Print apps. These two apps are what makes this cube a great printer. Previously I was only able to print text labels but these two apps has a great option to print barcodes and QR codes from their template gallery and it totally changed my filing system in a couple of days. The auto sizing and cutting of the label by the printer made getting these different types of labels made quite easy. The Cube Plus also has an option to print from my computer as well, which is a great option but it wasn`t one that I have taken full advantage off since I prefer to work from my tablet.Overall, the Cube Plus is a great printer but there are a couple of little things that could be worked on. Since this is primarily operating on a rechargeable battery, it would have been great to have some kind of battery power indicator on either the printer or in the app. There were a few situations where I forgot to charge the printer and couldn`t use it until it had a decent charge. Also, the printer did not come with an ac charging adapter, just a charging cable. In this day and age, we all have multiple adapters at home so this isn`t a deal breaker but since i do not plan on using this with my computer often, having an adapter would have been nice.One semi major issue that I had was with a bluetooth connection problem when my tablet or phone would go to sleep or I would get a call. For some reason, the connection between the printer and my phone would break and it would take some time to reconnect. I would either have to restart my device a few times and turn the printer on or off a few times before I was able to get a stable connection again. This didn`t happen often enough where it made me not want to use the printer but it was a noticeable issue.All in all, I was pleasantly surprised at how well this printer performed. Coming from using a traditional label maker with a keyboard and tiny screen, having the ability to design label that are more than text makes this a great item for me. Charging the battery is simple, the printer uses the standard media size so I did not have to buy specialty media. Although I may invest in some different color labels to change things up a bit. Overall, I would highly recommend this printer to someone that prints a lot of labels on a regular basis and would like a change from the standard text of older printers.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com