Customer reviews from brother-usa.com
Brother - P-Touch CUBE Plus PT-P710BT Versatile Label Maker with Bluetooth Wireless Technology - Black
Average customer rating
4.1
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
60
4 Stars
31
3 Stars
13
2 Stars
2
1 Star
9
91%of customers recommend this product.
(
21 out of
23)
Customer Reviews for Brother - P-Touch CUBE Plus PT-P710BT Versatile Label Maker with Bluetooth Wireless Technology - Black
Customer Rating
3
Printer is great, but App needs an update.
on April 20, 2020
Posted by: CNeal
from Orlando, FL
The app doesn't find the label maker via bluetooth has advertised, have to connect to it first via bluetooth settings on my iphone first. The app doesn't offer the cable wrap mode which is the main reason why I bought it! Have to use the PC software for that. And please, Brother, modify both the app and PC software to stop wasting product with the default trimming feature when unit starts printing each label. It's just ridiculous.
Response from brother-usa.comBy Brother, Customer Service, April 21, 2020
Hi, We regret to learn of your disappointment of our machine. We appreciate your feedback concerning the app. Here's a link to help minimize the margin.
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=p710bteus&faqid=faqp00010221_011
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=p710bteus&faqid=faqp00010221_011
Written by a customer while visiting brother-usa.com
Customer Rating
5
Almost perfect but a couple of caveats
on March 22, 2022
Posted by: Marilyn A
from Midwest
I love this little labeler. I have been using the PT-2700 for years and still like it, but I wanted something that could sit on my desk ad not be too intrusive. A couple things to note: A 3.5" label produced by the PT-P710BT is a bit longer than a 3.5" label produced by the PT-2700, so I had to adjust the size for a file folder accordingly. Also, not all tape cartridges fit both machines. Only the ones with a green wheel fit both. The ones with a gray wheel don't fit. My only real gripe is that I cannot use a font found on my computer; it apparently can only us a pre-selected list of fonts. The list is long, but unfortunately not the ones I want. Even the Helsinki used on the PT-2700 machine is not available on the PT-P710BT.
Written by a customer while visiting brother-usa.com
Customer Rating
4
works great! one dissappointment
on May 22, 2020
Posted by: HappyLabeler
from NH
I had a very old P-touch model that was finally starting to have issues (wouldn't always turn on.) I am very happy with the new one and I really like the updated software. I wish this model was able to accept the old TZ cassettes tho. I had a number of them I had hoped to use up and they aren't cheap! I did some research and all I could find was that the newer TZe cassettes were more environmentally conscience. I found however that the newer cassettes have additional holes and this newer device has additional coinciding pins and as such does NOT accept the old type cassettes. This was a major disappointment to have to throw away all those expensive old cassettes.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Excellent hardware held back by software
on November 12, 2024
Posted by: cameron
from California
Excellent Hardware held back from full potential by software. The automatic cutting is wonderful - especially once you find the setting to not cut the last label until you're done printing to save waste. Unfortunately the design software is cumbersome to use for repetitive tasks and too complicated and slow for the most basic labeling. Additionally, that you have to manually connect via the OS Bluetooth settings every time you power on the device (instead of automatically finding it like every other modern Bluetooth printer) makes the one off printing almost a waste of time. Brother, you can still fix this. App and firmware updates are clearly possible. Fix this.
PS, this review interface is so bad it brings my whole browser to a crawl. Fix your software.
Response from brother-usa.comBy Brother Customer Service, November 14, 2024
Thanks for taking the time to review your experience with the Brother PTP710BT. We appreciate your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed. Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/PTP710BT
https://www.brother-usa.com/support/PTP710BT
Written by a customer while visiting brother-usa.com
Customer Rating
4
total print length too short
on April 12, 2019
Posted by: Periwinkle
from Ky
Just started a business called "Personalize U". We claim to personalize most anything. LOL This label maker was a must for those great ribbons, fonts, and great options. The bad part is that its limited as to how much length to print. The design is on computer, so not sure why we have this type of limit on such a great idea.
Yes, we can repeat patterns, but how about letting us do MUCH longer strips. Like for ribbon. Wanted to make one ribbon with several names. Ended up making one for each name, and package then had to have several ribbons. OK, so now everyone has their own ribbon, but you see the limitless possibilities have limits.
Have an apple phone, so the scan feature used to download apps. Did not take much to figure everything out without using manual.
Yes, we can repeat patterns, but how about letting us do MUCH longer strips. Like for ribbon. Wanted to make one ribbon with several names. Ended up making one for each name, and package then had to have several ribbons. OK, so now everyone has their own ribbon, but you see the limitless possibilities have limits.
Have an apple phone, so the scan feature used to download apps. Did not take much to figure everything out without using manual.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Good but could be better
on November 28, 2020
Posted by: Cheri
from PA
Generally love it, but hate that it loses connectivity with the phone every time it shuts off and I have to go through picking a printer every time.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Perfect for the road.
on April 9, 2021
Posted by: TughillRC
from Port Leyden, N.Y.
I love this Label maker because its portable easy to charge and refill. The Print quality is amazing and there are a large variety of label colors to chose from.
Written by a customer while visiting brother-usa.com
Customer Rating
1
How does this not print vertically???
on October 8, 2021
Posted by: Kylef
from Florida
Bought to make cable wraps. How does it not have this ability. It’s text, sideways. Mind blowing.
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., October 11, 2021
Unfortunately the Brother PTP710BT machine is not able to print cable wraps since is not able to use the tape cassettes.
Written by a customer while visiting brother-usa.com