Customer reviews from bioliteenergy.com
BioLite - FirePit - Black
Average customer rating
4.3
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
168
4 Stars
55
3 Stars
24
2 Stars
11
1 Star
13
83%of customers recommend this product.
(
142 out of
172)
Customer Reviews for BioLite - FirePit - Black
Customer Rating
1
Vibations and noise. Poor quality fan/motor unit.
on September 16, 2020
Posted by: Jakob
from Denmark
Length of ownership:6 months
The fan is poor quality and is not tuned. Vibrations and noise ruins the siund if fire and soarks. Almost no raditation heat is escaping the cage.
Complained to the shop, Outnorth, but they did nothing when thay had the motor unit in fir inspection. Not worth the money.
Complained to the shop, Outnorth, but they did nothing when thay had the motor unit in fir inspection. Not worth the money.
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, October 1, 2020
Hi Jakob, we're sorry to hear that your FirePit' fan is causing trouble. The fan should be barely audible over a conversation around the fire. Please reach out to our team here: https://www.bioliteenergy.com/pages/contact and we'll help resolve this for you!
Written by a customer while visiting bioliteenergy.com
Customer Rating
4
Love the Fire Pit
on September 15, 2020
Posted by: Reviewer
from Florida
Length of ownership:1 year or longer
Bought it a year ago.. Also had a battery issue where after 6 months it no longer charged.. The company immediately sent me a new one.. I hope this one lasts because it was an expensive item and a great idea..
Cant wait till they come out with the one that self charges the battery like the camp stove
Cant wait till they come out with the one that self charges the battery like the camp stove
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
4
Good and smart product
on September 14, 2020
Posted by: Radu
from Vancouver BC
Length of ownership:1 year or longer
I am using it for two years, I take it everywhere and use it on my backyard. It is charging fine, my first one I had to return because of charging and the ventilation starting problems. Only problem I see is the grill starts to wear out and there is no parts for sale and the walls of the pit are rusting bad and I have to brush them often, I hope they will offer replacement parts soon!
I would recommend this to a friend!
Response from bioliteenergy.comBy BioLite, CS, September 16, 2020
Hi Radu, thanks so much for your feedback. We're so sorry to see that your FirePit has rusted like this! There are a few best practices that will help prevent this, including wiping down the FirePit after each use and storing the unit indoors in a dry area. Please reach out to our team here: https://www.bioliteenergy.com/pages/contact. We'll gladly offer some tips for removing rust and look into replacing this burn chamber for you.
Written by a customer while visiting bioliteenergy.com
Posted by: Michael
from Peterborough, ON
Length of ownership:3 months
Verified Purchase:Yes
Great firepit. It works great and astonishes me everytime I use it on how the simple the flow of air from the fan keeps the fire going. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: Jake
from Toronto
Length of ownership:1 month
Verified Purchase:Yes
Couldn't be happier with my purchase. I was debating going with the Solo Stove equivalent for our backyard but the Biolite is leaps and bounds better. Thanks for making a great product!
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: Disappointed.
from Davis, CA
Length of ownership:1 week
Verified Purchase:Yes
It doesn’t work. Battery arrived dead and will not charge.
Response from bioliteenergy.comBy BioLite, CS, September 10, 2020
Hi there, we're so sorry that your FirePit arrived like this. Please reach out to our team here: https://www.bioliteenergy.com/pages/contact. We will provide some brief troubleshooting tips and replace this ASAP if necessary!
Written by a customer while visiting bioliteenergy.com
Customer Rating
5
Goed product
on September 6, 2020
Posted by: Anonymous
from Nederland
Ik gebruik hem tijdens het kamperen voor de koude dagen. Goede warmte net weinig rook. Doet wat het beloofd!
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: Kendra B
from Canada
Length of ownership:1 month
Verified Purchase:Yes
This product is amazing. I moved to a big city where there are a variety of rules about fire pits in back yards. Not only did this give me the campfire experience it met all the regulations and I could keep my windows open as it produces very little smoke. I put the pit on my new composite deck with the fire mat and no damage to deck at all. I would highly recommend this product
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com