Customer reviews from bioliteenergy.com
BioLite - FirePit - Black
Average customer rating
4.3
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
168
4 Stars
55
3 Stars
24
2 Stars
11
1 Star
13
83%of customers recommend this product.
(
142 out of
172)
Customer Reviews for BioLite - FirePit - Black
Posted by: Anonymous
from Colorado
Length of ownership:1 month
Verified Purchase:Yes
We absolutely love everything about the Biolite fire pit!
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
3
I want to give a great review BUT
on October 19, 2020
Posted by: FlamingAnna
from Vancouver Island
Length of ownership:3 months
I love this Fire Pit. Started it up and had my first fire. Watched the video and while it did provide good instruction I am left with questions.
1. On the app to the right of the time remaining there is a slider with a USB symbol. What does it mean and what is it's purpose? Not explained in the video and I cannot find any info regarding this feature in the app.
I am attempting to charge the unit and NOTHING, NADA happens. I plugged it into a wall using first a Samsung plug & then and Apple plug but nothing illuminates.
Am I doing something wrong? I wish the video would explain clearly how to charge the unit, as in does it matter what kind of wall plug (Samsun, Apple or ???) to use or does it matter?????
Very keen to give this lovely unit an excellent rating.
Wish I could add a photo but it won't let me.
It's a conditional "Yes, I'd recommend it" as I'm hoping to get some answers.
1. On the app to the right of the time remaining there is a slider with a USB symbol. What does it mean and what is it's purpose? Not explained in the video and I cannot find any info regarding this feature in the app.
I am attempting to charge the unit and NOTHING, NADA happens. I plugged it into a wall using first a Samsung plug & then and Apple plug but nothing illuminates.
Am I doing something wrong? I wish the video would explain clearly how to charge the unit, as in does it matter what kind of wall plug (Samsun, Apple or ???) to use or does it matter?????
Very keen to give this lovely unit an excellent rating.
Wish I could add a photo but it won't let me.
It's a conditional "Yes, I'd recommend it" as I'm hoping to get some answers.
I would recommend this to a friend!
Response from bioliteenergy.comBy BioLite, CS, October 20, 2020
Hi Anna, glad to hear you love the FirePit! That USB slider on the app will turn the charge-out port on and off if you are charging out to another device. Our team is here to help answer any questions about the FirePit and offer tips for charging; please just reach out to us here: https://www.bioliteenergy.com/pages/contact
Written by a customer while visiting bioliteenergy.com
Posted by: vicente
from pasco wa
Length of ownership:1 month
Verified Purchase:Yes
I love my fire pit, it makes huge hot fires. The fan is actually not as loud as some ppl said it was. my kids love it. build quality seems solid.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
4
Amazing design and fires! But still some smoke
on October 13, 2020
Posted by: Shawn
from Portland, Oregon
Length of ownership:1 month
Verified Purchase:Yes
This thing is awesome. Great design, fire burns well. My only reason for giving a 4 star review is that I think the main feature of being smokeless is oversold. It certainly burns wood hot, but there's almost always smoke that comes with it.
With that said I would still highly recommend the FirePit!
With that said I would still highly recommend the FirePit!
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
1
Scrap metal
on October 12, 2020
Posted by: Revel2018
from East Coast
Length of ownership:1 year or longer
I’ve had this for about 2 years. At the beginning Bluetooth was finicky, not a big deal. 2 months in I hardly use it. It only turns on 1-10 times. Can’t use without the fan It is not designed that way. Tried the online help and nothing. Don’t waste your money like I did.
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, October 15, 2020
Hey there, we're so sorry to hear that you've had trouble with the FirePit. Our team is here to help, and if you've already submitted a case (https://www.bioliteenergy.com/pages/contact) we'll get back to you within a few days with some tips for troubleshooting.
Written by a customer while visiting bioliteenergy.com
Customer Rating
2
Doesn't hold up to use
on October 11, 2020
Posted by: Jon S.
Length of ownership:1 year or longer
I bought this as an early backer on the kickstarter. It started rusting after just a couple uses and I'm constantly having to repaint it now. It's also never been smokeless. Tried lots of different woods and sizes and all of them still smoke.
Great idea, but save your money.
No, I would not recommend this to a friend.
Written by a customer while visiting bioliteenergy.com
Customer Rating
4
control board doesn't like the cold
on October 7, 2020
Posted by: Otto believes in bylaws
from Richmond Hill, Ontario
Length of ownership:1 year or longer
This is the sweetest clean burning fire pit ever. So happy with it.
Only problem is the control board doesn't like <5C (40F). Can't shut it down, it does weird cycling until I bring it inside and warm it up enough.
Only problem is the control board doesn't like <5C (40F). Can't shut it down, it does weird cycling until I bring it inside and warm it up enough.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: Ross
from Tucson, AZ.
Length of ownership:1 month
Verified Purchase:Yes
Hit of the campground!
Fast lighting, burns 16” to 18” wood from local grocery store with no problem.
When smoke starts just kick the fan up a notch!
Fast lighting, burns 16” to 18” wood from local grocery store with no problem.
When smoke starts just kick the fan up a notch!
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com