Customer reviews from bioliteenergy.com
BioLite - FirePit - Black
Average customer rating
4.3
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
168
4 Stars
55
3 Stars
24
2 Stars
11
1 Star
13
83%of customers recommend this product.
(
142 out of
172)
Customer Reviews for BioLite - FirePit - Black
Posted by: Jack
Verified Purchase:Yes
East to use. Very efficient. Portable. Customer service is reliable.
Written by a customer while visiting bioliteenergy.com
Posted by: Anonymous
from Detroit, Michigan
Length of ownership:1 month
Verified Purchase:Yes
I just received it and only used it once and it performed wonderfully!!! Totally recommend it.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: Mr trout
from Sun valley Idaho
Length of ownership:1 week
Verified Purchase:Yes
Cool design but it didn’t work well and when I turn the fan unit up it just stirs up the ashes
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, December 1, 2020
Hey there, we're sorry to hear that the FirePit hasn't worked well for you. Our team is here to help you build that perfect fire and work with the fan so that the ashes aren't stirred -- just reach out to us here: https://www.bioliteenergy.com/pages/contact
Written by a customer while visiting bioliteenergy.com
Posted by: Joeye
from California
Length of ownership:1 month
Verified Purchase:Yes
I will recommend this product to all my family’s and friends
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
5
Great quality, compact, light and truly smokeless
on November 24, 2020
Posted by: Adrian P
from Grand Rapids, MI
Length of ownership:1 month
Verified Purchase:Yes
Great quality and fun to use. Its compact and light and once you get the hang of it, it is truly smokeless.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
1
Smokey
on November 22, 2020
Posted by: Feel burned
from Laguna Niguel
Length of ownership:1 week
Wry disappointed. Just received the unit, used newspaper as fuel below the firewood to get it started. Once the log caught fire, I used the fan at each of the four levels. But it still smoked like every other fire pit using real wood. The fan made no difference. I had the fan blowing smoke away from the house but my house still smells like it. Wish I could upload the video I took showing the very visible smoke. The fan at the highest speeds (above 1 out of four) is actually loud too.
No, I would not recommend this to a friend.
Written by a customer while visiting bioliteenergy.com
Posted by: James
from Duluth, MN
Length of ownership:1 month
Verified Purchase:Yes
I love that it is light and easily portable. I also love that it leaves very little residual ashes or embers at (although it does smoke much more than it claims). I do NOT like that it cannot get wet, which means you have to monitor it until it burns down. It also does not produce much heat unless you are VERY close to it. Lastly, the circulating tube at the bottom does not lock in place very well; I have to connect it to the fan chamber after each time I clean it.
I would recommend this to a friend!
Response from bioliteenergy.comBy BioLite, CS, November 24, 2020
Hi James! Thanks so much for your feedback. We know it can be hard to kick the habit of pouring water on a dying fire. With the FirePit's fan turned to high, its fuel should burn down to cool ash in 20 minutes or so. If you're having trouble with that airtube at the bottom of your FirePit, please reach out to our support team: https://www.bioliteenergy.com/pages/contact and we'll take care of this for you!
Written by a customer while visiting bioliteenergy.com
Posted by: Anonymous
from Vancouver, Canada
Length of ownership:3 months
Verified Purchase:Yes
It's awesome ! Quality and robust build. The Bluetooth interface worked flawlessly.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com