Customer reviews from bioliteenergy.com
BioLite - FirePit - Black
Average customer rating
4.3
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
168
4 Stars
55
3 Stars
24
2 Stars
11
1 Star
13
83%of customers recommend this product.
(
142 out of
172)
Customer Reviews for BioLite - FirePit - Black
Posted by: Julie
from Toronto, ON
Length of ownership:1 month
Verified Purchase:Yes
This is a great portable grill and firepit. The fan works great for regulating the fire and heat levels. Would definitely recommend for campers and beach days.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
1
Faulty out of box. No quality Control?
on April 27, 2020
Posted by: N Forest
from British Columbia
Length of ownership:1 week
I bought this for my wife’s birthday present and planned her whole birthday evening around using it. When she opened it, the battery pack did not turn on or charge. Seems to not work right out of the box. There is no phone number to call and problem solve, so we emailed the company and they said they’d get back to us in a few days. Hopefully they do.
Still this sort of ruined our birthday plans.
Still this sort of ruined our birthday plans.
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, April 28, 2020
Hi there,
We're so sorry to hear that your FirePit arrived like this. Our support team is here to help troubleshoot and/or create a warranty replacement claim for your FirePit's power pack. Please reach out to us here: https://www.bioliteenergy.com/pages/contact
We're so sorry to hear that your FirePit arrived like this. Our support team is here to help troubleshoot and/or create a warranty replacement claim for your FirePit's power pack. Please reach out to us here: https://www.bioliteenergy.com/pages/contact
Written by a customer while visiting bioliteenergy.com
Posted by: Kurt
from Minnesota
Length of ownership:1 month
Verified Purchase:Yes
I have a lot of deadfall in my yard, and drying it and storing it for use in the fireplace the next winter was not keeping up with the supply. The firepit on the patio is the perfect solution, and every evening burns a wheelbarrow full of deadfall. The low fan speed is good for most burning, but the higher fan speeds work well for wet wood. I love it and use it most evenings.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
4
Great, charging that battery is a downer though
on April 20, 2020
Posted by: Momo
from Toronto, Canada
Length of ownership:1 month
Verified Purchase:Yes
This product is close to perfect. As long as you use dry wood and dont cover any of the air holes you're good to go. The only downfall is you have to charge the battery from a power source. I also purchased the solar bag, but it literally takes days and days and days to completely charge the battery in direct sunlight.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: victoria w
from Brooklyn, NY
Length of ownership:1 month
Verified Purchase:Yes
This product has made being stuck at home a pleasure! We've been cooking every night on it in our backyard and then enjoy the glowing flame while we eat. It helps get us outside and off our screens.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
3
Charging
on April 9, 2020
Posted by: Sean
from Manitoba
Length of ownership:1 year or longer
I have the biolite camp stove, and it charges it's own battery from the heat of the fire. Why isn't that option built into this firepit?
Written by a customer while visiting bioliteenergy.com
Posted by: Krismus
from Lancaster, PA
Length of ownership:1 month
Verified Purchase:Yes
Love it! Easy to start a fire using the directions and very little smoke. Can't wait until we can get together with friends around it! Until then we are enjoying it while we stay home!
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: Camper
from Oklahoma
Length of ownership:1 month
Verified Purchase:Yes
The unit is light weight and very probable. The fan drowns out the sound of the wood burning. I prefer the soothing sound of wood popping. However, there is a reduction in smoke, which is nice.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com