Customer reviews from bioliteenergy.com
BioLite - FirePit - Black
Average customer rating
4.3
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
168
4 Stars
55
3 Stars
24
2 Stars
11
1 Star
13
83%of customers recommend this product.
(
142 out of
172)
Customer Reviews for BioLite - FirePit - Black
Posted by: Amy A
from Boise
Length of ownership:1 month
Verified Purchase:Yes
It’s not as smokeless as I was expecting though it is better than a regular fire pit.
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, June 2, 2020
Hi Amy, thanks for your feedback. If the FirePit's fan turns on and air comes out of the jets, it is working properly. The rest is up to fire building. You might find this video helpful: https://www.youtube.com/watch?v=K5OCli6meFc&t=12s
If you're still having trouble with smoke, please reach out to our support team! We'll happily guide you through the fire building process.
If you're still having trouble with smoke, please reach out to our support team! We'll happily guide you through the fire building process.
Written by a customer while visiting bioliteenergy.com
Posted by: Barbrowne
Verified Purchase:Yes
This is simple and slick to use- made a lovely fire that burned really cleanly. The fan is genius.
Written by a customer while visiting bioliteenergy.com
Posted by: Grant Mackenzie
from Ontario
Length of ownership:1 month
Verified Purchase:Yes
The firepit is easy to handle and use. I hope the fan holds up, it does not sound healthy when running for a period of time. I would have given it 5 stars if not for the fan issue.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: Ben G
from Brantford Ontario
Length of ownership:3 months
Verified Purchase:Yes
Best product I ever bought. If you want perfect steaks, you need to buy this.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
5
Nice little backyard pit
on May 14, 2020
Posted by: PeteG
from Buffalo, NY
Length of ownership:1 week
Just test drove this last night and loved it. I didn't think the fan was going to be that big of a deal, but it really was. Helped when I got the fire going and helped again when the fire was dying out. And the handles stayed cool so we were able to move the pit. Great product for my backyard in the city.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: Ian W.
from Quebec
Length of ownership:1 month
Verified Purchase:Yes
This product is amazing. I have a giant fire pit in the backyard, but wanted something smaller, easier, and safer for when the kids are running around. This pit is ideal for casual fires and for teaching the kids some essential skills. Plus the tech is really cool. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: Chris
from Portland Oregon
Length of ownership:1 month
Verified Purchase:Yes
Looks good as separate pieces, however the power unit needs to be forced into place as the tabs on the pit itself don't line up. The grill top also is too narrow or the pit opening is too wide which allows the grill to fall in or slide off when adding material to the fire. I wish I could give this a better review but the quality control is just absent. It's like they didn't even test fit it before shipping.
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, May 15, 2020
Hi Chris, we're sincerely sorry that your FirePit arrived like this. Please reach out to our support team here: https://www.bioliteenergy.com/pages/contact and we'll get the necessary parts replaced for you under warranty.
Written by a customer while visiting bioliteenergy.com
Posted by: Anonymous
from Tampa, Fl
Length of ownership:1 month
Verified Purchase:Yes
Very under whelming for the price. Was extremely shocked at horn how small it actually was. It’s also not smokeless... definitely still has smoke
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, May 15, 2020
Hi Sam, we're so sorry to hear that you're not satisfied with the FirePit. Our support team will gladly walk you through the fire building techniques necessary to get that great, smokeless fire. You might also find this video helpful: https://www.youtube.com/watch?v=K5OCli6meFc&t=233s
Written by a customer while visiting bioliteenergy.com