Ordered the FirePit Starter Kit back in mid-November. Was promptly informed things were on back-order, but I could expect my order to arrive in December. Subsequently informed again that things were delayed, but they hoped to get my order shipped in December. Finally, emails arrived saying my order was being shipped, then on its way, then to be delivered—today! And...most of it arrived. The FirePit arrived. Not the rest of the Starter Kit. The BioLite website now says the FirePit Starter Kit is no longer available. I have never received notice that anything other than what I ordered was being shipped, or that I should have a partial refund coming, etc. I have emailed customer service and am awaiting response.
On the plus side, the FirePit functioned more or less as advertised. Assembly was straightforward, though one of the screws by which the handles were attached only went in at an angle, leaving a tiny bit of wobble in the handle. The sheet metal is no thicker than necessary, and the handles don’t feel very substantial. The screen looks nice, and functioned well to keep most sparks inside the enclosure. Mounting the battery/fan unit was simple, and it seems sturdy in its attachment. Turning on the power immediately lit up the LEDs for battery strength indication, and pressing the power button repeatedly cycled the fan through its four speeds. The fan did increase burn rate and burn thoroughness, though its effect on reducing smoke was less than the advertisements and descriptions might lead one to believe. When I turned the fan off and left the FirePit to burn itself out, the remaining wrist-thick logs burned partially before extinguishing. The fan itself was fairly quiet on the lowest of four settings, noticeable on the second, and loud enough to be annoying on the third and fourth-highest settings. The battery is now recharging with the included cable.
The FirePit is a bit too small to be enjoyed by more than three or four people at most, and that only visually; the heat output is not adequate to do more than allow one or two people to warm hands (temp in the thirties, very little wind), and then only with some sacrifices re social distancing. Once the fire was fully extinguished, I was able to dump the partial logs and ashes without too much difficulty, but wiping out the interior with a dry cloth didn’t clean it as well as I’d like. I was reluctant to use a damp or wet cloth since materials shipped with the FirePit strongly recommended against allowing the FirePit to be exposed to moisture. (Perhaps rust has been an issue for many customers?) I have not yet used the sit-on-top grill.
All things considered, the BioLite FirePit does a fair to good job of providing the comforts (at least visual/psychological) of a small fire while increasing safety and convenience. It is smaller than we imagined, and the fan noisier than we’d hoped, but it’s a decent product overall. Would recommend to a friend only with qualifications about product noted above.
Did extensive research for six months to find the perfect fire pit for our outdoor needs. Worked well right out of the box. Easy setup and a joy to sit outside even in our Canadian winters. Thank you Biolite! We bought the poker and the solar bag to take on our camping trips next summer. Safely set it up on our patio stones well away from our home. Cranked it up and it burns well. Looking forward to visiting many nights outdoors. Wish though we could just leave it outside but that's okay. A little extra TLC with this will serve well for years to come.
We have not opened it as it will be a Christmas gift for my husband but I just wish the outer packaging was more discreet as when Fed Ex dropped it off, my husband was home and he could see that the outer packaging said “Biolite Fire Pit” but other than that snafu, we are excited to use it as we have our biolite stove and can’t wait to do some Korean BBQ as our first outdoor meal! It looks nice in the reviews and pictures...counting down the days for Christmas!
I like the quality of the fire pit and it looks great especially with a fire inside. I haven't used it as a grill yet, but my wife is looking forward to it. It definitely cuts down on the smoke, but doesn't eliminate it. I'm looking forward to using it everywhere as it is easily portable. I am happy and recommend it.