Customer reviews from bioliteenergy.com
BioLite - FirePit - Black
Average customer rating
4.3
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
168
4 Stars
55
3 Stars
24
2 Stars
11
1 Star
13
83%of customers recommend this product.
(
142 out of
172)
Customer Reviews for BioLite - FirePit - Black
Customer Rating
3
Excellent idea cheap materials
on July 6, 2020
Posted by: shashlik
from New York, NY
Length of ownership:1 month
I love the idea of this firepit: we always start it as a charcoal hibachi grill and after we are done cooking switch to firewood firepit mode. The problem is with charcoal is it burns down it falls down the rack. I wish there was some sort of steel plate with holes just like in traditional hibachi/mangal grills. But the main reason I can't give 5 stars is the product materials: I don't think this type of metal will last: mine is already showing signs of corrosion. The time will show: I hope Biolite comes up with a new version made out of better materials. If not there will be always opportunistic people in China who will come up with a better knock off
I would recommend this to a friend!
Response from bioliteenergy.comBy BioLite, CS, July 7, 2020
Hey there, we're glad to hear you've enjoyed the FirePit and we're sorry that you've had trouble with corrosion! The best way to prevent rusting is to protect the FirePit from any exposure to moisture. Our support team will gladly help with maintenance and offer some tips, just reach out to us here: https://www.bioliteenergy.com/pages/contact
Written by a customer while visiting bioliteenergy.com
Posted by: sgbdc
Verified Purchase:Yes
would like it to be a little bigger but otherwise works pretty well. lights quickly and burns wood completely. flames are ok but with bigger crowd (say 8 people or more) really need a bigger unity. we have a regular fire pit to use for those occasions but then you are dealing with more smoke. overall i recommend this unit for quick, easy, (but smaller) fires. would be great for camping.
Written by a customer while visiting bioliteenergy.com
Posted by: Jwbrett
from Wheaton, MD
Length of ownership:3 months
Verified Purchase:Yes
This is the coolest (as in style), most efficient, smokeless fire pit ever! Our friends want us to pull it out everytime they come over. It really is a conversation piece.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
3
Great product, could use future upgrades.
on June 26, 2020
Posted by: Frankiebones
from Southwest Colorado
Length of ownership:1 month
Been using this in the backyard and camping. Not totally smokeless unless you use the high setting and depending on the type of wood you burn. Pine bought from stores/gas stations seems to pop and smoke with floating embers. Pinion burns better! I suggest a detachable or sliding mesh top or type of spark arrestor for safety. I live in southwest CO so I am paranoid with fire for a good reason. Be safe while burning and if not sure of conditions don't burn. Overall I believe it is a 5 star product but gave three because I know it's a newer product and will probably see an upgraded version or new attachments. I highly recommend this product! Love your gear biolite!
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
3
It was great till it wasnt
on June 25, 2020
Posted by: Jose M
from Californian
Length of ownership:6 months
I had bought this product and although it worked great it just stopped holding a charge after the second time I used it.
Response from bioliteenergy.comBy BioLite, CS, June 30, 2020
Hi Jose, we're so sorry to hear that your FirePit has stopped charging! Please reach out to our support team here: https://www.bioliteenergy.com/pages/contact. We will troubleshoot and look into a warranty replacement for your FirePit if necessary.
Written by a customer while visiting bioliteenergy.com
Posted by: MARY G.
from Bellefontaine, Ohio
Length of ownership:1 week
Verified Purchase:Yes
I am so impressed by how sleek and versatile it is. My family can have a nice campfire and also grill/cook over the fire. So happy.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: Milan
from Ontario Canada
Length of ownership:1 month
Verified Purchase:Yes
Have only used the firepit three time and so far it has been the right size, look and functionality for what we needed. But we have found that after only three uses that the grill top has twisted and a few of the cross sections have warped in different directions. So makes me hope the rest of the fire pit holds up, seeing I do think this is a great unit.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: Lenny Burt
from Edmonton, Ab
Length of ownership:1 week
Verified Purchase:Yes
Pretty good, I’ve only used this one time I should point out. It came packaged very well. It was easy to start the fan operated great on any speed. Used for about 5 hours and seamed to draw just less than 1/2 the battery. However when going to bed o dumped water on it and the following day it developed surface rust all over the fire pit. Looked great at first but looks pretty awful after a single use. Perforated holes filled with soot. There was also a bit of a wind when I used it I’d say make sure to put the battery pack with the wind as the other stainless handle on the opposing side black from heat. I’d still recommend this product but I’d give it a 3.5 not sure of the construction that it will hold up after long term uses, aesthetically looks bad after a use (Wish I could add a photo) the cost and shipping is quite high are the biggest negatives but is a cool little pit would be great if the fire recharged the unit as it does the camp stove too. But did seam to last quite a long time.
I would recommend this to a friend!
Response from bioliteenergy.comBy BioLite, CS, June 23, 2020
Hi Lenny, we're sorry to hear you've had some trouble with your FirePit. We write clearly in the manual to never pour water directly into the fuel chamber. This is not only for safety reasons but for the rusting that you've pointed out as well. Please reach out to our support team with any other questions or concerns; we're happy to help! https://www.bioliteenergy.com/pages/contact
Written by a customer while visiting bioliteenergy.com