Customer reviews from bioliteenergy.com
BioLite - FirePit - Black
Average customer rating
4.3
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
168
4 Stars
55
3 Stars
24
2 Stars
11
1 Star
13
83%of customers recommend this product.
(
142 out of
172)
Customer Reviews for BioLite - FirePit - Black
Customer Rating
4
Best firepit, but rusts issues
on August 26, 2020
Posted by: Keller87
from Brookline, NH
Length of ownership:6 months
So, I've had the biolite firepit now for 6 months. I figured this was long enough time to write a decent review.
Hands down this firepit is the best firepit I've ever owned. The size is perfect, with collapsible legs for storage and camping trips.
The fan/blower is absolutely great for starting and keeping your fire going for hours. Plus the app is wonderful, I've never had any connection issues.
The solar cover is the best, great carrying case. It charges the pit almost fully after a days worth of sun.
The one gripe I have with the firepit, is it has rusted pretty heavily. I allow my pit to cool down naturally and I bring it in after every use. I've used the firepit 3 dozen times in 6 months, so I'm disappointed on how it has held up. I bought high heat engine spray paint to protect it. It looks brand now now.
I would definitely recommend this product to anyone.
Hands down this firepit is the best firepit I've ever owned. The size is perfect, with collapsible legs for storage and camping trips.
The fan/blower is absolutely great for starting and keeping your fire going for hours. Plus the app is wonderful, I've never had any connection issues.
The solar cover is the best, great carrying case. It charges the pit almost fully after a days worth of sun.
The one gripe I have with the firepit, is it has rusted pretty heavily. I allow my pit to cool down naturally and I bring it in after every use. I've used the firepit 3 dozen times in 6 months, so I'm disappointed on how it has held up. I bought high heat engine spray paint to protect it. It looks brand now now.
I would definitely recommend this product to anyone.
I would recommend this to a friend!
Response from bioliteenergy.comBy BioLite, CS, August 28, 2020
We're so happy you've enjoyed the FirePit and we're sorry to hear that you've experienced some rust. The FirePit is coated in high temperature paint during manufacture and the best steps to prevent rust are storing the FirePit indoors and wiping down after each use. If you'd like, please send a photo to our team at https://www.bioliteenergy.com/pages/contact and we will help resolve this for you.
Written by a customer while visiting bioliteenergy.com
Customer Rating
3
Love the company- firepit not so much
on August 20, 2020
Posted by: mattio
from Massachusetts
Length of ownership:1 year or longer
Works really well with dry seasoned wood with one exception- the embers are smokin' hot (literally) and get all over- a big improvement would be to offer a spark arrestor- I purchased material separate and will be trying out this week. Also, it would be nice if the materials were more rust resistant- understand that cost is always a concern but mine is quite rusty with a marginal amount of use.
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, August 25, 2020
Hi there, we're really sorry to hear that you've experienced issues with sparks and with rusting on your FirePit. Our support team is here to help out; please just reach out to us here: https://www.bioliteenergy.com/pages/contact. We'll provide some troubleshooting and tips for use that will prevent these issues from arising in the future!
Written by a customer while visiting bioliteenergy.com
Customer Rating
4
Nice firepit, but have some requests.
on July 21, 2020
Posted by: Jasian
from LA, CA
Length of ownership:1 year or longer
I use my pit a lot and I love it! There are just a few things I wish it had. 1 is a removable mesh top made of the same material as the firepit itself. When we use regular wood, embers pop and I need to use an oil splatter guard to stop unwanted holes burning into my sweater. Since then I changed wood to duraflame type logs. The firepit also rusts fairly easily. I wish it had a coating on it to prevent it from happening. Not sure how others feel about their smokeless firepit, it is definitely not smokeless when the fans are on. It's quite the opposite for us. Regardless of all that, I love our firepit. Just get me a mesh top soon please! :)
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: Anonymous
from A racist town in VA (ugh)
Length of ownership:1 month
Verified Purchase:Yes
This fire pit is pretty cool :)
It does cut way, way down on the smoke so it works as advertised. And, it is pretty cool seeing the fire through the mesh sides.
It is too pricey so it is not recommended based on the price. It is recommended because it is pretty awesome.
My wife loves it, so it rates 4 Fonzies (Gen X knows what I am talking about)
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: Kathee’s
from Brooklyn
Length of ownership:1 month
Verified Purchase:Yes
It came very quickly. I have not opened it. It is a xmas present for my daughter
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
4
Biolite firepit great - but it is already rusting.
on July 14, 2020
Posted by: RickMalo
from Lynn, MA
Length of ownership:1 month
I purchased this for my son's birthday and I must say it works great. Hardly any smoke and it burns beautifully. We entertain often and out guest have loved it. The one issue that I have is that it is already rusting and it looks terrible. I have contacted customer support and I'll let you know if they help me resolve the issue. I'm sure it will work fine but I'm not sure of the longevity of the product is it is already rusting and I an unable to stop it.
I would recommend this to a friend!
Response from bioliteenergy.comBy BioLite, CS, July 21, 2020
Hi Rick, we're sorry to hear this! The FirePit is coated in high-temperature paint during manufacture.
The best way to prevent rust is to simply keep the FirePit dry and wipe it down after each use. Please do not store the FirePit in a damp or wet environment! If rusting does become an issue, you can get the FirePit back to new with a gentle solution of white vinegar and water and a coat of high-temp paint. We can even send you a kit to do so if necessary. You can reach out to our team here: https://www.bioliteenergy.com/pages/contact
The best way to prevent rust is to simply keep the FirePit dry and wipe it down after each use. Please do not store the FirePit in a damp or wet environment! If rusting does become an issue, you can get the FirePit back to new with a gentle solution of white vinegar and water and a coat of high-temp paint. We can even send you a kit to do so if necessary. You can reach out to our team here: https://www.bioliteenergy.com/pages/contact
Written by a customer while visiting bioliteenergy.com
Posted by: Anonymous
Length of ownership:1 month
Verified Purchase:Yes
Well built with quality materials great for camping
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: APAYNE
from Orange County, CA
Length of ownership:1 month
Verified Purchase:Yes
such a bummer- we bought this for my husband for his birthday- it actually smokes more than a firepit.
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, July 14, 2020
Hi there, we're sorry to hear that you're disappointed with the FirePit! If the fan turns on and air comes out of the jets, it is working properly. The rest is up to fire building. Our support team is here to help with tips for operating the FirePit -- just reach out to us here: https://www.bioliteenergy.com/pages/contact
Written by a customer while visiting bioliteenergy.com