Customer reviews from whirlpool.com
Whirlpool - 2.8 Cu. Ft. High Efficiency Smart Front Load Washer and Electric Dryer Combo with Load & Go Plus Dispenser - Cashmere
Average customer rating
3.1
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
17
4 Stars
12
3 Stars
10
2 Stars
2
1 Star
18
57%of customers recommend this product.
(
31 out of
54)
Customer Reviews for Whirlpool - 2.8 Cu. Ft. High Efficiency Smart Front Load Washer and Electric Dryer Combo with Load & Go Plus Dispenser - Cashmere
Customer Rating
2
Not what we thought
on December 19, 2019
Posted by: Cyn2020
from Miami
I bought this washer a while ago and has never worked fine. It takes long time to complete the cycle and I don’t think is dispensing the fabric detergent and the softener because clothes do not smell good after washing . We are do disappointed with this purchase!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy ontivm, social care , December 20, 2019
Hey Cyn2020, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Waste of money! Do not buy!
on March 15, 2020
Posted by: Junk!
I have had the units for 3 months. Very disappointed, the dryer is useless, needs hours to complete a tiny load. What a waste of time and energy. I now have a fault code, F01, component failure! Great, new machine, now looking for warranty, terrible. Save your cash, look for a different brand! Just look at the reviews.
No, I would not recommend this to a friend.
Response from whirlpool.comBy ontivm, social care, March 16, 2020
Hey Junk, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Cumbersome and confussion
on April 10, 2020
Posted by: MadJeff
from New york, NY
The worst investment I have made so far. I bought it over a year ago and its been in the box. it was recently installed but I cant use this machine due to the various programming and even their customers help cant figure it out either. I wish I could return this nightmare.
Response from whirlpool.comBy Benneaj, Social Care, April 10, 2020
Hey MadJeff, we value your time and would like to look into the concerns with your All-In-One Washer And Dryer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Having issues
on June 8, 2020
Posted by: broded1
from Newton, IA
I have had this since December 2019. Same for me as first review. Clothes are spinning way to long and then dry cycle sticks them like cardboard to the tub. Have to peel them out. Need this looked at. Unit worked well for 2 months. Now we can't even use it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Harrimm, Social Care, June 15, 2020
Hey broded1, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
I do not recommended at all.
on June 14, 2020
Posted by: amurciac
from Costa Rica
A lost my money. too many hours working for anything
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, October 29, 2020
Hello, please see the link for assistance in your region. https://www.whirlpool-ca.com/atencion-al-cliente/contacto/
Written by a customer while visiting whirlpool.com
Customer Rating
1
The clothes is still wet
on July 4, 2020
Posted by: Ruby468
from Bakersfield ca
The clothes stays wet after I leave it in the washer
No, I would not recommend this to a friend.
Response from whirlpool.comBy nairdr, Social Care, July 9, 2020
Hey Ruby468, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not so pleased
on July 6, 2020
Posted by: Unhappy 30
from Sevierville TN
It's takes way to long to do 1 load and they don't even come out smelling clean.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Harrimm, Social Care, July 14, 2020
Hey Unhappy 30, we value your time and would like to look into the concerns with your appliance. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://support.whr.pl/ZvEXiV and select your appliance to get started.
Written by a customer while visiting whirlpool.com
Customer Rating
3
No info on screen
on August 13, 2020
Posted by: MaryofMarlow
from Bellows Falls, VT
Hi, I bought this machine to replace an LG combo that no would fix.
Great for about 8 washes then this morning no info on the screen. I have set up an appt with the appliance dealer ( in 10 days). But on a whim I decided to act like I could see what was on the screen and hit start . It's in a wash cycle now... still no screen. Hoping for a miracle.... Any ideas?
Great for about 8 washes then this morning no info on the screen. I have set up an appt with the appliance dealer ( in 10 days). But on a whim I decided to act like I could see what was on the screen and hit start . It's in a wash cycle now... still no screen. Hoping for a miracle.... Any ideas?
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com