Customer reviews from Samsung US
Samsung - Portable SSD X5 2TB External Portable Solid State Drive with Hardware Encryption - Black
Average customer rating
4.5
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
15
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
2
85%of customers recommend this product.
(
11 out of
13)
Customer Reviews for Samsung - Portable SSD X5 2TB External Portable Solid State Drive with Hardware Encryption - Black
Customer Rating
5
Portable and SUPER Fast!
on January 2, 2019
Posted by: VanessaKat17
from Salem
[This review was collected as part of a promotion.] Holy smokes! This little guy has really impressed me as well as my son who is an AVID techie!
I use mine with a Microsoft PC and it is nearly flawless both in design and functionality. I am actually getting 3 MBps at times. Normally, however, I run at about 2.7 MBps. Which is just perfect for me and for everyday use.
The quality is what I noticed first thing. This is extremely durable and has a nice bit of weight to it. Not heavy enough to be cumbersome or clunky, just enough to tell the craftsmanship is there. Samsung boasts a 6 foot drop range, but it's a bit pricey for me to be able to put that claim to the test!
Overall, I am very pleased. If there was a drawback, it would be that my son can't use this with his MacBook. But for me, it is almost perfect. Bravo!
I use mine with a Microsoft PC and it is nearly flawless both in design and functionality. I am actually getting 3 MBps at times. Normally, however, I run at about 2.7 MBps. Which is just perfect for me and for everyday use.
The quality is what I noticed first thing. This is extremely durable and has a nice bit of weight to it. Not heavy enough to be cumbersome or clunky, just enough to tell the craftsmanship is there. Samsung boasts a 6 foot drop range, but it's a bit pricey for me to be able to put that claim to the test!
Overall, I am very pleased. If there was a drawback, it would be that my son can't use this with his MacBook. But for me, it is almost perfect. Bravo!
Written by a customer while visiting The Insiders
Customer Rating
5
Fastest Portable SSD Ever
on December 21, 2018
Posted by: mgspan
from Lakewood, NJ
Expertise:Expert
[This review was collected as part of a promotion.] Samsung is well known for being the best in storage. I've owned several of their SSDs over the years and none have ever let me down! The X5 is no different.
This is hands down the fastest portable storage I've even used, probably the fastest on the planet. Faster than any SD card, faster than any flash drive, faster than any portable SSD, faster than most non-portable SSDs too!
I have a huge library of movies just sitting on my PC. I've wanted to move them to portable storage so I can take them to my friends' houses or watch on other devices. I've done just that, and they all transferred quite quickly. Watching movies has no loading or buffering of any kind, it's all just instant!
Combining NVMe storage with Thunderbolt 3 technology was a stroke of genius by Samsung. For those who don't know; NVMe and Thunderbolt 3 are the fastest storage and interface in existence. Both have recently been gaining a lot of popularity in the tech world, but now with Samsung's X5 you don't need to be tech savvy at all to get the fastest storage available.
I highly recommend this product to anyone who needs the fastest possible portable storage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Memory, OBA, December 28, 2018
mgspan:
I am happy to hear that you are seeing the benefits of our fastest-ever portable SSD. Designed with Thunderbolt™ 3 ports delivering up to 40 Gbps and NVMe interface, the X5 is perfect for those who need the power and speed to handle heavy data loads without missing a beat.
Your 500GB X5 delivers lightning fast read/write speeds of up to 2,800/2,100 MB/s. With Dynamic Thermal Guard technology and a built-in heat sink to maintain optimal performance and temperature, there is no need to worry about overheating. For added peace of mind, you can secure you data with optional password protection.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory)
Available 9AM - 12AM EST (Mon-Fri) / 9AM - 9PM EST (Sat)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Memory and Storage Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Memory-Storage/bd-p/memoryandstorage
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 3-year manufacturer's limited warranty, if purchased brand-new directly from any authorized seller.
~ Samsung Memory
I am happy to hear that you are seeing the benefits of our fastest-ever portable SSD. Designed with Thunderbolt™ 3 ports delivering up to 40 Gbps and NVMe interface, the X5 is perfect for those who need the power and speed to handle heavy data loads without missing a beat.
Your 500GB X5 delivers lightning fast read/write speeds of up to 2,800/2,100 MB/s. With Dynamic Thermal Guard technology and a built-in heat sink to maintain optimal performance and temperature, there is no need to worry about overheating. For added peace of mind, you can secure you data with optional password protection.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory)
Available 9AM - 12AM EST (Mon-Fri) / 9AM - 9PM EST (Sat)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Memory and Storage Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Memory-Storage/bd-p/memoryandstorage
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 3-year manufacturer's limited warranty, if purchased brand-new directly from any authorized seller.
~ Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
Super Speed Portable SSD
on December 22, 2018
Posted by: Gary Ni
from Sam Roman, CA
Expertise:Expert
[This review was collected as part of a promotion.] First, this Portable SSD is only support Thunderbolt 3. Your computer must support Thunderbolt 3 (not just USB Type-C), otherwise, this SSD will not works. From the outlook, that is only one USB-Type C and one LED light. Hence, the power is supply by Thunderbolt interface. It is made by metal, you will feel warm when you use it. It has AES 256 Bit hardware encryption according its website (but, I never tested it.). I put into my lab PC to replace older HDD portable Hard disk. 1) this portable disk is much faster than my older hard disk. I can around 1xx MB/s to 3xx MB/s (most of tiem, it is around 1xx MB/s. But, it will jump to 2xxMB/s time to time) speed when I copy files between disk. I think, that is some limitation in my PC. I did some research from Internet, some people is able to get almost 2GB/s speed. It is warm when I let it run overnight. It is a little bit heavy compare to USB disk, but, much light and smaller than HDD portable disk. The capacity and data throughput is much better than my USB disk. The only drawback I can say. It is only support Thunderbolt 3, not USB (even it is using USB-Type C connector). I need to find the PC which has "real Thunderbolt 3" interface to use it. (but, this is the reason has such high speed.) and it is expensive. Overall, this is a good product if you are looking for high performance SSD. If you are using MacBook, this SSD can expend your high speed storage space without changing laptop. I will recommend this product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good memory drive
on December 26, 2018
Posted by: Shrek81
from Denver
Expertise:Intermediate
[This review was collected as part of a promotion.] The Samsung SSD X5 1TB drive has plenty of speed to save or retrieve files. The drive is a compact size and be easily carried in a case or pocket . Because it is a solid state drive, it is fast. Files read and write quickly. The only downside to this drive is that your computer has to have a port that is "Thunderbolt " compatible. Not all computers have this compatability. Be sure to check the compatability that Samsung provides. Overall, I feel this is a good ssd drive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on January 2, 2019
Posted by: 1Daniel1987
from Lowell
[This review was collected as part of a promotion.] This was super easy to setup, had no issues with the device working with my computer. It is super fast and very convenient. I'm not comfortable just having my stuff in the cloud, so this gives me other options. I am very happy with the quality and its the perfect size.
Written by a customer while visiting The Insiders
Customer Rating
5
So fast!!!
on January 2, 2019
Posted by: vcampos006
from MONMOUTH
[This review was collected as part of a promotion.] This is hands down the fasted hard drive I've had. I love how slim and sleek it is. The drop guard built in gives me peice of mind knowing it can handle drops from 2 meters. Keep in mind you must have a device with thunder bolt 3 (USB type c) in order to connect.
Written by a customer while visiting The Insiders
Customer Rating
5
Excellent external storage device
on January 2, 2019
Posted by: gurdial
from fairfax
[This review was collected as part of a promotion.] The X5 is a great external storage device. It's a nice balance between a zip drive and a external hard drive (which could be heavy). I felt it's weighs optimal. It offered me a speed of 2.7 megs/sec to write which is very good in my mind. It is super easy to carry around and travel with. It's not at all bulky. My slight concern was that it warmed up a tad bit, this may be due to the fact that I have a lot of data. The interface was easy to use. Overall, an excellent SSD.
Written by a customer while visiting The Insiders
Customer Rating
5
SPEED DEMON
on January 2, 2019
Posted by: eperez3680
from League City
[This review was collected as part of a promotion.] I was really interested in this product when it came out but was a bit weary of the price tag. I decided to give it a try and see if it was really worth the price tag. After receiving and using the Samsung portable SSD X5 1 TB, I can honestly say it does not disappoint. The very first thing I did was transfer 4 HD movies ranging in between 4-6GB each from my desktop over to the X5. 25 seconds later and before I could blink it was finished. Running out of space on my laptop’s SSD made this purchase even more of a no brainer as I was able to transfer a big portion of my PC gaming library to the X5. I am currently playing all my games with no issues at all. It practically feels like the game is running through my normal desktop SSD. The unit does get hot to the touch but the heatsink allows it not to overheat which in my opinion is a clever design on Samsung’s part. Overall, I am very impressed with the X5 and highly recommend it for content creators, video editors, photographers and gamers who want the speed of an SSD on the go.
Response from The InsidersBy Samsung Memory, OBA, January 8, 2019
eperez3680 :
I am happy to hear that you are seeing the benefits of our fastest-ever portable SSD. Designed with Thunderbolt™ 3 ports delivering up to 40 Gbps and NVMe interface, the X5 is perfect for those who need the power and speed to handle heavy data loads without missing a beat.
Your 1TB X5 delivers lightning fast read/write speeds of up to 2,800/2,300 MB/s. With Dynamic Thermal Guard technology and a built-in heat sink to maintain optimal performance and temperature, there is no need to worry about overheating. For added peace of mind, you can secure you data with optional password protection.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory)
Available 9AM - 12AM EST (Mon-Fri) / 9AM - 9PM EST (Sat)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Memory and Storage Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Memory-Storage/bd-p/memoryandstorage
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 3-year manufacturer's limited warranty, if purchased brand-new directly from Amazon.com or any other authorized seller.
~ Samsung Memory
I am happy to hear that you are seeing the benefits of our fastest-ever portable SSD. Designed with Thunderbolt™ 3 ports delivering up to 40 Gbps and NVMe interface, the X5 is perfect for those who need the power and speed to handle heavy data loads without missing a beat.
Your 1TB X5 delivers lightning fast read/write speeds of up to 2,800/2,300 MB/s. With Dynamic Thermal Guard technology and a built-in heat sink to maintain optimal performance and temperature, there is no need to worry about overheating. For added peace of mind, you can secure you data with optional password protection.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory)
Available 9AM - 12AM EST (Mon-Fri) / 9AM - 9PM EST (Sat)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Memory and Storage Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Memory-Storage/bd-p/memoryandstorage
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 3-year manufacturer's limited warranty, if purchased brand-new directly from Amazon.com or any other authorized seller.
~ Samsung Memory
Written by a customer while visiting The Insiders